One of the most common factors behind flight disruptions is flight strikes, which are often initiated by airline workers, an airport itself, or an airline. As a passenger, you should be aware of the EU 261 regulation, under which you may be qualified for compensation of up to 600 Euros.
Learn more to find out how to obtain compensation and in which situations.
Your Passenger Rights
The good news is that any passenger is protected by the EU 261 regulation. The EU 261/2004 is a European Union law that sets the rules for compensation and assistance to passengers in cases of flight disruptions. Now, let’s take a closer look at passenger rights, under European Regulation 261:
- The airline is required to provide passengers with information about their rights.
- In case of flight cancellation, a passenger is entitled to select one of these options: either a ticket refund or rerouting to the final destination under similar conditions;
- Passengers can expect to receive meals and drinks; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you choose an alternative flight, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the the hotel and airport.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to Enter Air Strike Compensation
Often, Enter Air strikes involve their employees. These could be flight attendants, pilots, engineers, or any other crucial personnel. As you now know, you may be eligible for compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you experienced due to the strike.
It is also important to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not required to provide compensation. Importantly, if a staff strike occurs, the airline could have potentially foreseen and managed such incidents, therefore such cases are within the airline’s control. That is when flight disruptions are made by the airline’s own employees, they are not cases of extraordinary circumstances. Consequently, passengers have a right to claim flight compensation.
Nonetheless, you should understand that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
Enter Air Strike Compensation
Before claiming compensation for an airline strike, you need to know about the criteria and the amount of compensation you could be entitled to.
Enter Air Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for passengers. When airline workers go on strike, it can disrupt travelers’ plans and make them arrive at their final destination much later than expected. It is important to understand that if your flight is delayed for over 3 hours due to a strike, you can claim compensation from the airline for the inconvenience caused.
When assessing the potential sum of compensation, passengers need to take two critical facts into account: the flight’s distance and the delay length they experience. It is important to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you are entitled to. In the following, you can see a table with the amounts of compensation you may get.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Enter Air Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes result in flight cancellation. According to EU Regulation 261/2004, you can claim compensation of up to 600 Euros. Note that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than 14 days before your travel.
However, there are always some exceptions to the regulations, and here is the case. The airline has a right to avoid paying compensation if it provides the passenger an alternative flight. This alternative flight must meet the criteria listed below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at your destination was still delayed, you are entitled to claim compensation.
The amount of the compensation is determined by the flight distance and the time of delay in arriving at the final destination. Check the table below for more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Enter Air Flights Are Covered by EU261?
EU261 regulation covers all flights departing from EU airports, regardless of the airline, as well as flights arriving in the EU from outside the EU when operated by EU airlines. The regulation also covers flights to and from Switzerland, Iceland, and Norway.
The table below shows which Enter Air flights are protected by EU 261/2004:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim Enter Air Strike Compensation
If you have experienced flight cancellations or delays at least once, you understand how frustrating it can be.
Travelers who encounter any of these issues on Enter Air flights are entitled to claim compensation, according to the EU regulations. Follow these steps to claim compensation:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.