Flight cancellations and delays are the most common problems faced by travelers. Fortunately, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 specifies the conditions when passengers are eligible for compensation and assistance during flight disruption.
In this article, you will discover everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers departing from or arriving at London Stansted Airport on flights operated by EU-based airlines have specific rights when facing significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
London Stansted Airport Flight Delay Compensation
Travelers facing flight delays at London Stansted Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.
London Stansted Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the London Stansted Airport, under EU 261, travelers are eligible to receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the length of the delay. You can refer to this table to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.
Which London Stansted Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from London Stansted Airport to anywhere | Yes | Yes |
| Arrivals at London Stansted Airport from inside the EU | Yes | No |
| Arrivals at London Stansted Airport from outside the EU | Yes | No |
How to Claim Compensation from London Stansted Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at London Stansted Airport, you could be eligible for compensation under EU 261/2004.
To initiate your compensation claim, follow these steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will do our best to get you your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202511:15 | Ryanair 2432 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
07.05.202516:00 | empty | Stansted (EGSS) Cambridge (EGSC) | delayed | Refunds |
07.05.202513:15 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
06.05.202514:05 | SkyUp Airlines 412 | Stansted (EGSS) International Airport Chisinau (LUKK) | delayed | Refunds |
06.05.202513:05 | Ryanair 2768 | Stansted (EGSS) St Symphorien (LFOT) | delayed | Refunds |
06.05.202511:55 | Ryanair 2362 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
06.05.202510:50 | Ryanair 1844 | Stansted (EGSS) Lodz Lublinek (EPLL) | delayed | Refunds |
06.05.202510:15 | Ryanair 712 | Stansted (EGSS) Aarhus Airport (EKAH) | delayed | Refunds |
05.05.202520:25 | Ryanair 2432 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202518:25 | Ryanair 3592 | Stansted (EGSS) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202518:20 | Ryanair 2362 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202517:20 | Ryanair 210 | Stansted (EGSS) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:55 | Ryanair 31 | Stansted (EGSS) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:20 | Ryanair 2668 | Stansted (EGSS) Roumanieres (LFBE) | delayed | Refunds |
05.05.202513:20 | Ryanair 289 | Stansted (EGSS) Dublin International (EIDW) | delayed | Refunds |
05.05.202513:10 | Ryanair 4716 | Stansted (EGSS) Poprad/Tatry (LZTT) | delayed | Refunds |
05.05.202510:00 | empty | Stansted (EGSS) (OMDW) | delayed | Refunds |
05.05.202507:50 | Ryanair 1658 | Stansted (EGSS) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202506:00 | Ryanair 2518 | Stansted (EGSS) Liszt Ferenc International (LHBP) | delayed | Refunds |
04.05.202515:40 | Ryanair 2462 | Stansted (EGSS) Bydgoszcz I. J. Paderewski Airport (EPBY) | delayed | Refunds |
03.05.202514:10 | SkyUp Airlines 412 | Stansted (EGSS) International Airport Chisinau (LUKK) | delayed | Refunds |
03.05.202513:15 | Ryanair 5612 | Stansted (EGSS) Osijek (LDOS) | delayed | Refunds |
03.05.202513:10 | Ryanair 712 | Stansted (EGSS) Aarhus Airport (EKAH) | delayed | Refunds |
02.05.202514:10 | Ryanair 2479 | Stansted (EGSS) Biard (LFBI) | delayed | Refunds |
02.05.202507:40 | Ryanair Sun 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
01.05.202521:10 | Emirates 68 | Stansted (EGSS) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
01.05.202513:30 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
01.05.202513:10 | Ryanair 2768 | Stansted (EGSS) St Symphorien (LFOT) | delayed | Refunds |
01.05.202507:35 | Ryanair Sun 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
30.04.202513:15 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
30.04.202512:10 | Ryanair 2471 | Stansted (EGSS) Pyrzowice (EPKT) | delayed | Refunds |
30.04.202511:00 | Jet2 1525 | Stansted (EGSS) Paphos International Airport (LCPH) | delayed | Refunds |
30.04.202509:00 | Ryanair 3131 | Stansted (EGSS) Paphos International Airport (LCPH) | delayed | Refunds |
30.04.202508:15 | TUIfly 5304 | Stansted (EGSS) Paphos International Airport (LCPH) | delayed | Refunds |
29.04.202520:45 | UPS Airlines 238 | Stansted (EGSS) (KSDF) | delayed | Refunds |
29.04.202511:55 | Ryanair 2362 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
29.04.202510:50 | Ryanair 1844 | Stansted (EGSS) Lodz Lublinek (EPLL) | delayed | Refunds |
29.04.202509:35 | Ryanair 2631 | Stansted (EGSS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
28.04.202520:45 | UPS Airlines 238 | Stansted (EGSS) (KSDF) | delayed | Refunds |
27.04.202522:00 | HiSky 412 | Stansted (EGSS) International Airport Chisinau (LUKK) | delayed | Refunds |
