Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.
When Are You Entitled to AirAsia Strike Compensation?
European Union Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, as a result, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Some strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions caused by these ground staff, the chances of getting compensation may be significantly reduced. It is crucial to determine exactly which staff is involved in the strike. This directly influences your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for AirAsia Strike Compensation
When an airline strike occurs, passengers may be eligible for compensation, but certain requirements must be met. It’s important to understand these criteria to effectively manage the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
- You are required to have a confirmed reservation and be ready to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Complete check-in by the specified time by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
In case you believe you meet these conditions following a AirAsia strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step in potentially obtaining compensation for an airline strike.
How to Claim AirAsia Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. It can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
Following these steps, obtain the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers should know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
If the flight delay is 2+ hours, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Additionally, the affected passengers have a right to make two phone calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by over five hours, you have the right to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
11.07.202518:05 | AirAsia 5751 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
11.07.202512:10 | AirAsia 264 | Kuala Lumpur (KUL) Sihanoukville (KOS) | Delayed | Claim Refund |
10.07.202520:50 | AirAsia 6275 | Tawau (TWU) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
10.07.202518:05 | AirAsia 5751 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
10.07.202516:50 | AirAsia 421 | Kuala Lumpur (KUL) Banda Aceh (BTJ) | Delayed | Claim Refund |
10.07.202516:30 | AirAsia 3245 | Bangkok (DMK) Trang (TST) | Delayed | Claim Refund |
10.07.202515:05 | AirAsia 6270 | Kota-Kinabalu (BKI) Tawau (TWU) | Delayed | Claim Refund |
10.07.202513:25 | AirAsia 3134 | Bangkok (DMK) Narathiwat (NAW) | Delayed | Claim Refund |
10.07.202510:55 | AirAsia 174 | Kuala Lumpur (KUL) Sihanoukville (KOS) | Delayed | Claim Refund |
10.07.202507:50 | AirAsia 6269 | Tawau (TWU) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
09.07.202518:05 | AirAsia 5751 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
09.07.202517:40 | AirAsia 6262 | Kota-Kinabalu (BKI) Tawau (TWU) | Delayed | Claim Refund |
09.07.202516:50 | AirAsia 3549 | Loei (LOE) Bangkok (DMK) | Delayed | Claim Refund |
09.07.202516:10 | AirAsia 5748 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
09.07.202516:05 | AirAsia 404 | Padang (PDG) Kuala Lumpur (KUL) | Delayed | Claim Refund |
09.07.202515:30 | AirAsia 405 | Kuala Lumpur (KUL) Padang (PDG) | Delayed | Claim Refund |
09.07.202515:10 | AirAsia 3548 | Bangkok (DMK) Loei (LOE) | Delayed | Claim Refund |
09.07.202513:00 | AirAsia 3520 | Bangkok (DMK) Buri Ram (BFV) | Delayed | Claim Refund |
09.07.202511:40 | AirAsia 3140 | Bangkok (DMK) Ranong (UNN) | Delayed | Claim Refund |
09.07.202511:15 | AirAsia 3923 | Bangkok (DMK) Lampang (LPT) | Delayed | Claim Refund |
