Cancelled and delayed flights are the most frequent problems faced by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the situations under which passengers are entitled to compensation and assistance in the event of flight disruption.
Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers departing from or arriving at London Gatwick Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
London Gatwick Airport Flight Delay Compensation
Travelers experiencing flight delays at London Gatwick Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances outside their control.
London Gatwick Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the London Gatwick Airport, under EU 261/2004, passengers may receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can check the following table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which London Gatwick Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from London Gatwick Airport to anywhere | Yes | Yes |
| Arrivals at London Gatwick Airport from inside the EU | Yes | No |
| Arrivals at London Gatwick Airport from outside the EU | Yes | No |
How to Claim Compensation from London Gatwick Airport
Flight delays and cancellations are common due to factors such as adverse weather conditions, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at London Gatwick Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, take the following steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202518:30 | Saudia 104 | Gatwick (LGW) Neom Bay Airport (NUM) | delayed | Claim Refund |
27.05.202509:30 | easyJet 9991 | Gatwick (LGW) Chateauroux (CHR) | delayed | Claim Refund |
27.05.202507:40 | British Airways 2602 | Gatwick (LGW) Palese (BRI) | delayed | Claim Refund |
26.05.202519:15 | Wizz Air 2226 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
26.05.202514:30 | Icelandair 6032 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
26.05.202514:30 | Qantas 8016 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
26.05.202514:30 | Emirates 16 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
26.05.202512:55 | easyJet 8649 | Gatwick (LGW) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
25.05.202519:15 | Wizz Air 2226 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
24.05.202513:10 | easyJet 8821 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
24.05.202510:05 | Qantas 8012 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
24.05.202510:05 | Emirates 12 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
24.05.202507:45 | British Airways 2602 | Gatwick (LGW) Palese (BRI) | delayed | Claim Refund |
24.05.202507:35 | easyJet 8479 | Gatwick (LGW) Euroairport France (MLH) | delayed | Claim Refund |
23.05.202514:30 | Emirates 16 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202514:30 | Qantas 8016 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202514:30 | Icelandair 6032 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202510:05 | Emirates 12 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202510:05 | Qantas 8012 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202508:45 | easyJet 8649 | Gatwick (LGW) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
23.05.202508:20 | easyJet 8477 | Gatwick (LGW) Euroairport France (MLH) | delayed | Claim Refund |
22.05.202520:35 | Nouvelair Tunisie 845 | Gatwick (LGW) Carthage (TUN) | delayed | Claim Refund |
22.05.202516:10 | British Airways 2606 | Gatwick (LGW) Palese (BRI) | delayed | Claim Refund |
22.05.202514:30 | Icelandair 6032 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
22.05.202514:30 | Qantas 8016 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
22.05.202514:30 | Emirates 16 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
22.05.202511:10 | Tunisair 793 | Gatwick (LGW) Carthage (TUN) | delayed | Claim Refund |
22.05.202508:25 | easyJet 8477 | Gatwick (LGW) Euroairport France (MLH) | delayed | Claim Refund |
21.05.202518:25 | easyJet 8483 | Gatwick (LGW) Euroairport France (MLH) | delayed | Claim Refund |
21.05.202515:50 | Swiss Global Air Lines 1933 | Gatwick (LGW) Bolzano (BZO) | delayed | Claim Refund |
21.05.202509:50 | Uganda Airlines 111 | Gatwick (LGW) Entebbe (EBB) | delayed | Claim Refund |
21.05.202507:25 | British Airways 2606 | Gatwick (LGW) Palese (BRI) | delayed | Claim Refund |
21.05.202507:20 | easyJet 8731 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
20.05.202514:30 | Emirates 16 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.05.202514:30 | Qantas 8016 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.05.202514:30 | Icelandair 6032 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.05.202509:00 | easyJet 9094 | Gatwick (LGW) Chateauroux (CHR) | delayed | Claim Refund |
