Phoenix Sky Harbor International Airport Flight Delay and Cancellation Compensation

Bohdana Nosenok
19.08.2024
Updated 16.05.2025

Flight cancellations and delays are the most frequent problems encountered by travelers. Luckily, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the situations in which passengers are eligible for compensation and assistance during flight disruption.

Here, you will find everything you need to know about EU 261 regulation and when you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU 261, travelers arriving at Phoenix Sky Harbor International Airport from EU countries or departing from Phoenix Sky Harbor International Airport to anywhere on flights operated by EU-based airlines have specific rights. These rights include:

  • Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
  • Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: If an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.

Phoenix Sky Harbor International Airport Flight Delay Compensation

Travelers experiencing flight delays at Phoenix Sky Harbor International Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it complies with UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances beyond their control.

Phoenix Sky Harbor International Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Phoenix Sky Harbor International Airport, according to EU 261/2004, flyers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation might still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t offer compensation for cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.

Which Phoenix Sky Harbor International Airport Flights are Covered by EU261?

While Phoenix Sky Harbor International Airport is not within the EU, EU Regulation 261/2004 may still apply to some flights. Passengers arriving at Phoenix Sky Harbor International Airport from EU countries or departing from Phoenix Sky Harbor International Airport to anywhere on flights operated by EU-based airlines are protected by EU 261.

Thus, despite their geographic location beyond the EU, certain flights from Phoenix Sky Harbor International Airport may be subject to European laws if they are operated by European airlines.

ItineraryEU AirlineNon-EU Airline
Departures from Phoenix Sky Harbor International Airport to anywhereYesNo
Arrivals at Phoenix Sky Harbor International Airport from inside the EUYesNo
Arrivals at Phoenix Sky Harbor International Airport from outside the EUNoNo

How to Claim Compensation from Phoenix Sky Harbor International Airport

Flight disruptions often occur due to factors such as bad weather, air traffic congestion, mechanical problems, or crew shortages. If you encounter a flight disruption at Phoenix Sky Harbor International Airport, you could be eligible for compensation under EU Regulation 261/2004.

To initiate your compensation claim, follow these steps:

  1. Complete our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will make every effort to get you your compensation. You only incur a fee if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.

Did not find your flight in our table? Fill in our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

28.05.202513:45

Air France

2506

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

28.05.202513:45

Virgin Atlantic

5487

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

28.05.202513:45

KLM

7881

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202521:00

AlphaSky

6534

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

27.05.202521:00

American Airlines

6192

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

27.05.202517:24

Starlux

7017

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202517:24

Air Tahiti Nui

2426

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202517:24

Icelandair

7640

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202517:24

Alaska Airlines

1102

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202517:24

Hawaiian Airlines

6440

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202511:44

Condor

5071

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202511:44

Hawaiian Airlines

6437

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202511:44

Air Tahiti Nui

2511

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202511:44

Qatar Airways

3317

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

27.05.202506:23

Ameriflight

2924

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

26.05.202520:30

American Airlines

4220

Sky Harbor International (PHX)

San Luis County Regional Airport (SBP)

delayed

Claim Refund

26.05.202519:50

Southwest Airlines

4301

Sky Harbor International (PHX)

San Antonio International (SAT)

delayed

Claim Refund

26.05.202519:30

Southwest Airlines

2500

Sky Harbor International (PHX)

Tulsa International (TUL)

delayed

Claim Refund

26.05.202510:40

Finnair

4168

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

26.05.202510:40

Qatar Airways

8761

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

26.05.202510:32

Icelandair

7642

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

cancelled

Claim Refund

26.05.202510:32

Qatar Airways

2140

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

cancelled

Claim Refund

26.05.202510:32

Finnair

3950

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

cancelled

Claim Refund

26.05.202510:32

Hawaiian Airlines

6257

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

cancelled

Claim Refund

26.05.202510:32

Alaska Airlines

148

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

cancelled

Claim Refund

26.05.202510:32

Condor

5263

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

cancelled

Claim Refund

26.05.202510:32

Air Tahiti Nui

2514

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

cancelled

Claim Refund

25.05.202520:45

Southwest Airlines

3152

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

25.05.202520:30

American Airlines

4220

Sky Harbor International (PHX)

San Luis County Regional Airport (SBP)

delayed

Claim Refund

25.05.202516:15

AirNet

102

Sky Harbor International (PHX)

Bob Hope (BUR)

delayed

Claim Refund

25.05.202516:00

Southwest Airlines

4332

Sky Harbor International (PHX)

()

delayed

Claim Refund

25.05.202510:09

American Airlines

4925

Sky Harbor International (PHX)

