Refunds and Compensation for Emirates Strike

Yurii Moskalenko
30.08.2024
Updated 05.05.2025

Flight delays or cancellations due to airline strikes can be frustrating, but there is good news for travelers. There is a law called EU 261/2004 that protects you. It stipulates that airlines must issue compensation if your flight is cancelled or delayed as a result of a strike. In this article, we will clarify what the EU 261 regulation is and how it can assist you.

Passenger Rights Under EU 261/2004

Now let’s explore the details of EU Regulation 261/2004. In the following sections, you will learn about your entitlement to compensation and what benefits you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation states that if you are covered by EU 261, you have a right to claim compensation if a wildcat or planned strike of the airline’s workers disrupts your flight. It is worth noting, such situations do not qualify as “extraordinary circumstances” which are events outside the airline’s control.

Flight Cancellation Compensation

In line with EU Regulation 261, you are entitled to compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your planned departure date.

However, as is frequently the case, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they choose to offer you an alternative flight. Though this flight is required to meet specific requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight provided by the airline but reached your final destination later than you were supposed to, you are still eligible to claim compensation.

The key factors that affect the amount of compensation are the flight distance and the delay time. See the table provided below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays due to airline strikes of any duration can be frustrating and may seriously affect your itinerary. You are entitled to compensation if the flight delay caused by an airline strike lasts at least three hours.

As for the potential compensation amount that passengers can expect, there are two crucial factors to consider: the duration of the delay and the flight distance. See the table provided below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare situations when a passenger’s flight is either cancelled or delayed for 5 or more hours, the passenger is entitled to more substantial rights. You have two options to select from:

  • You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

In addition to compensation for a cancelled or delayed flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline is required to provide passengers with meals, beverages, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transport between the airport and the hotel.

Upgrading and Downgrading

In some instances, it happens the airline can either upgrade or downgrade your flight’s class when offering an alternative flight. In such cases, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation in this case entirely depends on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules cover all flights inside the EU; besides, these regulations cover flights that are either departing from or arriving in the European Union on airlines based in the EU.

When Are You Not Entitled to Compensation?

Unfortunately, you should know that in cases when the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such events are not under an airline’s control, and it’s not its fault that this situation occurs. As a result, an airline is not obligated to pay compensation for disrupted flights.

Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not pay compensation.

According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to prevent a strike. If the airline cannot prove it, it is required to provide passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU Regulation 261 covers all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Emirates isn’t a European airline. Consequently, they don’t have to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get Emirates Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. It can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, proceed with these steps:

  1. Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to get you your compensation. You only incur a fee if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

11.07.202518:05

Emirates

4971

Athens (ATH)

Samos (SMI)

Delayed

Claim Refund

11.07.202517:55

Emirates

4973

Athens (ATH)

Tirana (TIA)

Delayed

Claim Refund

11.07.202517:35

Emirates

209

Athens (ATH)

Newark (EWR)

Delayed

Claim Refund

11.07.202517:30

Emirates

3584

Jakarta (CGK)

Solo City (SOC)

Delayed

Claim Refund

11.07.202517:15

Emirates

230

Seattle (SEA)

Dubai (DXB)

Delayed

Claim Refund

11.07.202517:10

Emirates

4907

Athens (ATH)

Santorini (Thira) (JTR)

Delayed

Claim Refund

11.07.202517:05

Emirates

4941

Athens (ATH)

Chios (JKH)

Delayed

Claim Refund

11.07.202516:50

Emirates

4060

Cape Town (CPT)

Bloemfontein (BFN)

Delayed

Claim Refund

11.07.202516:50

Emirates

4915

Athens (ATH)

Heraklion (HER)

Delayed

Claim Refund

11.07.202516:35

Emirates

4958

Athens (ATH)

Kos (KGS)

Delayed

Claim Refund

11.07.202516:25

Emirates

4901

Athens (ATH)

Thessaloniki (SKG)

Delayed

Claim Refund

11.07.202516:05

Emirates

4968

Athens (ATH)

Mytilene (MJT)

Delayed

Claim Refund

11.07.202515:45

Emirates

4026

Johannesburg (JNB)

Upington (UTN)

Delayed

Claim Refund

11.07.202515:20

Emirates

7515

Hamilton Island (HTI)

Sydney (SYD)

Delayed

Claim Refund

11.07.202515:10

Emirates

4529

Phuket (HKT)

Pattaya (UTP)

Delayed

Claim Refund

11.07.202514:30

Emirates

4039

Hoedspruit (HDS)

Johannesburg (JNB)

Delayed

Claim Refund

11.07.202514:20

Emirates

4137

Johannesburg (JNB)

Bulawayo (BUQ)

Delayed

Claim Refund

11.07.202513:35

Emirates

2320

Dubai (DXB)

Krakow (KRK)

Delayed

Claim Refund

11.07.202512:50

Emirates

4008

Johannesburg (JNB)

Hoedspruit (HDS)

Delayed

Claim Refund

11.07.202512:05

Emirates

2412

Dubai (DXB)

