Francisco Sá Carneiro Airport Flight Delay and Cancellation Compensation

Flight cancellations and delays are the most common problems encountered by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the conditions in which passengers are eligible for compensation and assistance during flight disruption.

In this article, you will discover everything you need to know about Regulation EU261 and when you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, travelers traveling to or from Francisco Sá Carneiro Airport on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:

• Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.

Francisco Sá Carneiro Airport Flight Delay Compensation

Flyers experiencing flight delays at Francisco Sá Carneiro Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances beyond their control.

Francisco Sá Carneiro Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Francisco Sá Carneiro Airport, according to EU 261, passengers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the length of the delay. You can check the following table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t provide compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.

Which Francisco Sá Carneiro Airport Flights are Covered by EU261?

When you’re departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Francisco Sá Carneiro Airport to anywhere	Yes	Yes
Arrivals at Francisco Sá Carneiro Airport from inside the EU	Yes	No
Arrivals at Francisco Sá Carneiro Airport from outside the EU	Yes	No

How to Claim Compensation from Francisco Sá Carneiro Airport

Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Francisco Sá Carneiro Airport, you could be eligible for compensation under EU 261/2004.

To initiate your compensation claim, proceed with these steps:

1. Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
2. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will do our best to secure your compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations