Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to Batik Air Strike Compensation?
European Union Regulation 261/2004 protects passengers affected by airline strikes. This legislation obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Certain strikes may be classified as the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground personnel, etc. When faced with disruptions due to these ground crew members, the chances of receiving compensation may be significantly reduced. It is essential to determine exactly which crew is involved in the strike. This directly affects your eligibility for compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is important to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Batik Air Strike Compensation
When a flight disruption occurs, passengers may be entitled to compensation, but specific requirements must be met. It is crucial to understand these requirements to effectively manage the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
- You are required to have a confirmed reservation and be prepared to travel. This includes having a confirmed booking and all necessary travel documents ready (passport, visas).
- You need to arrive at the airport on time. Check-in by the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
If you believe you meet these conditions following a Batik Air strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.
How to Claim Batik Air Strike Compensation
Dealing with cancelled or delayed flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.
By following these steps, you’ll receive the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers must know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Note that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Additionally, the affected passengers have a right to make 2 calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
08.12.202523:30 | Batik Air 679 | Xiamen (XMN) Kuala Lumpur (KUL) | Delayed | Claim Refund |
08.12.202517:45 | Batik Air 362 | Kuala Lumpur (KUL) Palembang (PLM) | Delayed | Claim Refund |
08.12.202517:00 | Batik Air 7059 | Jakarta (CGK) Palembang (PLM) | Delayed | Claim Refund |
08.12.202515:45 | Batik Air 1702 | Kota-Kinabalu (BKI) Tawau (TWU) | Delayed | Claim Refund |
08.12.202513:40 | Batik Air 6676 | Jakarta (CGK) (AAP) | Delayed | Claim Refund |
08.12.202513:35 | Batik Air 6871 | Palembang (PLM) Jakarta (CGK) | Delayed | Claim Refund |
08.12.202512:55 | Batik Air 7051 | Jakarta (HLP) Palembang (PLM) | Delayed | Claim Refund |
08.12.202512:45 | Batik Air 6564 | Jakarta (CGK) Malang (MLG) | Delayed | Claim Refund |
08.12.202510:05 | Batik Air 1633 | Kuching (KCH) Kuala Lumpur (KUL) | Delayed | Claim Refund |
08.12.202507:30 | Batik Air 1002 | Kuala Lumpur (KUL) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
07.12.202522:25 | Batik Air 822 | Kota-Kinabalu (BKI) Seoul (ICN) | Delayed | Claim Refund |
07.12.202519:00 | Batik Air 1006 | Kuala Lumpur (KUL) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
07.12.202518:00 | Batik Air 678 | Kuala Lumpur (KUL) Xiamen (XMN) | Delayed | Claim Refund |
07.12.202517:35 | Batik Air 6677 | (AAP) Jakarta (CGK) | Delayed | Claim Refund |
07.12.202515:55 | Batik Air 528 | Kuala Lumpur (KUL) Bangkok (DMK) | Delayed | Claim Refund |
07.12.202515:30 | Batik Air 6200 | Jakarta (CGK) Palangkaraya (PKY) | Delayed | Claim Refund |
07.12.202515:15 | Batik Air 6898 | Jakarta (CGK) Banda Aceh (BTJ) | Delayed | Claim Refund |
07.12.202514:55 | Batik Air 6316 | Pontianak (PNK) Balikpapan (BPN) | Delayed | Claim Refund |
07.12.202514:20 | Batik Air 7637 | Denpasar (DPS) Bangkok (DMK) | Delayed | Claim Refund |