19.05.202517:50 | easyJet 8823 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
19.05.202511:05 | Tunisair 793 | Gatwick (LGW) Carthage (TUN) | delayed | Claim Refund |
19.05.202507:20 | British Airways 2606 | Gatwick (LGW) Palese (BRI) | delayed | Claim Refund |
17.05.202511:15 | Wizz Air 2222 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
17.05.202507:40 | TUIfly 610 | Gatwick (LGW) Rabil (BVC) | delayed | Claim Refund |
16.05.202519:15 | Wizz Air 2226 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
15.05.202516:10 | easyJet 8735 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
15.05.202512:10 | easyJet 8199 | Gatwick (LGW) Kefalonia Istland International Airport (EFL) | delayed | Claim Refund |
15.05.202507:05 | easyJet 8821 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
15.05.202506:40 | easyJet 8629 | Gatwick (LGW) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
14.05.202510:05 | Qantas 8012 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
14.05.202510:05 | Emirates 12 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
13.05.202511:15 | Wizz Air 2222 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
13.05.202509:25 | easyJet 8821 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
12.05.202521:45 | Emirates 10 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
12.05.202521:45 | Icelandair 6066 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
12.05.202521:45 | Qantas 8010 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
12.05.202511:15 | Wizz Air 2222 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
10.05.202513:10 | easyJet 8821 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
09.05.202511:15 | Wizz Air 2222 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
09.05.202507:30 | easyJet 8055 | Gatwick (LGW) El Prat De Llobregat (BCN) | delayed | Claim Refund |
07.05.202515:50 | Luxwing 1933 | Gatwick (LGW) Bolzano (BZO) | delayed | Claim Refund |
07.05.202510:30 | British Airways 2161 | Gatwick (LGW) () | cancelled | Claim Refund |
07.05.202506:00 | easyJet 8811 | Gatwick (LGW) Tivat (TIV) | delayed | Claim Refund |
06.05.202509:25 | easyJet 8821 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
05.05.202513:10 | Ryanair 115 | Gatwick (LGW) Dublin International (DUB) | delayed | Claim Refund |
05.05.202511:40 | easyJet 8205 | Gatwick (LGW) Zakinthos International Airport (ZTH) | delayed | Claim Refund |
05.05.202511:05 | Tunisair 793 | Gatwick (LGW) Carthage (TUN) | delayed | Claim Refund |
05.05.202510:05 | Emirates 12 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
05.05.202510:05 | Qantas 8012 | Gatwick (LGW) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
05.05.202508:10 | easyJet 8477 | Gatwick (LGW) Euroairport France (MLH) | delayed | Claim Refund |
04.05.202517:45 | easyJet 8823 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
04.05.202511:40 | easyJet 8629 | Gatwick (LGW) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
03.05.202513:10 | easyJet 8821 | Gatwick (LGW) John Paul II Balice International (KRK) | delayed | Claim Refund |
02.05.202516:05 | easyJet 8793 | Gatwick (LGW) North Front (GIB) | delayed | Claim Refund |
30.04.202514:15 | easyJet 8125 | Gatwick (LGW) Lanzarote (ACE) | delayed | Claim Refund |
30.04.202513:55 | Titan Airways 2706 | Gatwick (LGW) Lanzarote (ACE) | delayed | Claim Refund |
30.04.202513:55 | Iberia 3874 | Gatwick (LGW) Lanzarote (ACE) | delayed | Claim Refund |
30.04.202513:15 | easyJet 6481 | Gatwick (LGW) Aktion (PVK) | delayed | Claim Refund |
30.04.202512:05 | easyJet 6415 | Gatwick (LGW) Paphos International Airport (PFO) | delayed | Claim Refund |
30.04.202511:00 | Ascend Airways 4320 | Gatwick (LGW) Paphos International Airport (PFO) | delayed | Claim Refund |
30.04.202510:05 | easyJet 8743 | Gatwick (LGW) Hurghada (HRG) | delayed | Claim Refund |
30.04.202508:40 | TUIfly 4314 | Gatwick (LGW) Paphos International Airport (PFO) | delayed | Claim Refund |
30.04.202507:30 | easyJet 8123 | Gatwick (LGW) Lanzarote (ACE) | delayed | Claim Refund |
30.04.202507:20 | British Airways 2704 | Gatwick (LGW) Lanzarote (ACE) | delayed | Claim Refund |
29.04.202517:15 | British Airways 2596 | Gatwick (LGW) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
28.04.202509:30 | TUIfly | Gatwick (LGW) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
28.04.202506:35 | TUIfly 4156 | Gatwick (LGW) Liszt Ferenc International (BUD) | delayed | Claim Refund |
27.04.202515:45 | easyJet 8251 | Gatwick (LGW) Aktion (PVK) | delayed | Claim Refund |
