Cancelled and delayed flights are the most common issues encountered by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 outlines the conditions in which passengers are eligible for compensation and assistance during flight disruption.
Here, you will find everything you need to know about European Union Regulation 261 and in which situations you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers flying to or from Humberto Delgado Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is necessary, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.
Humberto Delgado Airport Flight Delay Compensation
Passengers encountering flight delays at Humberto Delgado Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances outside their control.
Humberto Delgado Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Humberto Delgado Airport, under EU 261, flyers may get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Humberto Delgado Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and flying with an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Humberto Delgado Airport to anywhere | Yes | Yes |
| Arrivals at Humberto Delgado Airport from inside the EU | Yes | No |
| Arrivals at Humberto Delgado Airport from outside the EU | Yes | No |
How to Claim Compensation from Humberto Delgado Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Humberto Delgado Airport, you may be entitled to compensation under European Union Regulation 261/2004.
To initiate a compensation claim, follow these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202511:35 | Ryanair 1083 | Lisbon Portela (LPPT) Beauvais-Tille (LFOB) | delayed | Refunds |
09.05.202511:20 | Azul 7277 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202511:20 | United Airlines 6887 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202511:20 | Air Canada 2676 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202511:20 | EgyptAir 9422 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202511:20 | Icelandair 6404 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202511:20 | TAP Air Portugal 1032 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202511:20 | Azores Airlines 8710 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202509:00 | TAP Air Portugal 1541 | Lisbon Portela (LPPT) (GVNP) | delayed | Refunds |
09.05.202509:00 | Etihad Airways 2738 | Lisbon Portela (LPPT) (GVNP) | delayed | Refunds |
09.05.202508:55 | Azores Airlines 8309 | Lisbon Portela (LPPT) Menara (GMMX) | delayed | Refunds |
09.05.202508:55 | TAP Air Portugal 1452 | Lisbon Portela (LPPT) Menara (GMMX) | delayed | Refunds |
09.05.202508:55 | Air Canada 2647 | Lisbon Portela (LPPT) Menara (GMMX) | delayed | Refunds |
09.05.202508:55 | Etihad Airways 2742 | Lisbon Portela (LPPT) Menara (GMMX) | delayed | Refunds |
09.05.202507:45 | Azul 7275 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | Aegean Airlines 1728 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | Air Canada 2702 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | United Airlines 6873 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | TAP Air Portugal 1030 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | Azores Airlines 8042 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | SA AVIANCA 2501 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | LOT – Polish Airlines 4716 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | Air China LTD 7053 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | Singapore Airlines 2784 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202506:35 | easyJet 7655 | Lisbon Portela (LPPT) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202506:00 | TAP Air Portugal 6617 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
09.05.202506:00 | Azores Airlines 121 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
08.05.202522:00 | TAP Air Portugal 6625 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | cancelled | Refunds |
08.05.202522:00 | Azores Airlines 129 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | cancelled | Refunds |
07.05.202515:05 | Ryanair 1083 | Lisbon Portela (LPPT) Beauvais-Tille (LFOB) | delayed | Refunds |
07.05.202508:15 | Azores Airlines 8273 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
07.05.202508:15 | Azul 7487 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
07.05.202508:15 | TAP Air Portugal 1859 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
06.05.202509:35 | Ryanair Sun 4024 | Lisbon Portela (LPPT) John Paul II Balice International (EPKK) | delayed | Refunds |
06.05.202508:40 | TAP Air Portugal 1477 | Lisbon Portela (LPPT) Osvaldo Vieira International (GGOV) | delayed | Refunds |
06.05.202508:40 | Emirates 4870 | Lisbon Portela (LPPT) Osvaldo Vieira International (GGOV) | delayed | Refunds |
05.05.202520:30 | Wizz Air 2394 | Lisbon Portela (LPPT) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202520:10 | Air Canada 2663 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202520:10 | TAP Air Portugal 646 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202520:10 | Brussels Airlines 6406 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202520:10 | Azores Airlines 8486 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202519:55 | Singapore Airlines 2810 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202519:55 | Etihad Airways 7196 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202519:55 | TAP Air Portugal 6766 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202519:55 | Brussels Airlines 3820 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202516:35 | easyJet 7661 | Lisbon Portela (LPPT) Bristol (EGGD) | delayed | Refunds |
