Compensation and Reimbursement for Royal Jordanian Strike

Yurii Semikopenko
04.09.2024

Flight cancellations or delays due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation establishes the rules for compensation and assistance for travelers when facing airline strikes. In this article, we will look at your rights as a passenger and the process of claiming compensation from the airline.

When Are You Entitled to Royal Jordanian Strike Compensation?

European Union Regulation 261/2004 protects passengers affected by airline strikes. This legislation obliges the airline to issue compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, as a result, the airline is responsible for them.

It is important to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by cargo handlers, fire crews, ground personnel, etc. In the event of disruptions due to these ground staff, the chances of receiving compensation may be significantly reduced. It is essential to identify exactly which staff is involved in the strike. This directly impacts your eligibility for compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform travelers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is essential to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than planned, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane took off.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Royal Jordanian Strike Compensation

When an airline strike occurs, passengers could be eligible for compensation, but specific criteria must be met. It’s important to understand these criteria to effectively manage the compensation process:

  • Your flight must be covered by the EU261 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
  • A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with fewer than fourteen days’ notice before the scheduled departure.
  • You must have a valid reservation and be prepared to travel. This includes having a confirmed booking and all necessary travel documents prepared (passport, visas).
  • You need to get to the airport on time. Complete check-in within the specified time by your airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

Should you believe you meet these requirements following a Royal Jordanian strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.

How to Claim Royal Jordanian Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:

  1. Complete this form. You’ll need to provide details like your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.

By following these steps, receive the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers should know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below fall under the airline company’s duty to care for each passenger.

Right to Care

If the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. In addition to this, the affected passengers have a right to make 2 calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight is cancelled or delayed by over five hours, you are entitled to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.

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