07.12.202513:40 | Batik Air 6317 | Balikpapan (BPN) Pontianak (PNK) | Delayed | Claim Refund |
07.12.202513:40 | Batik Air 6676 | Jakarta (CGK) (AAP) | Delayed | Claim Refund |
07.12.202513:05 | Batik Air 6292 | Ujung Pandang (UPG) Luwuk (LUW) | Delayed | Claim Refund |
07.12.202509:55 | Batik Air 520 | Kuala Lumpur (KUL) Bangkok (DMK) | Delayed | Claim Refund |
07.12.202509:05 | Batik Air 6256 | Jakarta (CGK) (AAP) | Delayed | Claim Refund |
07.12.202509:00 | Batik Air 1732 | Kuala Lumpur (KUL) Sandakan (SDK) | Delayed | Claim Refund |
06.12.202523:10 | Batik Air 194 | Perth (PER) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202523:10 | Batik Air 5194 | Perth (PER) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202522:10 | Batik Air 157 | Denpasar (DPS) Brisbane (BNE) | Delayed | Claim Refund |
06.12.202522:05 | Batik Air 7231 | Kuala Lumpur (KUL) Kochi (COK) | Delayed | Claim Refund |
06.12.202521:50 | Batik Air 670 | Kuala Lumpur (KUL) Kunming (KMG) | Delayed | Claim Refund |
06.12.202521:40 | Batik Air 806 | Singapore (SIN) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202521:00 | Batik Air 295 | Kuala Lumpur (KUL) Male (MLE) | Delayed | Claim Refund |
06.12.202520:20 | Batik Air 166 | Kuala Lumpur (KUL) Dhaka (DAC) | Delayed | Claim Refund |
06.12.202520:15 | Batik Air 523 | Bangkok (DMK) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202520:15 | Batik Air 223 | Kuala Lumpur (KUL) Tiruchirapally (TRZ) | Delayed | Claim Refund |
06.12.202520:00 | Batik Air 336 | Kuala Lumpur (KUL) Pekanbaru (PKU) | Delayed | Claim Refund |
06.12.202520:00 | Batik Air 2403 | Kuala Lumpur (KUL) Johor Bahru (JHB) | Delayed | Claim Refund |
06.12.202519:50 | Batik Air 215 | Kuala Lumpur (KUL) Mumbai (BOM) | Delayed | Claim Refund |
06.12.202519:25 | Batik Air 7310 | Denpasar (DPS) Jakarta (HLP) | Delayed | Claim Refund |
06.12.202519:00 | Batik Air 1006 | Kuala Lumpur (KUL) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
06.12.202518:30 | Batik Air 2107 | Penang (PEN) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202518:10 | Batik Air 184 | Kuala Lumpur (KUL) Kathmandu (KTM) | Delayed | Claim Refund |
06.12.202518:05 | Batik Air 522 | Kuala Lumpur (KUL) Bangkok (DMK) | Delayed | Claim Refund |
06.12.202518:05 | Batik Air 529 | Bangkok (DMK) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202518:05 | Batik Air 205 | Kuala Lumpur (KUL) New Delhi (DEL) | Delayed | Claim Refund |
06.12.202518:00 | Batik Air 325 | Jakarta (KNO) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202517:55 | Batik Air 392 | Kuala Lumpur (KUL) Jakarta (CGK) | Delayed | Claim Refund |
06.12.202517:35 | Batik Air 6677 | (AAP) Jakarta (CGK) | Delayed | Claim Refund |
06.12.202517:10 | Batik Air 808 | Singapore (SIN) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202517:00 | Batik Air 1636 | Kuala Lumpur (KUL) Kuching (KCH) | Delayed | Claim Refund |
06.12.202517:00 | Batik Air 1005 | Kota-Kinabalu (BKI) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202517:00 | Batik Air 135 | Kuala Lumpur (KUL) Karachi (KHI) | Delayed | Claim Refund |
06.12.202516:45 | Batik Air 383 | Jakarta (CGK) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202516:30 | Batik Air 132 | Lahore (LHE) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202515:15 | Batik Air 6818 | Jakarta (CGK) Bengkulu (BKS) | Delayed | Claim Refund |
06.12.202515:15 | Batik Air 6898 | Jakarta (CGK) Banda Aceh (BTJ) | Delayed | Claim Refund |
06.12.202515:10 | Batik Air 606 | Hong Kong (HKG) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202515:05 | Batik Air 6293 | Luwuk (LUW) Ujung Pandang (UPG) | Delayed | Claim Refund |
