Lufthansa Strike Compensation

Yurii Semikopenko
21.08.2024

One of the most common reasons for flight disruptions is flight strikes, which can be organized by the personnel, an airport itself, or an airline. As a passenger, you should be aware of the EU 261 regulation, under which you might be qualified for compensation of up to 600 Euros.

Read on to find out how you can get compensation and when you qualify.

Your Passenger Rights

The good news is that every air traveler is protected by the EU 261 regulation. The EU 261/2004 is a European Union regulation that sets the rules for compensation and assistance for travelers in cases of flight disruptions. Now, let’s take a closer look at passenger rights, according to European Regulation 261:

  • The airline must provide travelers with information about their rights.
  • In the event of flight cancellation, a passenger has the right to choose one of these options: either a ticket refund or rerouting to the final destination under similar conditions;
  • Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes.
  • If you decide to reroute, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the airport and the hotel.
  • Compensation from 250 to 600 euros per passenger

When You Are Entitled to Lufthansa Strike Compensation

Often, Lufthansa strikes involve their employees. These could be flight attendants, pilots, engineers, or any other crucial staff. As you now know, you have the right to claim airline strike compensation, if your travel was disrupted. The compensation will then cover the inconvenience you encountered due to the strike.

It is also important to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. Importantly, if a staff strike happens, the airline could have potentially foreseen and handled such incidents, therefore such cases are within the airline’s control. That is when flight disruptions are made by the airline’s own employees, they are not cases of extraordinary circumstances. As a result, passengers are entitled to claim flight compensation.

Nonetheless, you need to be aware that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.

Lufthansa Strike Compensation

Before claiming compensation for an airline strike, you should be aware of the criteria and the amount of compensation you could be entitled to.

Lufthansa Strike Flight Delay Compensation

The longer a flight is delayed, the more trouble it creates for travelers. When airline workers go on strike, it can disrupt passengers’ plans and make them arrive at their final destination much later than expected. It is important to know that if your flight is delayed for over 3 hours due to a strike, you are entitled to compensation from the airline for the inconvenience caused.

In assessing the potential sum of compensation, passengers should take two critical factors into account: the distance of the flight and the delay length they experience. It’s essential to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you deserve. Below you can find a table with the amounts of compensation you could get.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Lufthansa Strike Flight Cancellation Compensation

Sometimes, it also happens that airline strikes cause flight cancellation. Under EU 261, you may receive compensation of up to 600 Euros. Note that the regulation also states that you are entitled to compensation in the case when the airline notified you about the cancellation less than two weeks before your travel.

However, there are always some exceptions to the regulations, and here is the case. The airline has a right to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the criteria enumerated below:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you can claim compensation.

The amount of the compensation is determined by the flight distance and the time of delay in arriving at the final destination. Take a look at the table below for additional information:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Which Lufthansa Flights Are Covered by EU261?

EU261 regulation applies to all flights departing from airports in the EU, regardless of the airline, as well as flights arriving in the EU from non-EU countries when operated by EU airlines. It also applies to flights to/from Iceland, Norway, and Switzerland.

The table below shows which Lufthansa flights are protected by EU 261/2004:

ItineraryCovered by EU 261
Flights departing the EU airports✅ Covered
Flights arriving at the EU airports✅ Covered

How to Claim Lufthansa Strike Compensation

If you have faced flight delays or cancellations at least once, you know how frustrating it can be.

Passengers who experience any of these issues on Lufthansa flights have a right to claim compensation, according to the EU regulations. Follow these steps to claim compensation:

  1. Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will make every effort to get you your compensation. You only pay us if we win your case.

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