Flight cancellations and delays are the most common problems faced by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the conditions when passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Berlin Brandenburg Airport on flights operated by EU-based airlines have specific rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.
Berlin Brandenburg Airport Flight Delay Compensation
Passengers facing flight delays at Berlin Brandenburg Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances beyond their control.
Berlin Brandenburg Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Berlin Brandenburg Airport, according to EU Regulation 261, flyers may receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to this table to figure out the amount of compensation you are entitled to:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Berlin Brandenburg Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Berlin Brandenburg Airport to anywhere | Yes | Yes |
Arrivals at Berlin Brandenburg Airport from inside the EU | Yes | No |
Arrivals at Berlin Brandenburg Airport from outside the EU | Yes | No |
How to Claim Compensation from Berlin Brandenburg Airport
Flight disruptions often occur due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Berlin Brandenburg Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, take the following steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
29.05.202506:20 | Eurowings 8996 | Berlin Brandenburg Airport (SXF) Erbil International (irbil Northwest) (EBL) | delayed | Claim Refund |
28.05.202516:30 | GlobeAir | Berlin Brandenburg Airport (SXF) John Paul II Balice International (KRK) | delayed | Claim Refund |
26.05.202521:50 | Ryanair 132 | Berlin Brandenburg Airport (SXF) El Prat De Llobregat (BCN) | delayed | Claim Refund |
26.05.202521:50 | easyJet 1190 | Berlin Brandenburg Airport (SXF) Euroairport France (MLH) | delayed | Claim Refund |
26.05.202521:50 | easyJet 1190 | Berlin Brandenburg Airport (SXF) Euroairport France (MLH) | delayed | Claim Refund |
26.05.202521:45 | SunExpress 1767 | Berlin Brandenburg Airport (SXF) Gaziantep (GZT) | delayed | Claim Refund |
26.05.202521:15 | SunExpress 663 | Berlin Brandenburg Airport (SXF) Antalya (AYT) | delayed | Claim Refund |
26.05.202520:40 | Air Baltic 5481 | Berlin Brandenburg Airport (SXF) () | delayed | Claim Refund |
26.05.202520:40 | Aegean Airlines 823 | Berlin Brandenburg Airport (SXF) () | delayed | Claim Refund |
26.05.202520:30 | Finnair 8931 | Berlin Brandenburg Airport (SXF) Helsinki-vantaa (HEL) | delayed | Claim Refund |
26.05.202520:30 | Air Baltic 979 | Berlin Brandenburg Airport (SXF) Zurich (ZRH) | delayed | Claim Refund |
26.05.202520:00 | easyJet 5267 | Berlin Brandenburg Airport (SXF) Kastrup (CPH) | delayed | Claim Refund |
26.05.202519:55 | Eurowings 9 | Berlin Brandenburg Airport (SXF) Cologne/bonn (CGN) | delayed | Claim Refund |
26.05.202519:45 | easyJet 7338 | Berlin Brandenburg Airport (SXF) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
26.05.202519:45 | Eurowings 9049 | Berlin Brandenburg Airport (SXF) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
26.05.202519:40 | Pegasus 984 | Berlin Brandenburg Airport (SXF) Sabiha Gokcen (SAW) | delayed | Claim Refund |
26.05.202518:50 | Croatia Airlines 5433 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202518:50 | Lufthansa 1949 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202518:50 | TAP Air Portugal 7611 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202518:45 | KLM 1782 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
26.05.202518:45 | SWISS 971 | Berlin Brandenburg Airport (SXF) Zurich (ZRH) | delayed | Claim Refund |
26.05.202518:45 | China Southern Airlines 7711 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
26.05.202518:45 | Korean Air 6430 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
26.05.202518:45 | Lauda Europe 110 | Berlin Brandenburg Airport (SXF) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
