Lille Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Cancelled and delayed flights are the most frequent issues faced by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the situations when passengers are entitled to compensation and assistance in the event of flight disruption.

Here, you will find everything you need to know about Regulation EU261 and under what circumstances you are eligible for compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, passengers departing from or arriving at Lille Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:

  • Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
  • Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: If an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: According to the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.

Lille Airport Flight Delay Compensation

Travelers experiencing flight delays at Lille Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances outside their control.

Lille Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Lille Airport, according to EU Regulation 261, passengers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation might still be available even when you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the length of the delay. You can refer to the following table to figure out the compensation amount you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t provide compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as extreme weather conditions or strikes by air traffic controllers.

Which Lille Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Lille Airport to anywhereYesYes
Arrivals at Lille Airport from inside the EUYesNo
Arrivals at Lille Airport from outside the EUYesNo

How to Claim Compensation from Lille Airport

Flight delays and cancellations are common due to factors such as adverse weather conditions, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Lille Airport, you could be eligible for compensation under EU Regulation 261/2004.

To initiate your compensation claim, proceed with these steps:

  1. Fill in our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to secure your compensation. You only incur a fee if we win your case.

Recent Flight Delays and Cancellations

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