09.07.202510:10 | AirAsia 610 | Bangkok (DMK) Phnom Penh (SAI) | Delayed | Claim Refund |
09.07.202510:00 | AirAsia 5740 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
09.07.202509:40 | AirAsia 5198 | Kuala Lumpur (KUL) Sandakan (SDK) | Delayed | Claim Refund |
09.07.202509:05 | AirAsia 6260 | Kota-Kinabalu (BKI) Tawau (TWU) | Delayed | Claim Refund |
09.07.202507:10 | AirAsia 502 | Denpasar (DPS) Singapore (SIN) | Cancelled | Claim Refund |
09.07.202500:55 | AirAsia 1576 | Hangzhou (HGH) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
08.07.202522:50 | AirAsia 127 | Kuala Lumpur (KUL) Jakarta (KNO) | Delayed | Claim Refund |
08.07.202522:30 | AirAsia 29 | Kuala Lumpur (KUL) Tiruchirapally (TRZ) | Delayed | Claim Refund |
08.07.202521:55 | AirAsia 123 | Kuala Lumpur (KUL) Jakarta (KNO) | Delayed | Claim Refund |
08.07.202520:50 | AirAsia 537 | Perth (PER) Denpasar (DPS) | Delayed | Claim Refund |
08.07.202520:45 | AirAsia 23 | Kuala Lumpur (KUL) Tiruchirapally (TRZ) | Delayed | Claim Refund |
08.07.202520:40 | AirAsia 557 | Kuala Lumpur (KUL) Denpasar (DPS) | Delayed | Claim Refund |
08.07.202520:15 | AirAsia 4419 | Bangkok (BKK) Phuket (HKT) | Delayed | Claim Refund |
08.07.202520:10 | AirAsia 247 | Phuket (HKT) Denpasar (DPS) | Delayed | Claim Refund |
08.07.202519:55 | AirAsia 3031 | Bangkok (DMK) Phuket (HKT) | Delayed | Claim Refund |
08.07.202519:50 | AirAsia 3028 | Phuket (HKT) Bangkok (DMK) | Delayed | Claim Refund |
08.07.202519:45 | AirAsia 3343 | Nakhon Phanom (KOP) Bangkok (DMK) | Delayed | Claim Refund |
08.07.202519:30 | AirAsia 810 | Jakarta (CGK) Denpasar (DPS) | Delayed | Claim Refund |
08.07.202519:00 | AirAsia 5874 | Kuala Lumpur (KUL) Sibu (SBW) | Delayed | Claim Refund |
08.07.202518:45 | AirAsia 245 | Bangkok (DMK) Denpasar (DPS) | Delayed | Claim Refund |
08.07.202518:35 | AirAsia 545 | Perth (PER) Denpasar (DPS) | Delayed | Claim Refund |
08.07.202518:20 | AirAsia 820 | Kuala Lumpur (KUL) Phuket (HKT) | Delayed | Claim Refund |
08.07.202517:55 | AirAsia 3342 | Bangkok (DMK) Nakhon Phanom (KOP) | Delayed | Claim Refund |
08.07.202517:50 | AirAsia 157 | Bangkok (DMK) Jakarta (KNO) | Delayed | Claim Refund |
08.07.202516:55 | AirAsia 231 | Okinawa (OKA) Taipei (TPE) | Delayed | Claim Refund |
08.07.202516:40 | AirAsia 246 | Denpasar (DPS) Phuket (HKT) | Delayed | Claim Refund |
08.07.202516:30 | AirAsia 3245 | Bangkok (DMK) Trang (TST) | Delayed | Claim Refund |
08.07.202516:05 | AirAsia 826 | Kuala Lumpur (KUL) Phuket (HKT) | Delayed | Claim Refund |
08.07.202515:55 | AirAsia 3024 | Phuket (HKT) Bangkok (DMK) | Delayed | Claim Refund |
08.07.202515:10 | AirAsia 3092 | Phuket (HKT) Bangkok (DMK) | Delayed | Claim Refund |
08.07.202515:00 | AirAsia 1264 | Manila (MNL) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202514:40 | AirAsia 3007 | Bangkok (DMK) Phuket (HKT) | Delayed | Claim Refund |
08.07.202513:55 | AirAsia 3023 | Bangkok (DMK) Phuket (HKT) | Delayed | Claim Refund |
08.07.202513:50 | AirAsia 136 | Kuala Lumpur (KUL) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202513:25 | AirAsia 1582 | Jakarta (KNO) Penang (PEN) | Delayed | Claim Refund |
08.07.202513:25 | AirAsia 3134 | Bangkok (DMK) Narathiwat (NAW) | Delayed | Claim Refund |
08.07.202513:10 | AirAsia 1583 | Penang (PEN) Jakarta (KNO) | Delayed | Claim Refund |
08.07.202512:40 | AirAsia 1030 | Bangkok (DMK) Luang Prabang (LPQ) | Delayed | Claim Refund |
08.07.202508:10 | AirAsia 518 | Bangkok (DMK) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202507:20 | AirAsia 423 | Kuala Lumpur (KUL) Banda Aceh (BTJ) | Delayed | Claim Refund |