26.05.202518:45 | Air India 7708 | Berlin Brandenburg Airport (SXF) Zurich (ZRH) | delayed | Claim Refund |
26.05.202518:45 | Aeromexico 6223 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
26.05.202518:45 | Xiamen Airlines 9338 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
26.05.202518:40 | Eurowings 8004 | Berlin Brandenburg Airport (SXF) Stuttgart Echterdingen (STR) | delayed | Claim Refund |
26.05.202518:25 | AJet 510 | Berlin Brandenburg Airport (SXF) Esenboga International (ESB) | delayed | Claim Refund |
26.05.202518:05 | TAP Air Portugal 8799 | Berlin Brandenburg Airport (SXF) Helsinki-vantaa (HEL) | delayed | Claim Refund |
26.05.202518:05 | Finnair 1438 | Berlin Brandenburg Airport (SXF) Helsinki-vantaa (HEL) | delayed | Claim Refund |
26.05.202518:00 | Eurowings 8762 | Berlin Brandenburg Airport (SXF) Zurich (ZRH) | delayed | Claim Refund |
26.05.202518:00 | SWISS 4409 | Berlin Brandenburg Airport (SXF) Zurich (ZRH) | delayed | Claim Refund |
26.05.202517:55 | Eurowings 8584 | Berlin Brandenburg Airport (SXF) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
26.05.202517:50 | Aegean Airlines 1593 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202517:50 | Lufthansa 1947 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202517:50 | TAP Air Portugal 7791 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202517:50 | Croatia Airlines 5364 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202517:00 | ExecuJet | Berlin Brandenburg Airport (SXF) Lübeck Blankensee (LBC) | delayed | Claim Refund |
26.05.202516:50 | Lufthansa 4067 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202516:50 | British Airways 8494 | Berlin Brandenburg Airport (SXF) London City Airport (LCY) | delayed | Claim Refund |
26.05.202516:50 | Lufthansa City 1945 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
26.05.202516:20 | Nouvelair Tunisie 233 | Berlin Brandenburg Airport (SXF) Carthage (TUN) | delayed | Claim Refund |
26.05.202516:20 | Nouvelair Tunisie 233 | Berlin Brandenburg Airport (SXF) Carthage (TUN) | delayed | Claim Refund |
26.05.202516:00 | Lauda Europe 107 | Berlin Brandenburg Airport (SXF) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
26.05.202516:00 | empty | Berlin Brandenburg Airport (SXF) Marseille Provence Airport (MRS) | delayed | Claim Refund |
26.05.202515:45 | DRF Luftrettung 257 | Berlin Brandenburg Airport (SXF) Karlsruhe/Baden-Baden (FKB) | delayed | Claim Refund |
25.05.202516:10 | Silesia Air | Berlin Brandenburg Airport (SXF) Poprad/Tatry (TAT) | delayed | Claim Refund |
24.05.202519:30 | Ryanair 206 | Berlin Brandenburg Airport (SXF) Liszt Ferenc International (BUD) | delayed | Claim Refund |
23.05.202516:55 | Condor 2500 | Berlin Brandenburg Airport (SXF) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202514:10 | Wizz Air 3976 | Berlin Brandenburg Airport (SXF) International Airport Chisinau (KIV) | delayed | Claim Refund |
23.05.202506:40 | Eurowings 8672 | Berlin Brandenburg Airport (SXF) Diagoras (RHO) | delayed | Claim Refund |
23.05.202506:30 | easyJet 5087 | Berlin Brandenburg Airport (SXF) Ioannis Kapodistrias (CFU) | delayed | Claim Refund |
23.05.202506:00 | Ryanair 401 | Berlin Brandenburg Airport (SXF) Marco Polo (VCE) | delayed | Claim Refund |
23.05.202505:30 | Sundair 7358 | Berlin Brandenburg Airport (SXF) Bourgas (BOJ) | delayed | Claim Refund |
22.05.202523:00 | Star Air 6227 | Berlin Brandenburg Airport (SXF) Cologne/bonn (CGN) | delayed | Claim Refund |
22.05.202522:00 | easyJet 1190 | Berlin Brandenburg Airport (SXF) Euroairport France (MLH) | delayed | Claim Refund |
22.05.202521:50 | SAS 2680 | Berlin Brandenburg Airport (SXF) Arlanda (ARN) | delayed | Claim Refund |
22.05.202521:25 | Ryanair 144 | Berlin Brandenburg Airport (SXF) Stansted (STN) | delayed | Claim Refund |
22.05.202521:20 | SAS 1680 | Berlin Brandenburg Airport (SXF) Kastrup (CPH) | delayed | Claim Refund |
22.05.202521:15 | Epsilon Aviation 206 | Berlin Brandenburg Airport (SXF) () | delayed | Claim Refund |
22.05.202521:15 | Germany – Air Force 729 | Berlin Brandenburg Airport (SXF) Cologne/bonn (CGN) | delayed | Claim Refund |
