Refunds and Compensation for Flydubai Strike

Yurii Moskalenko
30.08.2024
Updated 05.05.2025

Flight cancellations or delays due to airline strikes can be annoying, but there is good news for passengers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines have to issue compensation if your flight is cancelled or delayed as a result of a strike. In this article, we will clarify what the EU 261 regulation is and how it can assist you.

Passenger Rights Under EU 261/2004

Now let’s explore the specifics of EU Regulation 261. In the following sections, you will learn about your entitlement to compensation and what benefits you can expect in case of a flight disruption.

Right to Compensation

The European Union regulation stipulates that if you are covered by EU 261, you are entitled to seek compensation if a wildcat or planned strike by airline workers disrupts your flight. Notably, such situations do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.

Flight Cancellation Compensation

In line with EU Regulation 261, you are entitled to compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your planned departure date.

However, as it often happens, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. However, this flight is required to meet certain requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight provided by the airline but arrived at the final destination later than you were supposed to, you are still eligible to claim compensation.

The main factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays due to airline strikes of any duration can be frustrating and may seriously affect your plans. You may be eligible for compensation if the flight delay resulting from an airline strike lasts a minimum of three hours.

As for the potential amount of compensation that passengers may receive, there are two key factors to consider: the duration of the delay and the flight distance. Check the table provided below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more significant rights. You have two options to select from:

  • You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

Besides compensation for a delayed or cancelled flight due to an airline strike, passengers also have the right to care. So, the airline must provide passengers with food, drinks, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation from the airport to the hotel and back.

Upgrading and Downgrading

Sometimes it occurs the airline may either upgrade or downgrade your flight’s class when offering an alternative flight. In such cases, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you won’t have to pay extra for this benefit.

In case of downgrading: if your class is downgraded, the airline must reimburse you. Again, the compensation in this case is based on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules cover all flights inside the EU; additionally, these regulations cover flights that are either departing from or arriving in the European Union on EU-based airlines.

When Are You Not Entitled to Compensation?

Unfortunately, you should understand that in cases in which the airline can’t influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can significantly affect aviation (such as a national labor or air traffic strike); however, such occasions are not under an airline’s control, and it’s not their fault that this situation occurs. Therefore, an airline is not obligated to pay compensation for disrupted flights.

Even though many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.

According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, they are obliged to pay passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

European Union Regulation 261 covers all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Flydubai isn’t a European airline. Therefore, they are not obliged to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get Flydubai Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. This can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:

  1. Complete this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will strive to obtain your rightful compensation. You only incur a fee if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

09.05.202509:20

flydubai

1793

Dubai (DXB)

Zagreb (ZAG)

delayed

Refunds

08.05.202515:40

flydubai

905

Dubai (DXB)

Al Ula (ULH)

delayed

Refunds

08.05.202515:35

flydubai

836

Alahsa (HOF)

Dubai (DXB)

cancelled

Refunds

08.05.202513:55

flydubai

835

Dubai (DXB)

Alahsa (HOF)

cancelled

Refunds

08.05.202512:50

flydubai

1788

Krakow (KRK)

Dubai (DXB)

delayed

Refunds

07.05.202507:35

flydubai

1787

Dubai (DXB)

Krakow (KRK)

delayed

Refunds

07.05.202505:50

flydubai

338

Sialkot (SKT)

Dubai (DXB)

cancelled

Refunds

07.05.202505:45

flydubai

360

Lahore (LHE)

Dubai (DXB)

cancelled

Refunds

07.05.202505:15

flydubai

968

Moscow (VKO)

Dubai (DXB)

cancelled

Refunds

07.05.202500:40

flydubai

337

Dubai (DXB)

Sialkot (SKT)

cancelled

Refunds

07.05.202500:35

flydubai

359

Dubai (DXB)

Lahore (LHE)

cancelled

Refunds

06.05.202523:30

flydubai

967

Dubai (DXB)

Moscow (VKO)

cancelled

Refunds

06.05.202514:00

flydubai

203

Dubai (DXB)

Erbil (EBL)

delayed

Refunds

06.05.202512:50

flydubai

1788

Krakow (KRK)

Dubai (DXB)

delayed

Refunds

05.05.202521:35

flydubai

1721

Dubai (DXB)

Almaty (ALA)

delayed

Refunds

05.05.202520:10

flydubai

1625

Dubai (DXB)

Tel Aviv Yafo (TLV)

delayed

Refunds

05.05.202519:30

flydubai

6587

Dhaka (DAC)

Dubai (DXB)

delayed

Refunds

05.05.202519:20

flydubai

143

Dubai (DXB)

Amman (AMM)

delayed

Refunds

05.05.202519:10

flydubai

64

Kuwait City (KWI)

