Flight cancellations and delays are the most common issues faced by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the conditions under which passengers are entitled to compensation and assistance in cases of flight disruption.
In this article, you will discover everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU 261, passengers arriving at Dulles International Airport from EU countries or departing from Dulles International Airport to anywhere on flights operated by EU-based airlines have specific rights. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Dulles International Airport Flight Delay Compensation
Travelers encountering flight delays at Dulles International Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for delays resulting from extraordinary circumstances beyond their control.
Dulles International Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Dulles International Airport, according to EU Regulation 261, travelers are eligible to receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation might still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the length of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which Dulles International Airport Flights are Covered by EU261?
Even though Dulles International Airport isn’t within the EU, EU Regulation 261/2004 could still cover some flights. Passengers arriving at Dulles International Airport from EU countries or departing from Dulles International Airport to anywhere on flights operated by EU-based airlines are protected by EU 261.
Thus, despite their geographic location outside the EU, certain flights from Dulles International Airport may be subject to European laws if they are operated by European airlines.
Itinerary | EU Airline | Non-EU Airline |
Departures from Dulles International Airport to anywhere | Yes | No |
Arrivals at Dulles International Airport from inside the EU | Yes | No |
Arrivals at Dulles International Airport from outside the EU | No | No |
How to Claim Compensation from Dulles International Airport
Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Dulles International Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.