Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261/2004 regulation. This regulation defines the rules for assistance and compensation to passengers when facing airline strikes. In this article, we will look at your rights as a passenger and the process of claiming compensation from the airline. When Are You Entitled to Batik Air Strike Compensation? European Union Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, therefore, the airline is responsible for them. It is important to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground staff, etc. When faced with disruptions due to these ground crew members, the chances of receiving compensation may be significantly reduced. It is crucial to identify exactly which personnel is involved in the strike. This directly affects your right to compensation. Flight Cancellation Compensation In cases of flight cancellation due to a strike, the airline must inform travelers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros. It is essential to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as shown in the table: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km Flight Delay Compensation According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed. The amount of compensation depends on the distance of the flight and the duration of the delay: Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance€0€250€250All flights up to 1500 km€0€400€400All flights between 1500 km and 3500 km€0€400€400All intra-EU flights over 3500 km€0€300€600All non-EU flights over 3500 km Requirements for Batik Air Strike Compensation When a flight disruption occurs, passengers could be eligible for compensation, but specific criteria must be met. It is important to understand these criteria to properly navigate the compensation process: Your flight must be covered by the EU261 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when operated by an EU-based airline. A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure. You must have a valid reservation and be ready to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas). You need to arrive at the airport on time. Complete check-in by the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation. In case you believe you meet these requirements following a Batik Air strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike. How to Claim Batik Air Strike Compensation Dealing with cancelled or delayed flights due to strikes is always frustrating. It can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, proceed with these steps: Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will strive to obtain your rightful compensation. You only pay us if we win your case. Following these steps, you will obtain the compensation you are entitled to under EU law. Other Rights in Case of a Flight Strike In addition to compensation, passengers must know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Remember that the services we are describing below are included in the airline company’s duty to care for every passenger. Right to Care If the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make 2 phone calls and send faxes, or emails for free. Rebooking or Refunds If your flight gets cancelled or delayed by 5+ hours, you are entitled to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.