Dubai (DXB)

delayed

Refunds

05.05.202518:55

flydubai

814

Abha (AHB)

Dubai (DXB)

delayed

Refunds

05.05.202518:15

flydubai

1715

Dubai (DXB)

Minsk (MSQ)

delayed

Refunds

05.05.202518:15

flydubai

6333

Manila (MNL)

Dubai (DXB)

delayed

Refunds

05.05.202518:00

flydubai

708

(GYD)

Dubai (DXB)

delayed

Refunds

05.05.202516:35

flydubai

712

Tbilisi (TBS)

Dubai (DXB)

delayed

Refunds

05.05.202516:30

flydubai

990

Moscow (VKO)

Dubai (DXB)

delayed

Refunds

05.05.202516:15

flydubai

308

Kabul (KBL)

Dubai (DXB)

delayed

Refunds

05.05.202516:05

flydubai

813

Dubai (DXB)

Abha (AHB)

delayed

Refunds

05.05.202515:45

flydubai

1125

Dubai (DXB)

Tel Aviv Yafo (TLV)

delayed

Refunds

05.05.202515:40

flydubai

1798

Bucharest (OTP)

Dubai (DXB)

delayed

Refunds

05.05.202515:35

flydubai

540

Kathmandu (KTM)

Dubai (DXB)

delayed

Refunds

05.05.202515:25

flydubai

1758

Sofia (SOF)

Dubai (DXB)

delayed

Refunds

05.05.202515:15

flydubai

1938

Tehran (IKA)

Dubai (DXB)

delayed

Refunds

05.05.202514:05

flydubai

194

(SPX)

Dubai (DXB)

delayed

Refunds

05.05.202513:15

flydubai

842

Riyadh (RUH)

Dubai (DXB)

delayed

Refunds

05.05.202513:00

flydubai

1682

Napoli (NAP)

Dubai (DXB)

delayed

Refunds

05.05.202512:05

flydubai

710

(GYD)

Dubai (DXB)

delayed

Refunds

05.05.202510:55

flydubai

801

Dubai (DXB)

Jazan (GIZ)

delayed

Refunds

05.05.202508:00

flydubai

851

Dubai (DXB)

Tabuk (TUU)

delayed

Refunds

05.05.202502:55

flydubai

6338

Dubai (DXB)

Cebu (CEB)

delayed

Refunds

05.05.202502:10

flydubai

1133

Dubai (DXB)

Kathmandu (KTM)

delayed

Refunds

04.05.202523:35

flydubai

445

Dubai (DXB)

Mumbai (BOM)

delayed

Refunds

04.05.202522:55

flydubai

1735

Dubai (DXB)

Almaty (ALA)

delayed

Refunds

04.05.202522:25

flydubai

20

Doha (DOH)

Dubai (DXB)

delayed

Refunds

04.05.202522:05

flydubai

1929

Dubai (DXB)

Tehran (IKA)

delayed

Refunds

04.05.202521:55

flydubai

191

Dubai (DXB)

(SPX)

delayed

Refunds

04.05.202521:50

flydubai

1303

Dubai (DXB)

(NQZ)

delayed

Refunds

04.05.202521:50

flydubai

1303

Dubai (DXB)

(NQZ)

delayed

Refunds

04.05.202521:15

flydubai

856

Riyadh (RUH)

Dubai (DXB)

delayed

Refunds

04.05.202521:15

flydubai

1782

Prague (PRG)

Dubai (DXB)

delayed

Refunds

04.05.202520:55

flydubai

1807

Dubai (DXB)

Tel Aviv Yafo (TLV)

delayed

Refunds

04.05.202520:15

flydubai

648

Addis Ababa (ADD)

Dubai (DXB)

delayed

Refunds

04.05.202519:30

flydubai

6587

Dhaka (DAC)

Dubai (DXB)

delayed

Refunds

04.05.202519:25

flydubai

576

Kathmandu (KTM)

Dubai (DXB)

delayed

Refunds

04.05.202518:35

flydubai

728

Istanbul (IST)

Dubai (DXB)

delayed

Refunds

04.05.202518:15

flydubai

6333

Manila (MNL)

Dubai (DXB)

delayed

Refunds

04.05.202516:35

flydubai

712

Tbilisi (TBS)

Dubai (DXB)

delayed

Refunds

04.05.202516:15

flydubai

1502

Catania (CTA)

Dubai (DXB)

delayed

Refunds

04.05.202516:15

flydubai

308

Kabul (KBL)

Dubai (DXB)

delayed

Refunds

04.05.202516:00

flydubai

904

Samara (KUF)

Dubai (DXB)

delayed

Refunds

04.05.202515:45

flydubai

1125

Dubai (DXB)

