Compensation and Reimbursement for Mahan Air Strike

Yurii Semikopenko
04.09.2024

Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation defines the rules for assistance and compensation to passengers when facing airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline.

When Are You Entitled to Mahan Air Strike Compensation?

EU Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to pay compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, therefore, the airline is responsible for them.

It is important to understand that the situation with compensation is complex. Some strikes may be classified as the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground staff, etc. When faced with disruptions resulting from these ground staff, the chances of getting compensation may be significantly reduced. It is essential to determine exactly which crew is involved in the strike. This directly influences your eligibility for compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.

It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than planned, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Mahan Air Strike Compensation

When a flight disruption occurs, passengers may be entitled to compensation, but certain requirements must be met. It is important to understand these criteria to effectively manage the compensation process:

  • Your flight must be covered by the EU261 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
  • A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with less than fourteen days’ notice before the scheduled departure.
  • You are required to have a valid reservation and be prepared to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
  • You need to get to the airport on time. Complete check-in by the time specified by your airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.

If you believe you meet these criteria following a Mahan Air strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially receiving compensation for an airline strike.

How to Claim Mahan Air Strike Compensation

Dealing with flight cancellations or delays due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, proceed with these steps:

  1. Complete our form. You’ll need to provide details like your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will strive to obtain your rightful compensation. You are only charged if we win your case.

Following these steps, receive the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below are included in the airline company’s duty to care for each passenger.

Right to Care

When the flight delay is 2+ hours, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Additionally, the affected passengers have a right to make 2 phone calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by over five hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions offer some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

14.04.202523:00

Mahan Air

76

Shanghai (PVG)

Tehran (IKA)

delayed

Refunds

03.04.202511:15

Mahan Air

60

Dubai (DXB)

Tehran (IKA)

delayed

Refunds

28.03.202515:30

Mahan Air

1098

Mashad (MHD)

Ardabil (ADU)

cancelled

Refunds

28.03.202514:15

Mahan Air

1006

Tehran (THR)

Khorramabad (KHD)

delayed

Refunds

20.03.202514:00

Mahan Air

1026

Tehran (THR)

Ardabil (ADU)

delayed

Refunds

10.03.202521:35

Mahan Air

115

Istanbul (IST)

Tehran (IKA)

cancelled

Refunds

03.03.202509:50

Mahan Air

63

Tehran (IKA)

Dubai (DXB)

delayed

Refunds

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