Batumi (BUS)

Delayed

Claim Refund

11.07.202512:00

Emirates

7259

Padang (PDG)

Jakarta (CGK)

Delayed

Claim Refund

11.07.202510:25

Emirates

2090

Dubai (DXB)

Lar (LRR)

Delayed

Claim Refund

11.07.202509:25

Emirates

7258

Jakarta (CGK)

Padang (PDG)

Delayed

Claim Refund

11.07.202507:45

Emirates

312

Dubai (DXB)

Tokyo (HND)

Delayed

Claim Refund

10.07.202519:59

Emirates

6301

Chicago (ORD)

Seattle (SEA)

Cancelled

Claim Refund

10.07.202517:30

Emirates

3584

Jakarta (CGK)

Solo City (SOC)

Delayed

Claim Refund

10.07.202516:20

Emirates

2412

Dubai (DXB)

Batumi (BUS)

Delayed

Claim Refund

10.07.202514:20

Emirates

4137

Johannesburg (JNB)

Bulawayo (BUQ)

Delayed

Claim Refund

10.07.202514:15

Emirates

4112

Kasane (BBK)

Johannesburg (JNB)

Delayed

Claim Refund

10.07.202512:05

Emirates

4724

Calgary (YYC)

Seattle (SEA)

Delayed

Claim Refund

10.07.202511:55

Emirates

7439

Kunming (KMG)

Guangzhou (CAN)

Delayed

Claim Refund

10.07.202509:55

Emirates

229

Dubai (DXB)

Seattle (SEA)

Delayed

Claim Refund

10.07.202500:05

Emirates

313

Tokyo (HND)

Dubai (DXB)

Delayed

Claim Refund

09.07.202519:55

Emirates

6112

Chicago (IAH)

Hobbs (HOB)

Cancelled

Claim Refund

09.07.202518:59

Emirates

6524

Chicago (PIB)

Chicago (IAH)

Cancelled

Claim Refund

09.07.202518:25

Emirates

6445

Chicago (IAH)

Meridian (MEI)

Cancelled

Claim Refund

09.07.202517:15

Emirates

230

Seattle (SEA)

Dubai (DXB)

Delayed

Claim Refund

09.07.202516:05

Emirates

7503

Ballina (BNK)

Melbourne (MEL)

Delayed

Claim Refund

09.07.202515:00

Emirates

4113

Johannesburg (JNB)

Maseru (MSU)

Delayed

Claim Refund

09.07.202514:55

Emirates

3551

Balikpapan (BPN)

Jakarta (CGK)

Delayed

Claim Refund

09.07.202514:50

Emirates

7510

Sydney (SYD)

Ballina (BNK)

Delayed

Claim Refund

09.07.202514:30

Emirates

2013

Zagreb (ZAG)

Dubai (DXB)

Delayed

Claim Refund

09.07.202514:20

Emirates

4137

Johannesburg (JNB)

Bulawayo (BUQ)

Delayed

Claim Refund

09.07.202512:55

Emirates

2186

Catania (CTA)

Dubai (DXB)

Delayed

Claim Refund

09.07.202512:15

Emirates

5761

Toronto (YYZ)

Regina (YQR)

Cancelled

Claim Refund

09.07.202512:10

Emirates

7514

Sydney (SYD)

Hamilton Island (HTI)

Delayed

Claim Refund

09.07.202512:05

Emirates

4724

Calgary (YYC)

Seattle (SEA)

Delayed

Claim Refund

09.07.202512:00

Emirates

2490

Dubai (DXB)

Tehran (IKA)

Cancelled

Claim Refund

09.07.202511:00

Emirates

2092

Dubai (DXB)

Shiraz (SYZ)

Delayed

Claim Refund

09.07.202510:50

Emirates

358

Dubai (DXB)

Jakarta (CGK)

Delayed

Claim Refund

09.07.202510:40

Emirates

2146

Dubai (DXB)

Mikonos (JMK)

Delayed

Claim Refund

09.07.202510:40

Emirates

123

Dubai (DXB)

Istanbul (IST)

Delayed

Claim Refund

09.07.202510:40

Emirates

723

Dubai (DXB)

Addis Ababa (ADD)

Delayed

Claim Refund

09.07.202510:35

Emirates

434

Dubai (DXB)

Brisbane (BNE)

Delayed

Claim Refund

09.07.202510:25

Emirates

396

Dubai (DXB)

Phuket (HKT)

Delayed

Claim Refund

09.07.202510:20

Emirates

412

Dubai (DXB)

Sydney (SYD)

Delayed

Claim Refund

09.07.202510:15

Emirates

2190

Dubai (DXB)

Zanzibar (ZNZ)

Delayed

Claim Refund

09.07.202509:45

Emirates

5764

Sudbury (YSB)

Toronto (YYZ)

Delayed

Claim Refund

09.07.202509:20

Emirates

2012

Dubai (DXB)

Zagreb (ZAG)

Delayed

Claim Refund

09.07.202509:15

Emirates

2122

Dubai (DXB)

Ljubljana (LJU)

