Cancelled and delayed flights are the most frequent problems faced by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the situations under which passengers are entitled to compensation and assistance in the event of flight disruption.
Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers departing from or arriving at London Gatwick Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
London Gatwick Airport Flight Delay Compensation
Travelers experiencing flight delays at London Gatwick Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances outside their control.
London Gatwick Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the London Gatwick Airport, under EU 261/2004, passengers may receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can check the following table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which London Gatwick Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from London Gatwick Airport to anywhere | Yes | Yes |
| Arrivals at London Gatwick Airport from inside the EU | Yes | No |
| Arrivals at London Gatwick Airport from outside the EU | Yes | No |
How to Claim Compensation from London Gatwick Airport
Flight delays and cancellations are common due to factors such as adverse weather conditions, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at London Gatwick Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, take the following steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
07.05.202515:50 | Luxwing 1933 | Gatwick (EGKK) Bolzano (LIPB) | delayed | Refunds |
07.05.202510:30 | British Airways 2161 | Gatwick (EGKK) (OPIS) | cancelled | Refunds |
07.05.202506:00 | easyJet 8811 | Gatwick (EGKK) Tivat (LYTV) | delayed | Refunds |
06.05.202509:25 | easyJet 8821 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202513:10 | Ryanair 115 | Gatwick (EGKK) Dublin International (EIDW) | delayed | Refunds |
05.05.202511:40 | easyJet 8205 | Gatwick (EGKK) Zakinthos International Airport (LGZA) | delayed | Refunds |
05.05.202511:05 | Tunisair 793 | Gatwick (EGKK) Carthage (DTTA) | delayed | Refunds |
05.05.202510:05 | Qantas 8012 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202510:05 | Emirates 12 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202508:10 | easyJet 8477 | Gatwick (EGKK) Euroairport France (LFSB) | delayed | Refunds |
04.05.202517:45 | easyJet 8823 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
04.05.202511:40 | easyJet 8629 | Gatwick (EGKK) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
03.05.202513:10 | easyJet 8821 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
02.05.202516:05 | easyJet 8793 | Gatwick (EGKK) North Front (LXGB) | delayed | Refunds |
30.04.202514:15 | easyJet 8125 | Gatwick (EGKK) Lanzarote (GCRR) | delayed | Refunds |
30.04.202513:55 | Iberia 3874 | Gatwick (EGKK) Lanzarote (GCRR) | delayed | Refunds |
30.04.202513:55 | Titan Airways 2706 | Gatwick (EGKK) Lanzarote (GCRR) | delayed | Refunds |
30.04.202513:15 | easyJet 6481 | Gatwick (EGKK) Aktion (LGPZ) | delayed | Refunds |
30.04.202512:05 | easyJet 6415 | Gatwick (EGKK) Paphos International Airport (LCPH) | delayed | Refunds |
30.04.202511:00 | Ascend Airways 4320 | Gatwick (EGKK) Paphos International Airport (LCPH) | delayed | Refunds |
30.04.202510:05 | easyJet 8743 | Gatwick (EGKK) Hurghada (HEGN) | delayed | Refunds |
30.04.202508:40 | TUIfly 4314 | Gatwick (EGKK) Paphos International Airport (LCPH) | delayed | Refunds |
30.04.202507:30 | easyJet 8123 | Gatwick (EGKK) Lanzarote (GCRR) | delayed | Refunds |
30.04.202507:20 | British Airways 2704 | Gatwick (EGKK) Lanzarote (GCRR) | delayed | Refunds |
29.04.202517:15 | British Airways 2596 | Gatwick (EGKK) Sandro Pertini (caselle) (LIMF) | delayed | Refunds |
28.04.202509:30 | TUIfly | Gatwick (EGKK) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
28.04.202506:35 | TUIfly 4156 | Gatwick (EGKK) Liszt Ferenc International (LHBP) | delayed | Refunds |
27.04.202515:45 | easyJet 8251 | Gatwick (EGKK) Aktion (LGPZ) | delayed | Refunds |
26.04.202517:40 | easyJet 6431 | Gatwick (EGKK) Alicante El Altet (LEAL) | delayed | Refunds |
26.04.202515:45 | easyJet 6475 | Gatwick (EGKK) Aktion (LGPZ) | delayed | Refunds |
26.04.202515:15 | easyJet 8455 | Gatwick (EGKK) Grenoble-isere Airport (St Geoirs) (LFLS) | delayed | Refunds |
