One of the most common causes of flight interruptions is flight strikes, which may be initiated by the personnel, an airport itself, or an airline. As a passenger, you should be aware of the EU 261 regulation, under which you might be qualified for HiSky compensation of up to 600 Euros.
Learn more to find out how you can get compensation and when you qualify.
Your Passenger Rights
The good news is that every air traveler is protected by EU Regulation 261. The EU 261 is a European Union regulation that sets the rules for compensation and assistance to passengers in cases of flight delays and cancellations. Now, let’s take a closer look at passenger rights, under EU 261/2004:
- The airline is required to provide passengers with information about their rights;
- In the event of flight cancellation, a passenger is entitled to select one of the following options: either a ticket refund or rebooking to the final destination under similar conditions. To receive a HiSky refund, passengers must have a confirmed reservation;
- Passengers can expect to receive meals and drinks; they are also entitled to have two free phone calls, e-mails, or faxes;
- If you decide to reroute, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the airport and the hotel;
- Compensation between 250 to 600 euros per passenger.
When You Are Entitled to HiSky Strike Compensation
Often, HiSky strikes involve their employees. These can be engineers, pilots, flight attendants, or any other crucial employees. As you’re now aware, you can seek airline strike compensation, if your trip was disrupted. The compensation will then cover the inconvenience you faced because of the strike.
It is also crucial to understand what “extraordinary circumstances” are. These are events beyond the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. Importantly, if a staff strike occurs, the airline could have potentially foreseen and handled such incidents, thus these situations are within the airline’s control. That is when flight disruptions are made by the airline’s own employees, they are not cases of extraordinary circumstances. As a result, passengers have a right to claim flight compensation.
However, you need to be aware that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will pay compensation.
HiSky Strike Compensation
Before claiming the airline strike compensation, you should be aware of the conditions and the amount of compensation you might receive.
HiSky Strike Flight Delay Compensation
If your flight was delayed by more than 3 hours due to the HiSky strike, you are entitled to compensation of up to €600 per passenger under EU 261. Keep in mind that the amount of compensation depends on the distance of the flight and the time of delay.
For more details on the amount of compensation, see the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
HiSky Strike Flight Cancellation Compensation
If your flight was cancelled and the airline informed you less than 14 days before your scheduled travel, you might qualify for compensation of up to €600 under EU 261. However, in some cases, the airline may avoid paying compensation if it offers an alternative flight to your final destination that satisfies certain criteria listed below:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at your destination was still delayed, you have a right to claim compensation.
The amount of the compensation fully depends on the flight distance and the time of delay in arriving at the final destination. Check the table below for more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which HiSky Flights Are Covered by EU261?
EU261 regulation applies to all flights departing from airports in the EU, regardless of the airline, as well as flights arriving in the EU from non-EU countries if they are operated by EU airlines. It also applies to flights to and from Iceland, Norway, and Switzerland.
The table below shows which HiSky flights are protected by EU Regulation 261:
| Itinerary | Covered by EU 261 |
| Flights departing the EU airports | ✅ Covered |
| Flights arriving at the EU airports | ✅ Covered |
How to Claim HiSky Strike Compensation
If you’ve experienced flight cancellations or delays at least once, you understand how irritating it can be.
Travelers who experience any of these issues are entitled to claim HiSky compensation, according to EU regulations. Follow these steps to claim compensation:
- Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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