Delayed

Claim Refund

09.07.202509:10

Emirates

398

Dubai (DXB)

Denpasar (DPS)

Delayed

Claim Refund

09.07.202509:00

Emirates

370

Dubai (DXB)

Bangkok (BKK)

Delayed

Claim Refund

09.07.202508:55

Emirates

127

Dubai (DXB)

Vienna (VIE)

Delayed

Claim Refund

09.07.202508:55

Emirates

215

Dubai (DXB)

Los Angeles (LAX)

Delayed

Claim Refund

09.07.202508:40

Emirates

3725

Sao Paulo (GRU)

Campo Grande (CGR)

Delayed

Claim Refund

09.07.202508:40

Emirates

157

Dubai (DXB)

Stockholm (ARN)

Delayed

Claim Refund

09.07.202508:40

Emirates

3631

Sao Paulo (GRU)

Porto Alegre (POA)

Delayed

Claim Refund

09.07.202508:35

Emirates

2446

Dubai (DXB)

Kathmandu (KTM)

Delayed

Claim Refund

09.07.202508:30

Emirates

2066

Dubai (DXB)

Poznan (POZ)

Delayed

Claim Refund

09.07.202508:30

Emirates

201

Dubai (DXB)

New York (JFK)

Delayed

Claim Refund

09.07.202508:25

Emirates

3619

Sao Paulo (GRU)

Fortaleza (FOR)

Delayed

Claim Refund

09.07.202508:25

Emirates

45

Dubai (DXB)

Frankfurt (FRA)

Delayed

Claim Refund

09.07.202508:00

Emirates

15

Dubai (DXB)

London (LGW)

Delayed

Claim Refund

09.07.202507:50

Emirates

27

Dubai (DXB)

Glasgow (GLA)

Delayed

Claim Refund

09.07.202507:50

Emirates

855

Dubai (DXB)

Kuwait City (KWI)

Delayed

Claim Refund

09.07.202507:50

Emirates

941

Dubai (DXB)

Baghdad (BGW)

Delayed

Claim Refund

09.07.202507:40

Emirates

2391

Dubai (DXB)

Napoli (NAP)

Delayed

Claim Refund

09.07.202507:40

Emirates

600

Dubai (DXB)

Karachi (KHI)

Delayed

Claim Refund

09.07.202507:30

Emirates

159

Dubai (DXB)

Oslo (OSL)

Delayed

Claim Refund

09.07.202507:25

Emirates

17

Dubai (DXB)

Manchester (MAN)

Delayed

Claim Refund

09.07.202507:15

Emirates

2326

Dubai (DXB)

Zurich (BSL)

Delayed

Claim Refund

09.07.202507:15

Emirates

2365

Dubai (DXB)

Trabzon (TZX)

Delayed

Claim Refund

09.07.202507:05

Emirates

2192

Dubai (DXB)

Kabul (KBL)

Delayed

Claim Refund

09.07.202506:55

Emirates

805

Dubai (DXB)

Jeddah (JED)

Delayed

Claim Refund

09.07.202506:00

Emirates

5624

Townsville (TSV)

Brisbane (BNE)

Delayed

Claim Refund

09.07.202506:00

Emirates

2218

Dubai (DXB)

Asmara (ASM)

Delayed

Claim Refund

09.07.202505:50

Emirates

2419

Bishkek (FRU)

Dubai (DXB)

Delayed

Claim Refund

09.07.202505:50

Emirates

5807

St Johns (YYT)

Montreal (YUL)

Delayed

Claim Refund

09.07.202505:30

Emirates

9875

Shanghai (PVG)

Dubai (DWC)

Delayed

Claim Refund

09.07.202505:25

Emirates

2162

Shimkent (CIT)

Dubai (DXB)

Delayed

Claim Refund

09.07.202504:45

Emirates

523

Thiruvananthapuram (TRV)

Dubai (DXB)

Delayed

Claim Refund

09.07.202504:35

Emirates

525

Hyderabad (HYD)

Dubai (DXB)

Delayed

Claim Refund

09.07.202504:30

Emirates

2458

Dubai (DXB)

Kabul (KBL)

Delayed

Claim Refund

09.07.202504:25

Emirates

2256

Dubai (DXB)

Al Najaf (NJF)

Cancelled

Claim Refund

09.07.202504:20

Emirates

658

Dubai (DXB)

Male (MLE)

Delayed

Claim Refund

09.07.202504:15

Emirates

145

Dubai (DXB)

Amsterdam (AMS)

Delayed

Claim Refund

09.07.202504:15

Emirates

513

New Delhi (DEL)

Dubai (DXB)

Delayed

Claim Refund

09.07.202504:15

Emirates

2389

Dubai (DXB)

Penang (PEN)

Delayed

Claim Refund

09.07.202504:10

Emirates

2182

Dubai (DXB)

Hargeisa (HGA)

Delayed

Claim Refund

09.07.202504:05

Emirates

71

Dubai (DXB)

Paris (CDG)

Delayed

Claim Refund
Yurii Moskalenko
2305 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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