Flight cancellations and delays are the most common issues experienced by travelers. Fortunately, the European Union has EU Regulation 261, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 outlines the situations when passengers are eligible for compensation and assistance in the event of flight disruption.
Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers flying to or from Liverpool John Lennon Airport on flights operated by EU-based airlines have certain rights when facing significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period;
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: If an overnight stay is needed, the airline is required to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Passengers may select either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay was not caused by extraordinary circumstances and was within the airline’s control, travelers may be entitled to financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
Liverpool John Lennon Airport Flight Delay Compensation
Flyers encountering flight delays at Liverpool John Lennon Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances outside their control.
Liverpool John Lennon Airport Flight Cancellation Compensation
In the event of a cancelled flight causing inconvenience at the Liverpool John Lennon Airport, under EU 261, travelers can receive compensation of up to €600 if the airline informs them less than 14 days before departure.
However, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the flight distance and the duration of the delay. You can check the following table to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Liverpool John Lennon Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and flying on a flight originating in the EU operated by an airline, you are covered by EU Regulation 261/2004, which defines your air passenger rights. This regulation applies to both domestic and international flights and guarantees that you have certain rights in case of delays, flight cancellations, denied boarding, and other similar situations. Here’s a more detailed table of which cases are protected by EU Regulation 261:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Liverpool John Lennon Airport to anywhere | Yes | Yes |
| Arrivals at Liverpool John Lennon Airport from inside the EU | Yes | No |
| Arrivals at Liverpool John Lennon Airport from outside the EU | Yes | No |
How to Claim Compensation from Liverpool John Lennon Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Liverpool John Lennon Airport, you may be entitled to compensation under EU 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will strive to obtain your rightful compensation. You only pay us if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
05.11.202513:55 | easyJet 3411 | Liverpool John Lennon (LPL) Antalya (AYT) | Delayed | Claim Refund |
05.11.202513:00 | SunExpress 567 | Liverpool John Lennon (LPL) Antalya (AYT) | Delayed | Claim Refund |
05.11.202507:15 | Jetfly Aviation | Liverpool John Lennon (LPL) Geneve-cointrin (GVA) | Delayed | Claim Refund |
04.11.202515:10 | Platoon Aviation | Liverpool John Lennon (LPL) Rotterdam Zestienhoven (RTM) | Delayed | Claim Refund |
02.11.202515:10 | Jet2 3211 | Liverpool John Lennon (LPL) Milas–Bodrum Airport (BJV) | Delayed | Claim Refund |
02.11.202514:30 | Jet2 3269 | Liverpool John Lennon (LPL) Sur Reina Sofia (TCI) | Delayed | Claim Refund |
02.11.202514:15 | easyJet 9011 | Liverpool John Lennon (LPL) Kos Island International Airport (KGS) | Delayed | Claim Refund |
31.10.202506:05 | Ryanair 4344 | Liverpool John Lennon (LPL) Sur Reina Sofia (TCI) | Delayed | Claim Refund |
29.10.202515:30 | Ryanair 6560 | Liverpool John Lennon (LPL) Ireland West Airport Knock (NOC) | Delayed | Claim Refund |
29.10.202513:15 | easyJet 3375 | Liverpool John Lennon (LPL) Fuerteventura (FUE) | Delayed | Claim Refund |
29.10.202509:45 | Jet2 3229 | Liverpool John Lennon (LPL) Fuerteventura (FUE) | Delayed | Claim Refund |
26.10.202519:30 | Ryanair 6588 | Liverpool John Lennon (LPL) Cork (ORK) | Delayed | Claim Refund |
25.10.202510:00 | Ryanair 9202 | Liverpool John Lennon (LPL) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
24.10.202516:50 | Jet2 3241 | Liverpool John Lennon (LPL) Kos Island International Airport (KGS) | Delayed | Claim Refund |
10.10.202513:30 | empty | Liverpool John Lennon (LPL) Billund (BLL) | Delayed | Claim Refund |
08.10.202512:10 | Ryanair 6552 | Liverpool John Lennon (LPL) Ireland West Airport Knock (NOC) | Delayed | Claim Refund |
06.10.202515:50 | Ryanair 6552 | Liverpool John Lennon (LPL) Ireland West Airport Knock (NOC) | Delayed | Claim Refund |
04.10.202508:55 | Ryanair 6558 | Liverpool John Lennon (LPL) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
04.10.202508:00 | easyJet 9001 | Liverpool John Lennon (LPL) Manchester Airport (MAN) | Delayed | Claim Refund |
03.10.202521:05 | Aer Lingus 3197 | Liverpool John Lennon (LPL) Dublin International (DUB) | cancelled | Claim Refund |
03.10.202521:05 | Qatar Airways 8959 | Liverpool John Lennon (LPL) Dublin International (DUB) | cancelled | Claim Refund |
03.10.202521:05 | British Airways 8853 | Liverpool John Lennon (LPL) Dublin International (DUB) | cancelled | Claim Refund |
03.10.202519:45 | easyJet 3361 | Liverpool John Lennon (LPL) Son Sant Joan Airport (PMI) | Delayed | Claim Refund |
03.10.202516:30 | ProAir Aviation 643 | Liverpool John Lennon (LPL) Ibiza (IBZ) | Delayed | Claim Refund |
02.10.202514:25 | Ryanair 9648 | Liverpool John Lennon (LPL) Copernicus Airport (WRO) | Delayed | Claim Refund |
02.10.202506:20 | easyJet 3441 | Liverpool John Lennon (LPL) Schiphol (AMS) | Delayed | Claim Refund |
01.10.202513:45 | Ryanair 435 | Liverpool John Lennon (LPL) Dublin International (DUB) | Delayed | Claim Refund |
29.09.202516:55 | Jet2 3213 | Liverpool John Lennon (LPL) Bourgas (BOJ) | Delayed | Claim Refund |
29.09.202513:20 | easyJet 3367 | Liverpool John Lennon (LPL) Pablo Ruiz Picasso (AGP) | Delayed | Claim Refund |
27.09.202515:30 | Smart Jet | Liverpool John Lennon (LPL) Ireland West Airport Knock (NOC) | Delayed | Claim Refund |
24.09.202519:45 | Ryanair 6360 | Liverpool John Lennon (LPL) John Paul II Balice International (KRK) | Delayed | Claim Refund |
24.09.202513:50 | easyJet 3401 | Liverpool John Lennon (LPL) Antalya (AYT) | Delayed | Claim Refund |