06.12.202514:45 | Batik Air 307 | Denpasar (DPS) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202513:40 | Batik Air 6676 | Jakarta (CGK) (AAP) | Delayed | Claim Refund |
06.12.202513:30 | Batik Air 572 | Hanoi (HAN) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.12.202513:05 | Batik Air 6292 | Ujung Pandang (UPG) Luwuk (LUW) | Delayed | Claim Refund |
06.12.202512:45 | Batik Air 6564 | Jakarta (CGK) Malang (MLG) | Delayed | Claim Refund |
06.12.202512:05 | Batik Air 7109 | Jakarta (CGK) Padang (PDG) | Delayed | Claim Refund |
06.12.202510:10 | Batik Air 571 | Kuala Lumpur (KUL) Hanoi (HAN) | Delayed | Claim Refund |
06.12.202509:01 | Batik Air 6183 | Jayapura (DJJ) Ujung Pandang (UPG) | Delayed | Claim Refund |
05.12.202520:00 | Batik Air 6371 | (YIA) Jakarta (CGK) | Delayed | Claim Refund |
05.12.202519:25 | Batik Air 7310 | Denpasar (DPS) Jakarta (HLP) | Delayed | Claim Refund |
05.12.202518:05 | Batik Air 6374 | Jakarta (CGK) (YIA) | Delayed | Claim Refund |
05.12.202518:00 | Batik Air 678 | Kuala Lumpur (KUL) Xiamen (XMN) | Delayed | Claim Refund |
05.12.202517:55 | Batik Air 7514 | Surabaya (SUB) Jakarta (HLP) | Delayed | Claim Refund |
05.12.202517:05 | Batik Air 7530 | (YIA) Jakarta (CGK) | Delayed | Claim Refund |
05.12.202516:20 | Batik Air 6360 | Jakarta (CGK) (YIA) | Delayed | Claim Refund |
05.12.202515:50 | Batik Air 7515 | Jakarta (HLP) Surabaya (SUB) | Delayed | Claim Refund |
05.12.202515:30 | Batik Air 6200 | Jakarta (CGK) Palangkaraya (PKY) | Delayed | Claim Refund |
05.12.202515:15 | Batik Air 6818 | Jakarta (CGK) Bengkulu (BKS) | Delayed | Claim Refund |
05.12.202515:15 | Batik Air 6898 | Jakarta (CGK) Banda Aceh (BTJ) | Delayed | Claim Refund |
05.12.202515:15 | Batik Air 7541 | Jakarta (CGK) (YIA) | Delayed | Claim Refund |
05.12.202515:05 | Batik Air 6565 | Malang (MLG) Jakarta (CGK) | Delayed | Claim Refund |
05.12.202514:45 | Batik Air 7052 | Palembang (PLM) Jakarta (HLP) | Delayed | Claim Refund |
05.12.202514:40 | Batik Air 1726 | Kuala Lumpur (KUL) Bintulu (BTU) | Delayed | Claim Refund |
05.12.202514:20 | Batik Air 7308 | Denpasar (DPS) Jakarta (HLP) | Delayed | Claim Refund |
05.12.202513:40 | Batik Air 6676 | Jakarta (CGK) (AAP) | Delayed | Claim Refund |
05.12.202511:50 | Batik Air 6233 | Ujung Pandang (UPG) Balikpapan (BPN) | Delayed | Claim Refund |
05.12.202510:10 | Batik Air 571 | Kuala Lumpur (KUL) Hanoi (HAN) | Delayed | Claim Refund |
05.12.202509:05 | Batik Air 6256 | Jakarta (CGK) (AAP) | Delayed | Claim Refund |
05.12.202502:35 | Batik Air 671 | Kunming (KMG) Kuala Lumpur (KUL) | Delayed | Claim Refund |
04.12.202515:30 | Batik Air 6200 | Jakarta (CGK) Palangkaraya (PKY) | Delayed | Claim Refund |
04.12.202515:15 | Batik Air 6898 | Jakarta (CGK) Banda Aceh (BTJ) | Delayed | Claim Refund |
04.12.202515:15 | Batik Air 6818 | Jakarta (CGK) Bengkulu (BKS) | Delayed | Claim Refund |
04.12.202515:00 | Batik Air 1704 | Kota-Kinabalu (BKI) Tawau (TWU) | Delayed | Claim Refund |
04.12.202513:40 | Batik Air 6676 | Jakarta (CGK) (AAP) | Delayed | Claim Refund |
04.12.202513:20 | Batik Air 7366 | Jakarta (CGK) Solo City (SOC) | Delayed | Claim Refund |
04.12.202513:05 | Batik Air 6292 | Ujung Pandang (UPG) Luwuk (LUW) | Delayed | Claim Refund |
04.12.202513:00 | Batik Air 6344 | Jakarta (CGK) (YIA) | Delayed | Claim Refund |
04.12.202512:45 | Batik Air 6564 | Jakarta (CGK) Malang (MLG) | Delayed | Claim Refund |
04.12.202511:50 | Batik Air 6233 | Ujung Pandang (UPG) Balikpapan (BPN) | Delayed | Claim Refund |
04.12.202511:50 | Batik Air 6870 | Jakarta (CGK) Palembang (PLM) | Delayed | Claim Refund |
04.12.202511:45 | Batik Air 6379 | (YIA) Jakarta (CGK) | Delayed | Claim Refund |
04.12.202511:30 | Batik Air 7531 | Jakarta (CGK) Solo City (SOC) | Delayed | Claim Refund |