26.04.202511:15 | Qatar Airways 6279 | Gatwick (EGKK) Hewanorra (TLPL) | delayed | Refunds |
26.04.202511:15 | British Airways 2159 | Gatwick (EGKK) Hewanorra (TLPL) | delayed | Refunds |
22.04.202509:25 | easyJet 8821 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
20.04.202515:45 | easyJet 8251 | Gatwick (EGKK) Aktion (LGPZ) | delayed | Refunds |
19.04.202515:15 | easyJet 8455 | Gatwick (EGKK) Grenoble-isere Airport (St Geoirs) (LFLS) | delayed | Refunds |
18.04.202517:20 | easyJet 8823 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
18.04.202516:05 | easyJet 8793 | Gatwick (EGKK) North Front (LXGB) | delayed | Refunds |
16.04.202515:50 | Luxwing 1933 | Gatwick (EGKK) Bolzano (LIPB) | delayed | Refunds |
15.04.202520:25 | Wizz Air 2010 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
12.04.202515:15 | easyJet 8455 | Gatwick (EGKK) Grenoble-isere Airport (St Geoirs) (LFLS) | delayed | Refunds |
12.04.202513:10 | easyJet 8821 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
12.04.202508:50 | TUIfly 610 | Gatwick (EGKK) Rabil (GVBA) | delayed | Refunds |
11.04.202512:00 | Air Horizont | Gatwick (EGKK) Southend (EGMC) | delayed | Refunds |
10.04.202521:45 | Emirates 10 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
10.04.202521:45 | Qantas 8010 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
10.04.202521:45 | Icelandair 6066 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
09.04.202513:15 | easyJet 6481 | Gatwick (EGKK) Aktion (LGPZ) | cancelled | Refunds |
08.04.202507:30 | TUIfly 258 | Gatwick (EGKK) Rabil (GVBA) | delayed | Refunds |
06.04.202520:25 | Wizz Air 2010 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
06.04.202520:15 | Vueling 6022 | Gatwick (EGKK) San Pablo (LEZL) | delayed | Refunds |
06.04.202520:15 | British Airways 8046 | Gatwick (EGKK) San Pablo (LEZL) | delayed | Refunds |
06.04.202516:20 | easyJet 8051 | Gatwick (EGKK) San Pablo (LEZL) | delayed | Refunds |
05.04.202508:50 | TUIfly 610 | Gatwick (EGKK) Rabil (GVBA) | delayed | Refunds |
04.04.202516:05 | easyJet 8793 | Gatwick (EGKK) North Front (LXGB) | delayed | Refunds |
03.04.202512:10 | easyJet 8199 | Gatwick (EGKK) Kefalonia Istland International Airport (LGKF) | delayed | Refunds |
03.04.202508:25 | easyJet 8477 | Gatwick (EGKK) Euroairport France (LFSB) | delayed | Refunds |
03.04.202507:00 | easyJet 8821 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
02.04.202515:50 | Luxwing 1933 | Gatwick (EGKK) Bolzano (LIPB) | delayed | Refunds |
02.04.202513:15 | easyJet 6481 | Gatwick (EGKK) Aktion (LGPZ) | delayed | Refunds |
02.04.202508:25 | easyJet 8477 | Gatwick (EGKK) Euroairport France (LFSB) | delayed | Refunds |
02.04.202507:20 | easyJet 8731 | Gatwick (EGKK) Liszt Ferenc International (LHBP) | delayed | Refunds |
02.04.202507:00 | easyJet 8821 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
01.04.202521:45 | Icelandair 6066 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
01.04.202521:45 | Qantas 8010 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
01.04.202521:45 | Emirates 10 | Gatwick (EGKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
01.04.202519:15 | Wizz Air 2226 | Gatwick (EGKK) Liszt Ferenc International (LHBP) | delayed | Refunds |
31.03.202507:50 | TUIfly 532 | Gatwick (EGKK) Rabil (GVBA) | delayed | Refunds |
30.03.202515:20 | easyJet 8125 | Gatwick (EGKK) Lanzarote (GCRR) | delayed | Refunds |
30.03.202513:05 | easyJet 8653 | Gatwick (EGKK) Paphos International Airport (LCPH) | delayed | Refunds |
30.03.202512:50 | British Airways 2067 | Gatwick (EGKK) Kotoka (DGAA) | delayed | Refunds |
30.03.202512:50 | American Airlines 6817 | Gatwick (EGKK) Kotoka (DGAA) | delayed | Refunds |
30.03.202512:35 | TUIfly 4766 | Gatwick (EGKK) Lanzarote (GCRR) | delayed | Refunds |
30.03.202512:20 | easyJet 8745 | Gatwick (EGKK) Hurghada (HEGN) | delayed | Refunds |
30.03.202508:05 | easyJet 8674 | Gatwick (EGKK) Schiphol (EHAM) | delayed | Refunds |
29.03.202517:10 | Swiss Global Air Lines 1933 | Gatwick (EGKK) Bolzano (LIPB) | delayed | Refunds |
28.03.202520:20 | Wizz Air 2010 | Gatwick (EGKK) John Paul II Balice International (EPKK) | delayed | Refunds |
28.03.202509:35 | TUIfly 578 | Gatwick (EGKK) Rabil (GVBA) | delayed | Refunds |