27.04.202508:25 | Ryanair 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
26.04.202513:25 | Ryanair 5612 | Stansted (EGSS) Osijek (LDOS) | delayed | Refunds |
26.04.202512:15 | Ryanair 712 | Stansted (EGSS) Aarhus Airport (EKAH) | delayed | Refunds |
26.04.202508:00 | Ryanair 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
25.04.202514:10 | Ryanair 2479 | Stansted (EGSS) Biard (LFBI) | delayed | Refunds |
24.04.202507:35 | Ryanair Sun 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
23.04.202517:25 | Ryanair 5612 | Stansted (EGSS) Osijek (LDOS) | delayed | Refunds |
23.04.202513:15 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
23.04.202513:15 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
23.04.202506:05 | Ryanair 2518 | Stansted (EGSS) Liszt Ferenc International (LHBP) | delayed | Refunds |
22.04.202523:32 | Ryanair | Stansted (EGSS) Liszt Ferenc International (LHBP) | delayed | Refunds |
22.04.202511:55 | Ryanair 2362 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
21.04.202513:10 | Ryanair 4716 | Stansted (EGSS) Poprad/Tatry (LZTT) | delayed | Refunds |
20.04.202518:40 | Ryanair 7593 | Stansted (EGSS) Orebro-bofors (ESOE) | delayed | Refunds |
20.04.202512:05 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
19.04.202515:25 | Ryanair 2668 | Stansted (EGSS) Roumanieres (LFBE) | delayed | Refunds |
18.04.202520:20 | Ryanair 2462 | Stansted (EGSS) Bydgoszcz I. J. Paderewski Airport (EPBY) | delayed | Refunds |
16.04.202513:15 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
16.04.202513:15 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
15.04.202513:40 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
15.04.202513:05 | Ryanair 2768 | Stansted (EGSS) St Symphorien (LFOT) | delayed | Refunds |
15.04.202512:30 | Ryanair 2668 | Stansted (EGSS) Roumanieres (LFBE) | delayed | Refunds |
15.04.202512:10 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
15.04.202511:55 | Ryanair 2362 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
15.04.202511:00 | Fly One 548 | Stansted (EGSS) International Airport Chisinau (LUKK) | delayed | Refunds |
14.04.202507:50 | Ryanair 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
12.04.202515:25 | Ryanair 2668 | Stansted (EGSS) Roumanieres (LFBE) | delayed | Refunds |
12.04.202514:10 | SkyUp Airlines 412 | Stansted (EGSS) International Airport Chisinau (LUKK) | delayed | Refunds |
12.04.202512:15 | Ryanair 712 | Stansted (EGSS) Aarhus Airport (EKAH) | delayed | Refunds |
12.04.202508:00 | Ryanair 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
11.04.202520:20 | Ryanair 2462 | Stansted (EGSS) Bydgoszcz I. J. Paderewski Airport (EPBY) | delayed | Refunds |
10.04.202513:30 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
10.04.202511:10 | Ryanair 712 | Stansted (EGSS) Aarhus Airport (EKAH) | delayed | Refunds |
10.04.202507:35 | Ryanair 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
09.04.202518:00 | Ryanair 3592 | Stansted (EGSS) Liszt Ferenc International (LHBP) | delayed | Refunds |
09.04.202513:15 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
09.04.202513:15 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
08.04.202513:40 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
08.04.202513:05 | Ryanair 2768 | Stansted (EGSS) St Symphorien (LFOT) | delayed | Refunds |
08.04.202510:50 | Ryanair 1844 | Stansted (EGSS) Lodz Lublinek (EPLL) | delayed | Refunds |
08.04.202509:35 | Ryanair 2631 | Stansted (EGSS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
06.04.202517:15 | Ryanair 8361 | Stansted (EGSS) San Pablo (LEZL) | delayed | Refunds |
06.04.202512:05 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
05.04.202513:25 | Ryanair 5612 | Stansted (EGSS) Osijek (LDOS) | delayed | Refunds |
05.04.202512:15 | Ryanair 712 | Stansted (EGSS) Aarhus Airport (EKAH) | delayed | Refunds |
05.04.202508:50 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
05.04.202508:00 | Ryanair 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
04.04.202520:20 | Ryanair 2462 | Stansted (EGSS) Bydgoszcz I. J. Paderewski Airport (EPBY) | delayed | Refunds |
04.04.202520:05 | Ryanair 7593 | Stansted (EGSS) Orebro-bofors (ESOE) | delayed | Refunds |
04.04.202514:45 | SkyUp Airlines 412 | Stansted (EGSS) International Airport Chisinau (LUKK) | delayed | Refunds |
04.04.202513:45 | Ryanair 4716 | Stansted (EGSS) Poprad/Tatry (LZTT) | delayed | Refunds |
04.04.202513:30 | Ryanair 2668 | Stansted (EGSS) Roumanieres (LFBE) | delayed | Refunds |
03.04.202513:30 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
03.04.202511:15 | Ryanair 2432 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
03.04.202507:10 | Ryanair | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
03.04.202506:40 | Ryanair 2668 | Stansted (EGSS) Roumanieres (LFBE) | delayed | Refunds |
02.04.202513:15 | Ryanair 228 | Stansted (EGSS) Mazury (EPSY) | delayed | Refunds |
02.04.202513:15 | Ryanair 72 | Stansted (EGSS) Salvaza (LFMK) | delayed | Refunds |
02.04.202508:25 | Ryanair 1658 | Stansted (EGSS) Liszt Ferenc International (LHBP) | delayed | Refunds |
02.04.202507:40 | Ryanair 2434 | Stansted (EGSS) John Paul II Balice International (EPKK) | delayed | Refunds |
