Flight delays and cancellations are the most frequent problems faced by travelers. Luckily, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions under which passengers are eligible for compensation and assistance in the event of flight disruption.
Here, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers arriving at LaGuardia Airport from EU countries or departing from LaGuardia Airport to anywhere on flights operated by EU-based airlines have specific rights. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.
LaGuardia Airport Flight Delay Compensation
Travelers encountering flight delays at LaGuardia Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances outside their control.
LaGuardia Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the LaGuardia Airport, according to EU 261, passengers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.
Which LaGuardia Airport Flights are Covered by EU261?
While LaGuardia Airport is not within the EU, European Union Regulation 261/2004 may still apply to some flights. Passengers arriving at LaGuardia Airport from EU countries or departing from LaGuardia Airport to anywhere on flights operated by EU-based airlines are protected by EU 261/2004.
Therefore, despite their geographic location beyond the EU, certain flights from LaGuardia Airport may be subject to European regulations if they are operated by airlines from the European Union.
Itinerary | EU Airline | Non-EU Airline |
Departures from LaGuardia Airport to anywhere | Yes | No |
Arrivals at LaGuardia Airport from inside the EU | Yes | No |
Arrivals at LaGuardia Airport from outside the EU | No | No |
How to Claim Compensation from LaGuardia Airport
Flight disruptions often occur due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at LaGuardia Airport, you could be eligible for compensation under EU 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
10.04.202518:29 | American Airlines 4341 | LaGuardia (KLGA) Tulsa International (KTUL) | delayed | Refunds |
10.04.202516:58 | Delta Air Lines 4800 | LaGuardia (KLGA) Tulsa International (KTUL) | delayed | Refunds |
09.04.202510:40 | American Airlines 4738 | LaGuardia (KLGA) Buffalo Niagara International (KBUF) | delayed | Refunds |
06.04.202515:18 | Delta Air Lines 5471 | LaGuardia (KLGA) Jacksonville, (KJAX) | delayed | Refunds |
06.04.202515:18 | WestJet 7196 | LaGuardia (KLGA) Jacksonville, (KJAX) | delayed | Refunds |
06.04.202511:50 | WestJet 6755 | LaGuardia (KLGA) Jacksonville, (KJAX) | delayed | Refunds |
06.04.202511:50 | Delta Air Lines 4817 | LaGuardia (KLGA) Jacksonville, (KJAX) | delayed | Refunds |
02.04.202518:41 | American Airlines 4341 | LaGuardia (KLGA) Tulsa International (KTUL) | delayed | Refunds |
01.04.202513:59 | American Airlines 4496 | LaGuardia (KLGA) Buffalo Niagara International (KBUF) | delayed | Refunds |
31.03.202518:25 | Southwest Airlines 2198 | LaGuardia (KLGA) William P Hobby (KHOU) | cancelled | Refunds |
31.03.202514:55 | Southwest Airlines 4913 | LaGuardia (KLGA) William P Hobby (KHOU) | delayed | Refunds |
22.03.202512:52 | American Airlines 4355 | LaGuardia (KLGA) Will Rogers World Airport (KOKC) | delayed | Refunds |
20.03.202510:29 | American Airlines 4738 | LaGuardia (KLGA) Buffalo Niagara International (KBUF) | delayed | Refunds |
17.03.202514:20 | Delta Air Lines 2068 | LaGuardia (KLGA) Kansas City International Airport (KMCI) | delayed | Refunds |
17.03.202514:20 | WestJet 7506 | LaGuardia (KLGA) Kansas City International Airport (KMCI) | delayed | Refunds |
16.03.202521:45 | Southwest Airlines 4820 | LaGuardia (KLGA) Midway (KMDW) | delayed | Refunds |
16.03.202518:29 | United Airlines 442 | LaGuardia (KLGA) Denver International (KDEN) | delayed | Refunds |
16.03.202517:55 | Delta Air Lines 710 | LaGuardia (KLGA) Denver International (KDEN) | delayed | Refunds |
16.03.202517:00 | Southwest Airlines 2826 | LaGuardia (KLGA) Denver International (KDEN) | delayed | Refunds |
09.03.202519:29 | WestJet 8294 | LaGuardia (KLGA) Tampa International (KTPA) | delayed | Refunds |
09.03.202519:29 | Delta Air Lines 2433 | LaGuardia (KLGA) Tampa International (KTPA) | delayed | Refunds |
09.03.202518:30 | American Airlines 3239 | LaGuardia (KLGA) Tampa International (KTPA) | delayed | Refunds |
09.03.202515:25 | Delta Air Lines 2300 | LaGuardia (KLGA) Miami International Airport (KMIA) | delayed | Refunds |
09.03.202515:25 | WestJet 7539 | LaGuardia (KLGA) Miami International Airport (KMIA) | delayed | Refunds |
09.03.202515:25 | LATAM Airlines 6391 | LaGuardia (KLGA) Miami International Airport (KMIA) | delayed | Refunds |
09.03.202515:05 | Delta Air Lines 2404 | LaGuardia (KLGA) Tampa International (KTPA) | delayed | Refunds |
09.03.202515:05 | WestJet 8615 | LaGuardia (KLGA) Tampa International (KTPA) | delayed | Refunds |