Hannover Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Flight delays and cancellations are the most common problems encountered by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations under which passengers are entitled to compensation and assistance in the event of flight disruption.

Here, you will find everything you need to know about Regulation EU261 and when you are eligible for compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, passengers departing from or arriving at Hannover Airport on flights operated by EU-based airlines have specific rights when facing significant cancellations or delays. These rights include:

  • Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
  • Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: If an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.

Hannover Airport Flight Delay Compensation

Flyers encountering flight delays at Hannover Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it complies with UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances beyond their control.

Hannover Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Hannover Airport, according to EU 261, flyers may get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nonetheless, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation could still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the length of the delay. You can check this table to figure out the amount of compensation you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t offer compensation for cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.

Which Hannover Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This regulation guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Hannover Airport to anywhereYesYes
Arrivals at Hannover Airport from inside the EUYesNo
Arrivals at Hannover Airport from outside the EUYesNo

How to Claim Compensation from Hannover Airport

Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Hannover Airport, you could be eligible for compensation under EU 261/2004.

To initiate your compensation claim, follow these steps:

  1. Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will strive to obtain your rightful compensation. You only pay us if we win your case.

Recent Flight Delays and Cancellations

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