Gen Pesqueira Garcia (HMO)

delayed

Claim Refund

25.05.202509:30

empty

Sky Harbor International (PHX)

University Park Airport (SCE)

delayed

Claim Refund

25.05.202507:00

Qatar Airways

2185

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

25.05.202507:00

Korean Air

6226

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

25.05.202507:00

Air Tahiti Nui

2516

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

25.05.202507:00

Alaska Airlines

645

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

25.05.202507:00

Hawaiian Airlines

6259

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

25.05.202504:28

UPS Airlines

929

Sky Harbor International (PHX)

()

delayed

Claim Refund

25.05.202502:30

UPS Airlines

859

Sky Harbor International (PHX)

()

delayed

Claim Refund

24.05.202520:49

Qatar Airways

3322

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202520:49

Air Tahiti Nui

2761

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202520:49

Singapore Airlines

1721

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202520:49

Hawaiian Airlines

6439

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202520:30

Southwest Airlines

1839

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202517:24

Air Tahiti Nui

2426

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202517:24

Icelandair

7640

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202517:24

Starlux

7017

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202517:24

Hawaiian Airlines

6440

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

24.05.202512:03

Advanced Air

9

Sky Harbor International (PHX)

Grant County (SVC)

delayed

Claim Refund

23.05.202517:24

Hawaiian Airlines

6440

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

23.05.202517:24

Air Tahiti Nui

2426

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

23.05.202517:24

Icelandair

7640

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

23.05.202517:24

Alaska Airlines

1102

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

23.05.202517:24

Starlux

7017

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

23.05.202515:39

British Airways

6932

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

23.05.202515:39

AlphaSky

4225

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

23.05.202515:39

American Airlines

2149

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

23.05.202513:51

Alaska Airlines

1006

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202521:20

Aeronaves TSM

9987

Sky Harbor International (PHX)

Gen Pesqueira Garcia (HMO)

delayed

Claim Refund

22.05.202521:00

American Airlines

6192

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

22.05.202521:00

AlphaSky

6534

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

22.05.202520:06

American Airlines

6309

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

22.05.202520:06

British Airways

6931

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

22.05.202520:06

AlphaSky

6212

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

22.05.202517:24

Starlux

7017

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202517:24

Icelandair

7640

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202517:24

Hawaiian Airlines

6440

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202517:24

Alaska Airlines

1102

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202517:24

Air Tahiti Nui

2426

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202512:20

American Airlines

3803

Sky Harbor International (PHX)

Tucson International Airport (TUS)

delayed

Claim Refund

22.05.202511:44

Condor

5071

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202511:44

Qatar Airways

3317

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202511:44

Hawaiian Airlines

6437

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202511:44

Finnair

3914

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202511:44

Air Tahiti Nui

2511

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202510:32

Qatar Airways

2140

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202510:32

Air Tahiti Nui

2514

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202510:32

Finnair

3950

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202510:32

Hawaiian Airlines

6257

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202510:32

Condor

5263

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202510:32

Icelandair

7642

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202508:45

Southwest Airlines

1553

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202507:00

Air Tahiti Nui

2516

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202507:00

Qatar Airways

2185

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202507:00

Hawaiian Airlines

6259

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202507:00

Alaska Airlines

645

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

22.05.202507:00

Korean Air

6226

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202520:49

Air Tahiti Nui

2761

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202520:49

Singapore Airlines

1721

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202520:49

Hawaiian Airlines

6439

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202520:49

Qatar Airways

3322

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202519:00

Aeronaves TSM

2687

Sky Harbor International (PHX)

Gen Pesqueira Garcia (HMO)

delayed

Claim Refund

21.05.202515:43

Hawaiian Airlines

6444

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202515:43

Air Tahiti Nui

2396

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202515:43

Starlux

7015

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund

21.05.202514:27

American Airlines

6526

Sky Harbor International (PHX)

Bob Hope (BUR)

delayed

Claim Refund

21.05.202509:05

Southwest Airlines

1179

Sky Harbor International (PHX)

()

delayed

Claim Refund

21.05.202505:30

UPS Airlines

2861

Sky Harbor International (PHX)

()

delayed

Claim Refund

20.05.202520:49

Air Tahiti Nui

2761

Sky Harbor International (PHX)

Seattle-Tacoma International (SEA)

delayed

Claim Refund
Bohdana Nosenok
186 articles
With a PhD in cultural studies, travel experience and a background in human rights, Bohdana manages our content strategy. She helps passengers understand their rights and FlightRefunder’s services. Bohdana creates clear, simple guides on flight compensation claims, and makes it easy for travelers to know their options.

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