Tel Aviv Yafo (TLV)

delayed

Refunds

04.05.202515:45

flydubai

647

Dubai (DXB)

Addis Ababa (ADD)

delayed

Refunds

04.05.202515:35

flydubai

540

Kathmandu (KTM)

Dubai (DXB)

delayed

Refunds

04.05.202515:35

flydubai

22

Manama (BAH)

Dubai (DXB)

delayed

Refunds

04.05.202515:25

flydubai

1758

Sofia (SOF)

Dubai (DXB)

delayed

Refunds

04.05.202515:00

flydubai

972

Sochi (AER)

Dubai (DXB)

delayed

Refunds

04.05.202514:35

flydubai

897

Dubai (DXB)

Madinah (MED)

delayed

Refunds

04.05.202514:30

flydubai

1790

Ljubljana (LJU)

Dubai (DXB)

delayed

Refunds

04.05.202514:20

flydubai

1290

Mombasa (MBA)

Dubai (DXB)

delayed

Refunds

04.05.202514:10

flydubai

206

Sulaimaniyah (ISU)

Dubai (DXB)

delayed

Refunds

04.05.202514:05

flydubai

928

Rio Sidra (RSI)

Dubai (DXB)

delayed

Refunds

04.05.202514:05

flydubai

704

Poznan (POZ)

Dubai (DXB)

delayed

Refunds

04.05.202513:55

flydubai

802

Jazan (GIZ)

Dubai (DXB)

delayed

Refunds

04.05.202513:40

flydubai

1212

Tel Aviv Yafo (TLV)

Dubai (DXB)

delayed

Refunds

04.05.202513:15

flydubai

842

Riyadh (RUH)

Dubai (DXB)

delayed

Refunds

04.05.202513:10

flydubai

42

Muscat (MCT)

Dubai (DXB)

delayed

Refunds

04.05.202513:00

flydubai

1682

Napoli (NAP)

Dubai (DXB)

delayed

Refunds

04.05.202512:55

flydubai

1502

Catania (CTA)

Dubai (DXB)

delayed

Refunds

04.05.202512:40

flydubai

1636

Tel Aviv Yafo (TLV)

Dubai (DXB)

delayed

Refunds

04.05.202512:10

flydubai

711

Dubai (DXB)

Tbilisi (TBS)

delayed

Refunds

04.05.202512:05

flydubai

1081

Dubai (DXB)

Tel Aviv Yafo (TLV)

delayed

Refunds

04.05.202512:05

flydubai

710

(GYD)

Dubai (DXB)

delayed

Refunds

04.05.202511:30

flydubai

307

Dubai (DXB)

Kabul (KBL)

delayed

Refunds

04.05.202511:25

flydubai

205

Dubai (DXB)

Sulaimaniyah (ISU)

delayed

Refunds

04.05.202511:15

flydubai

841

Dubai (DXB)

Riyadh (RUH)

delayed

Refunds

04.05.202511:00

flydubai

241

Dubai (DXB)

Shiraz (SYZ)

delayed

Refunds

04.05.202510:55

flydubai

927

Dubai (DXB)

Rio Sidra (RSI)

delayed

Refunds

04.05.202510:50

flydubai

1550

Tel Aviv Yafo (TLV)

Dubai (DXB)

delayed

Refunds

04.05.202510:15

flydubai

6583

Dhaka (DAC)

Dubai (DXB)

delayed

Refunds

04.05.202509:45

flydubai

1074

Tel Aviv Yafo (TLV)

Dubai (DXB)

delayed

Refunds

04.05.202509:45

flydubai

1208

Male (MLE)

Dubai (DXB)

delayed

Refunds

04.05.202509:35

flydubai

6334

Dubai (DXB)

Manila (MNL)

delayed

Refunds

04.05.202509:00

flydubai

884

Dammam (DMM)

Dubai (DXB)

delayed

Refunds

04.05.202508:00

flydubai

851

Dubai (DXB)

Tabuk (TUU)

delayed

Refunds

04.05.202505:55

flydubai

619

Dubai (DXB)

Entebbe (EBB)

delayed

Refunds

03.05.202517:40

flydubai

1405

Dubai (DXB)

Budapest (BUD)

delayed

Refunds

03.05.202504:25

flydubai

1304

(NQZ)

Dubai (DXB)

delayed

Refunds

02.05.202521:50

flydubai

1303

Dubai (DXB)

(NQZ)

delayed

Refunds

02.05.202510:15

flydubai

6583

Dhaka (DAC)

Dubai (DXB)

delayed

Refunds

02.05.202509:45

flydubai

1208

Male (MLE)

Dubai (DXB)

delayed

Refunds

02.05.202509:35

flydubai

909

Dubai (DXB)

Jeddah (JED)

delayed

Refunds
Yurii Moskalenko
2193 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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