05.05.202516:20 | Ethiopian Airlines 1733 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202516:20 | TAP Air Portugal 644 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202516:20 | Brussels Airlines 6404 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202516:20 | Azores Airlines 8484 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202515:15 | Azores Airlines 8298 | Lisbon Portela (LPPT) Dublin International (EIDW) | delayed | Refunds |
05.05.202515:15 | TAP Air Portugal 1324 | Lisbon Portela (LPPT) Dublin International (EIDW) | delayed | Refunds |
05.05.202512:45 | Delta Air Lines 125 | Lisbon Portela (LPPT) (KBOS) | delayed | Refunds |
05.05.202512:20 | easyJet 6711 | Lisbon Portela (LPPT) Bristol (EGGD) | delayed | Refunds |
05.05.202512:05 | TAP Air Portugal 6774 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202512:05 | ANA 5126 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202512:05 | Brussels Airlines 3816 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202510:05 | Emirates 4802 | Lisbon Portela (LPPT) Presidente Juscelino Kubitschek (SBBR) | delayed | Refunds |
05.05.202510:05 | Azul 7110 | Lisbon Portela (LPPT) Presidente Juscelino Kubitschek (SBBR) | delayed | Refunds |
05.05.202510:05 | TAP Air Portugal 57 | Lisbon Portela (LPPT) Presidente Juscelino Kubitschek (SBBR) | delayed | Refunds |
05.05.202508:50 | easyJet 1272 | Lisbon Portela (LPPT) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:30 | Azores Airlines 8336 | Lisbon Portela (LPPT) Düsseldorf International Airport (EDDL) | delayed | Refunds |
05.05.202508:30 | TAP Air Portugal 540 | Lisbon Portela (LPPT) Düsseldorf International Airport (EDDL) | delayed | Refunds |
05.05.202508:30 | Air Baltic 5326 | Lisbon Portela (LPPT) Düsseldorf International Airport (EDDL) | delayed | Refunds |
05.05.202508:30 | Azul 7208 | Lisbon Portela (LPPT) Düsseldorf International Airport (EDDL) | delayed | Refunds |
05.05.202507:15 | Icelandair 6406 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202507:15 | EgyptAir 9530 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202507:15 | TAP Air Portugal 640 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202507:15 | Brussels Airlines 6402 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202507:15 | Azores Airlines 8480 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202523:30 | Emirates 4812 | Lisbon Portela (LPPT) Galeao Antonio Carlos Jobim (SBGL) | delayed | Refunds |
04.05.202523:30 | TAP Air Portugal 75 | Lisbon Portela (LPPT) Galeao Antonio Carlos Jobim (SBGL) | delayed | Refunds |
04.05.202523:30 | Azul 7115 | Lisbon Portela (LPPT) Galeao Antonio Carlos Jobim (SBGL) | delayed | Refunds |
04.05.202523:30 | El Al 9090 | Lisbon Portela (LPPT) Galeao Antonio Carlos Jobim (SBGL) | delayed | Refunds |
04.05.202516:20 | TAP Air Portugal 644 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202516:20 | Azores Airlines 8484 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202516:20 | Brussels Airlines 6404 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202516:20 | Ethiopian Airlines 1733 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202512:05 | Brussels Airlines 3816 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202512:05 | TAP Air Portugal 6774 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202512:05 | ANA 5126 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | Finnair 6770 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | Brussels Airlines 6412 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | Ethiopian Airlines 1730 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | Azores Airlines 8482 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | EgyptAir 9542 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | Air Baltic 5351 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | Croatia Airlines 5713 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202511:20 | TAP Air Portugal 642 | Lisbon Portela (LPPT) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202508:30 | Azores Airlines 8336 | Lisbon Portela (LPPT) Düsseldorf International Airport (EDDL) | delayed | Refunds |
04.05.202508:30 | TAP Air Portugal 540 | Lisbon Portela (LPPT) Düsseldorf International Airport (EDDL) | delayed | Refunds |
04.05.202508:30 | Azul 7208 | Lisbon Portela (LPPT) Düsseldorf International Airport (EDDL) | delayed | Refunds |
04.05.202507:00 | easyJet 7645 | Lisbon Portela (LPPT) Euroairport France (LFSB) | delayed | Refunds |
03.05.202511:40 | TAP Air Portugal 1531 | Lisbon Portela (LPPT) Sao Tome Island (FPST) | delayed | Refunds |
03.05.202508:15 | TAP Air Portugal 1859 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
03.05.202508:15 | Azul 7487 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
03.05.202508:15 | Azores Airlines 8273 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
03.05.202506:00 | TAP Air Portugal 6617 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
03.05.202506:00 | Azores Airlines 121 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
01.05.202512:00 | TAP Air Portugal 3927 | Lisbon Portela (LPPT) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