08.07.202507:15 | AirAsia 138 | Kuala Lumpur (KUL) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202506:05 | AirAsia 5744 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
08.07.202506:00 | AirAsia 5246 | Kuala Lumpur (KUL) Bintulu (BTU) | Delayed | Claim Refund |
08.07.202501:05 | AirAsia 548 | Denpasar (DPS) Perth (PER) | Cancelled | Claim Refund |
07.07.202523:45 | AirAsia 420 | Denpasar (DPS) Adelaide (ADL) | Cancelled | Claim Refund |
07.07.202522:50 | AirAsia 127 | Kuala Lumpur (KUL) Jakarta (KNO) | Delayed | Claim Refund |
07.07.202522:30 | AirAsia 9 | Kuala Lumpur (KUL) Thiruvananthapuram (TRV) | Delayed | Claim Refund |
07.07.202521:55 | AirAsia 123 | Kuala Lumpur (KUL) Jakarta (KNO) | Delayed | Claim Refund |
07.07.202521:40 | AirAsia 819 | Denpasar (DPS) Jakarta (CGK) | Delayed | Claim Refund |
07.07.202521:15 | AirAsia 555 | Kuala Lumpur (KUL) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202520:50 | AirAsia 713 | Manila (MNL) Kalibo (KLO) | Delayed | Claim Refund |
07.07.202520:50 | AirAsia 537 | Perth (PER) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202520:50 | AirAsia 6275 | Tawau (TWU) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
07.07.202520:40 | AirAsia 557 | Kuala Lumpur (KUL) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202520:20 | AirAsia 126 | Jakarta (KNO) Kuala Lumpur (KUL) | Delayed | Claim Refund |
07.07.202519:35 | AirAsia 6274 | Kota-Kinabalu (BKI) Tawau (TWU) | Delayed | Claim Refund |
07.07.202519:30 | AirAsia 810 | Jakarta (CGK) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202519:15 | AirAsia 395 | Kuala Lumpur (KUL) Jakarta (KNO) | Delayed | Claim Refund |
07.07.202519:10 | AirAsia 482 | Balikpapan (BPN) Kuala Lumpur (KUL) | Delayed | Claim Refund |
07.07.202519:00 | AirAsia 245 | Bangkok (DMK) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202518:20 | AirAsia 818 | Jakarta (CGK) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202518:05 | AirAsia 5751 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
07.07.202517:50 | AirAsia 157 | Bangkok (DMK) Jakarta (KNO) | Delayed | Claim Refund |
07.07.202517:50 | AirAsia 374 | Kuala Lumpur (KUL) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202517:40 | AirAsia 3115 | Hat Yai (HDY) Bangkok (DMK) | Delayed | Claim Refund |
07.07.202517:40 | AirAsia 3110 | Bangkok (DMK) Hat Yai (HDY) | Delayed | Claim Refund |
07.07.202517:30 | AirAsia 507 | Singapore (SIN) Denpasar (DPS) | Delayed | Claim Refund |
07.07.202517:30 | AirAsia 5868 | Kuala Lumpur (KUL) Sibu (SBW) | Delayed | Claim Refund |
07.07.202516:15 | AirAsia 3109 | Hat Yai (HDY) Bangkok (DMK) | Delayed | Claim Refund |
07.07.202516:15 | AirAsia 1574 | Kota-Kinabalu (BKI) Hangzhou (HGH) | Delayed | Claim Refund |
07.07.202516:05 | AirAsia 404 | Padang (PDG) Kuala Lumpur (KUL) | Delayed | Claim Refund |
07.07.202515:35 | AirAsia 3114 | Bangkok (DMK) Hat Yai (HDY) | Delayed | Claim Refund |
07.07.202515:25 | AirAsia 6084 | Johor Bahru (JHB) Ipoh (IPH) | Delayed | Claim Refund |
07.07.202515:20 | AirAsia 3135 | Narathiwat (NAW) Bangkok (DMK) | Delayed | Claim Refund |
07.07.202515:10 | AirAsia 3548 | Bangkok (DMK) Loei (LOE) | Delayed | Claim Refund |
07.07.202514:55 | AirAsia 309 | Kuala Lumpur (KUL) Hat Yai (HDY) | Delayed | Claim Refund |
07.07.202514:15 | AirAsia 3108 | Bangkok (DMK) Hat Yai (HDY) | Delayed | Claim Refund |
07.07.202513:25 | AirAsia 3134 | Bangkok (DMK) Narathiwat (NAW) | Delayed | Claim Refund |
07.07.202513:15 | AirAsia 172 | Kuala Lumpur (KUL) Phnom Penh (SAI) | Delayed | Claim Refund |
07.07.202513:00 | AirAsia 3520 | Bangkok (DMK) Buri Ram (BFV) | Delayed | Claim Refund |
