Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.
When Are You Entitled to AirAsia Strike Compensation?
European Union Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, as a result, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Some strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions caused by these ground staff, the chances of getting compensation may be significantly reduced. It is crucial to determine exactly which staff is involved in the strike. This directly influences your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for AirAsia Strike Compensation
When an airline strike occurs, passengers may be eligible for compensation, but certain requirements must be met. It’s important to understand these criteria to effectively manage the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
- You are required to have a confirmed reservation and be ready to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Complete check-in by the specified time by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
In case you believe you meet these conditions following a AirAsia strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step in potentially obtaining compensation for an airline strike.
How to Claim AirAsia Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. It can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
Following these steps, obtain the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers should know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
If the flight delay is 2+ hours, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Additionally, the affected passengers have a right to make two phone calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by over five hours, you have the right to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202518:55 | AirAsia 6263 | Tawau (TWU) Kota-Kinabalu (BKI) | delayed | Refunds |
09.05.202517:40 | AirAsia 6262 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
09.05.202517:05 | AirAsia 5749 | Tawau (TWU) Kuala Lumpur (KUL) | delayed | Refunds |
09.05.202516:45 | AirAsia 642 | Denpasar (DPS) Labuan Bajo (LBJ) | delayed | Refunds |
09.05.202515:45 | AirAsia 646 | Denpasar (DPS) Labuan Bajo (LBJ) | delayed | Refunds |
09.05.202513:05 | AirAsia 540 | Kuala Lumpur (KUL) Phnom Penh (SAI) | delayed | Refunds |
09.05.202511:55 | AirAsia 611 | Phnom Penh (SAI) Bangkok (DMK) | delayed | Refunds |
09.05.202510:30 | AirAsia 3130 | Bangkok (DMK) Narathiwat (NAW) | delayed | Refunds |
09.05.202510:00 | AirAsia 5740 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
09.05.202509:10 | AirAsia 3511 | Sakon Nakhon (SNO) Bangkok (DMK) | delayed | Refunds |
08.05.202518:35 | AirAsia 3246 | Trang (TST) Bangkok (DMK) | delayed | Refunds |
08.05.202516:50 | AirAsia 421 | Kuala Lumpur (KUL) Banda Aceh (BTJ) | delayed | Refunds |
08.05.202515:50 | AirAsia 5754 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
08.05.202515:10 | AirAsia 3548 | Bangkok (DMK) Loei (LOE) | delayed | Refunds |
08.05.202514:00 | AirAsia 6264 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
08.05.202513:25 | AirAsia 3134 | Bangkok (DMK) Narathiwat (NAW) | delayed | Refunds |
08.05.202512:40 | AirAsia 1030 | Bangkok (DMK) Luang Prabang (LPQ) | delayed | Refunds |
08.05.202511:50 | AirAsia 726 | Jakarta (CGK) (DTB) | delayed | Refunds |
07.05.202517:05 | AirAsia 5749 | Tawau (TWU) Kuala Lumpur (KUL) | delayed | Refunds |