22.05.202520:35 | Transavia 4069 | Berlin Brandenburg Airport (SXF) Orly (ORY) | delayed | Claim Refund |
22.05.202519:50 | Air China LTD 6110 | Berlin Brandenburg Airport (SXF) Franz Josef Strauss (MUC) | delayed | Claim Refund |
22.05.202519:10 | Wizz Air 4740 | Berlin Brandenburg Airport (SXF) Alexander The Great Airport (SKP) | delayed | Claim Refund |
22.05.202519:05 | Israir Airlines 252 | Berlin Brandenburg Airport (SXF) Ben Gurion International (TLV) | delayed | Claim Refund |
22.05.202519:05 | LOT – Polish Airlines 390 | Berlin Brandenburg Airport (SXF) Frederic Chopin (WAW) | delayed | Claim Refund |
22.05.202519:05 | TAP Air Portugal 7064 | Berlin Brandenburg Airport (SXF) Frederic Chopin (WAW) | delayed | Claim Refund |
22.05.202518:45 | SWISS 971 | Berlin Brandenburg Airport (SXF) Zurich (ZRH) | delayed | Claim Refund |
22.05.202518:35 | Austrian 234 | Berlin Brandenburg Airport (SXF) Vienna International (VIE) | delayed | Claim Refund |
22.05.202518:35 | Air India 8406 | Berlin Brandenburg Airport (SXF) Vienna International (VIE) | delayed | Claim Refund |
22.05.202518:05 | Finnair 1438 | Berlin Brandenburg Airport (SXF) Helsinki-vantaa (HEL) | delayed | Claim Refund |
22.05.202518:05 | TAP Air Portugal 8799 | Berlin Brandenburg Airport (SXF) Helsinki-vantaa (HEL) | delayed | Claim Refund |
22.05.202517:30 | China Southern Airlines 7787 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202517:30 | Garuda Indonesia 9757 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202517:30 | Korean Air 6428 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202517:30 | Kenya Airways 1824 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202517:30 | Xiamen Airlines 9336 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202517:30 | Aeromexico 6561 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202517:30 | China Eastern Airlines 1638 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202517:30 | KLM 1780 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202513:45 | Eurowings 8988 | Berlin Brandenburg Airport (SXF) Split (SPU) | delayed | Claim Refund |
22.05.202512:55 | Ryanair 1148 | Berlin Brandenburg Airport (SXF) Sofia (SOF) | delayed | Claim Refund |
22.05.202512:30 | Ryanair 208 | Berlin Brandenburg Airport (SXF) Ibiza (IBZ) | delayed | Claim Refund |
22.05.202512:15 | China Southern Airlines 7620 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202512:15 | Delta Air Lines 9462 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202512:15 | Xiamen Airlines 9332 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202512:15 | Saudia 6304 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202512:15 | China Eastern Airlines 1602 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202512:15 | KLM 1776 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202512:15 | Aeromexico 6253 | Berlin Brandenburg Airport (SXF) Schiphol (AMS) | delayed | Claim Refund |
22.05.202511:20 | LOT – Polish Airlines 388 | Berlin Brandenburg Airport (SXF) Frederic Chopin (WAW) | delayed | Claim Refund |
22.05.202511:00 | VistaJet 678 | Berlin Brandenburg Airport (SXF) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
22.05.202511:00 | VistaJet 678 | Berlin Brandenburg Airport (SXF) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
22.05.202510:00 | VistaJet 467 | Berlin Brandenburg Airport (SXF) Farnborough (FAB) | delayed | Claim Refund |
22.05.202509:50 | Ryanair 132 | Berlin Brandenburg Airport (SXF) El Prat De Llobregat (BCN) | delayed | Claim Refund |
22.05.202509:45 | easyJet 5367 | Berlin Brandenburg Airport (SXF) Larnaca (LCA) | delayed | Claim Refund |
22.05.202509:00 | Austrian 224 | Berlin Brandenburg Airport (SXF) Vienna International (VIE) | delayed | Claim Refund |
22.05.202509:00 | empty | Berlin Brandenburg Airport (SXF) Nürnberg (NUE) | delayed | Claim Refund |
22.05.202508:55 | Ryanair 107 | Berlin Brandenburg Airport (SXF) Son Sant Joan Airport (PMI) | delayed | Claim Refund |