One of the most common reasons for flight disruptions is flight strikes, which may be initiated by the personnel, an airport itself, or an airline. As a passenger, you should be aware of the EU 261 regulation, according to which you might be entitled to Azores Airlines compensation of up to 600 Euros.
Continue reading to find out how to obtain compensation and in which situations.
Your Passenger Rights
The good news is that any passenger is protected by the EU 261 regulation. The EU 261 is a European Union law that sets the rules for compensation and assistance for travelers in cases of flight disruptions. Now, let’s take a closer look at air passenger rights, according to European Regulation 261:
- The airline must provide passengers with information about their rights;
- In case of flight cancellation, a passenger has the right to choose one of these options: either a ticket refund or rerouting to the final destination under similar conditions. To receive a Azores Airlines refund, passengers must have a confirmed reservation;
- Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes;
- If you decide to reroute, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the the hotel and airport;
- Compensation between 250 to 600 euros per passenger.
When You Are Entitled to Azores Airlines Strike Compensation
Frequently, Azores Airlines strikes involve their staff. These can be engineers, pilots, flight attendants, or other essential staff. As you’re now aware, you may be eligible for airline strike compensation, if your trip was disrupted. The compensation will then cover the inconvenience you encountered due to the strike.
It is also crucial to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. It is important to note if a staff strike occurs, the airline could have potentially foreseen and handled such incidents, therefore such cases are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, they are not cases of extraordinary circumstances. As a result, passengers are entitled to claim flight compensation.
However, you need to be aware that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will pay compensation.
Azores Airlines Strike Compensation
Before claiming compensation for an airline strike, you need to know about the requirements and the amount of compensation you might receive.
Azores Airlines Strike Flight Delay Compensation
If your flight was delayed by more than 3 hours due to the Azores Airlines strike, you may be eligible for compensation of up to €600 per passenger under EU 261. It is important to note that the amount of compensation is determined by the distance of the flight and the time of delay.
For more details on the amount of compensation, see the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Azores Airlines Strike Flight Cancellation Compensation
If your flight was cancelled and the airline notified you less than 14 days before your scheduled travel, you may be entitled to compensation of up to €600 under EU 261. However, in some cases, the airline might not have to pay compensation if it offers an alternative flight to your final destination that meets certain criteria listed below:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you can claim compensation.
The amount of the compensation is based on the flight distance and the time of delay in arriving at the final destination. Take a look at the table below for additional information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Azores Airlines Flights Are Covered by EU261?
Regulation EU261 covers every flight departing from EU airports, regardless of the airline, as well as flights arriving in the EU from outside the EU when operated by EU airlines. The regulation also covers flights to/from Switzerland, Iceland, and Norway.
The following table shows which Azores Airlines flights are covered by EU 261/2004:
| Itinerary | Covered by EU 261 |
| Flights departing the EU airports | ✅ Covered |
| Flights arriving at the EU airports | ✅ Covered |
How to Claim Azores Airlines Strike Compensation
If you have experienced flight cancellations or delays at least once, you know how irritating it can be.
Passengers who experience any of these situations have a right to claim Azores Airlines compensation, according to EU regulations. Follow these steps to claim compensation:
- Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will make every effort to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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