07.05.202515:25 | AirAsia 6084 | Johor Bahru (JHB) Ipoh (IPH) | delayed | Refunds |
07.05.202515:10 | AirAsia 3548 | Bangkok (DMK) Loei (LOE) | delayed | Refunds |
07.05.202514:45 | AirAsia 5596 | Johor Bahru (JHB) Tawau (TWU) | delayed | Refunds |
07.05.202513:45 | AirAsia 5748 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
07.05.202513:35 | AirAsia 5741 | Tawau (TWU) Kuala Lumpur (KUL) | delayed | Refunds |
07.05.202513:05 | AirAsia 540 | Kuala Lumpur (KUL) Phnom Penh (SAI) | delayed | Refunds |
07.05.202512:00 | AirAsia 6304 | Kuala Lumpur (KUL) Langkawi (LGK) | delayed | Refunds |
07.05.202511:50 | AirAsia 5743 | Tawau (TWU) Kuala Lumpur (KUL) | delayed | Refunds |
07.05.202511:20 | AirAsia 6320 | Kuala Lumpur (KUL) Langkawi (LGK) | delayed | Refunds |
07.05.202510:10 | AirAsia 610 | Bangkok (DMK) Phnom Penh (SAI) | delayed | Refunds |
07.05.202510:00 | AirAsia 5740 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
07.05.202509:10 | AirAsia 3511 | Sakon Nakhon (SNO) Bangkok (DMK) | delayed | Refunds |
07.05.202507:30 | AirAsia 3510 | Bangkok (DMK) Sakon Nakhon (SNO) | delayed | Refunds |
06.05.202516:50 | AirAsia 421 | Kuala Lumpur (KUL) Banda Aceh (BTJ) | delayed | Refunds |
06.05.202516:30 | AirAsia 3245 | Bangkok (DMK) Trang (TST) | delayed | Refunds |
06.05.202515:10 | AirAsia 3548 | Bangkok (DMK) Loei (LOE) | delayed | Refunds |
06.05.202513:30 | AirAsia 614 | Bangkok (DMK) Phnom Penh (SAI) | delayed | Refunds |
06.05.202513:25 | AirAsia 3134 | Bangkok (DMK) Narathiwat (NAW) | delayed | Refunds |
06.05.202513:00 | AirAsia 3520 | Bangkok (DMK) Buri Ram (BFV) | delayed | Refunds |
06.05.202512:40 | AirAsia 1030 | Bangkok (DMK) Luang Prabang (LPQ) | delayed | Refunds |
06.05.202512:35 | AirAsia 6266 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
06.05.202511:00 | AirAsia 406 | Kuala Lumpur (KUL) Padang (PDG) | delayed | Refunds |
06.05.202510:00 | AirAsia 5740 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
06.05.202509:05 | AirAsia 6260 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
05.05.202522:50 | AirAsia 811 | Denpasar (DPS) Jakarta (CGK) | delayed | Refunds |
05.05.202522:30 | AirAsia 9 | Kuala Lumpur (KUL) Thiruvananthapuram (TRV) | delayed | Refunds |
05.05.202520:45 | AirAsia 23 | Kuala Lumpur (KUL) Tiruchirapally (TRZ) | delayed | Refunds |
05.05.202518:50 | AirAsia 809 | Denpasar (DPS) Jakarta (CGK) | delayed | Refunds |
05.05.202518:45 | AirAsia 6093 | Sibu (SBW) Kota-Kinabalu (BKI) | delayed | Refunds |
05.05.202518:35 | AirAsia 545 | Perth (PER) Denpasar (DPS) | delayed | Refunds |
05.05.202517:50 | AirAsia 374 | Kuala Lumpur (KUL) Denpasar (DPS) | delayed | Refunds |
05.05.202517:30 | AirAsia 507 | Singapore (SIN) Denpasar (DPS) | delayed | Refunds |
05.05.202517:30 | AirAsia 647 | Labuan Bajo (LBJ) Denpasar (DPS) | delayed | Refunds |
05.05.202516:30 | AirAsia 6274 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
05.05.202515:45 | AirAsia 646 | Denpasar (DPS) Labuan Bajo (LBJ) | delayed | Refunds |
05.05.202515:15 | AirAsia 6265 | Tawau (TWU) Kota-Kinabalu (BKI) | delayed | Refunds |
05.05.202515:10 | AirAsia 3548 | Bangkok (DMK) Loei (LOE) | delayed | Refunds |
05.05.202513:45 | AirAsia 5748 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
05.05.202513:25 | AirAsia 3134 | Bangkok (DMK) Narathiwat (NAW) | delayed | Refunds |
05.05.202509:10 | AirAsia 3511 | Sakon Nakhon (SNO) Bangkok (DMK) | delayed | Refunds |
05.05.202506:05 | AirAsia 5744 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
04.05.202523:45 | AirAsia 305 | Iloilo (ILO) Manila (MNL) | delayed | Refunds |
04.05.202522:55 | AirAsia 608 | Bacolod (BCD) Manila (MNL) | delayed | Refunds |
04.05.202522:40 | AirAsia 770 | Cebu (CEB) Manila (MNL) | delayed | Refunds |
04.05.202522:10 | AirAsia 304 | Manila (MNL) Iloilo (ILO) | delayed | Refunds |
04.05.202520:35 | AirAsia 769 | Manila (MNL) Cebu (CEB) | delayed | Refunds |
04.05.202519:45 | AirAsia 771 | Manila (MNL) Cebu (CEB) | delayed | Refunds |
04.05.202518:50 | AirAsia 72 | Kuala Lumpur (KUL) Male (MLE) | delayed | Refunds |
04.05.202517:40 | AirAsia 6262 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
04.05.202517:05 | AirAsia 5242 | Kuala Lumpur (KUL) Bintulu (BTU) | delayed | Refunds |
04.05.202516:50 | AirAsia 3549 | Loei (LOE) Bangkok (DMK) | delayed | Refunds |
04.05.202516:30 | AirAsia 3245 | Bangkok (DMK) Trang (TST) | delayed | Refunds |
04.05.202515:50 | AirAsia 421 | Kuala Lumpur (KUL) Banda Aceh (BTJ) | delayed | Refunds |
04.05.202515:45 | AirAsia 431 | Puerto Princesa (PPS) Manila (MNL) | delayed | Refunds |
04.05.202515:45 | AirAsia 224 | Caticlan (MPH) Manila (MNL) | delayed | Refunds |
04.05.202515:30 | AirAsia 504 | Bangkok (DMK) Hong Kong (HKG) | delayed | Refunds |
04.05.202515:10 | AirAsia 3548 | Bangkok (DMK) Loei (LOE) | delayed | Refunds |
04.05.202515:05 | AirAsia 6270 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
04.05.202515:05 | AirAsia 420 | Manila (MNL) Puerto Princesa (PPS) | delayed | Refunds |
04.05.202515:00 | AirAsia 1264 | Manila (MNL) Hong Kong (HKG) | delayed | Refunds |
04.05.202514:15 | AirAsia 189 | Tokyo (KIX) Manila (MNL) | delayed | Refunds |
04.05.202513:55 | AirAsia 3159 | Phuket (HKT) Chiang Mai (CNX) | delayed | Refunds |
04.05.202513:50 | AirAsia 430 | Manila (MNL) Puerto Princesa (PPS) | delayed | Refunds |
04.05.202513:30 | AirAsia 614 | Bangkok (DMK) Phnom Penh (SAI) | delayed | Refunds |
04.05.202513:00 | AirAsia 310 | Iloilo (ILO) Manila (MNL) | delayed | Refunds |
04.05.202513:00 | AirAsia 3520 | Bangkok (DMK) Buri Ram (BFV) | delayed | Refunds |
04.05.202513:00 | AirAsia 6273 | Tawau (TWU) Kota-Kinabalu (BKI) | delayed | Refunds |
04.05.202512:30 | AirAsia 3131 | Narathiwat (NAW) Bangkok (DMK) | delayed | Refunds |
04.05.202511:15 | AirAsia 309 | Manila (MNL) Iloilo (ILO) | delayed | Refunds |
04.05.202511:10 | AirAsia 191 | Tokyo (NRT) Manila (MNL) | delayed | Refunds |
04.05.202510:40 | AirAsia 125 | Taipei (TPE) Manila (MNL) | delayed | Refunds |
04.05.202510:30 | AirAsia 3130 | Bangkok (DMK) Narathiwat (NAW) | delayed | Refunds |
04.05.202510:30 | AirAsia 782 | Cebu (CEB) Manila (MNL) | delayed | Refunds |
04.05.202509:05 | AirAsia 643 | Hanoi (HAN) Bangkok (DMK) | delayed | Refunds |
03.05.202519:20 | AirAsia 5753 | Tawau (TWU) Kuala Lumpur (KUL) | delayed | Refunds |
03.05.202517:40 | AirAsia 6262 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
03.05.202515:50 | AirAsia 5754 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
03.05.202515:45 | AirAsia 646 | Denpasar (DPS) Labuan Bajo (LBJ) | delayed | Refunds |
03.05.202515:30 | AirAsia 405 | Kuala Lumpur (KUL) Padang (PDG) | delayed | Refunds |
03.05.202515:05 | AirAsia 6270 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Refunds |
03.05.202513:25 | AirAsia 3134 | Bangkok (DMK) Narathiwat (NAW) | delayed | Refunds |
