Whenever flights get delayed or cancelled, it can be annoying and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in such situations. According to EU261/2004, if your flight is disrupted, the airline has to provide you with compensation and assistance.
Passenger Rights Under EU 261/2004
The EU 261 is the regulation that covers air passengers’ rights. More precisely, this regulation covers diverse cases, including flight cancellations, delays, rebooking, etc., and requires airlines to handle individual cases with care and fairness. If the incident happens because of the airline’s fault, any passenger who underwent certain inconveniences has a right to obtain compensation. Moreover, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 encompasses rules concerning the process of compensation, including assistance to people who suffered from flight problems. In particular, the amount of compensation you can be eligible for is up to 600 euros per person. This sum varies, based on your specific case.
Compensation for Tianjin Airlines Flight Cancellation
First and foremost, travelers should be aware that the airline is required to notify them about the cancellation of their flight. In case the airline notifies you less than fourteen days before your flight date and does not provide any alternative flight, the airline, according to the EU 261, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but reaches his destination later than the scheduled arrival time of the original flight, the passenger could be entitled to compensation. The table below shows the airline’s obligations depending on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Compensation for Tianjin Airlines Flight Delay
When a flight is delayed for 3+ hours, the airline is required to provide compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or another flight to the final destination.
Furthermore, in such situations, the airline also must provide a passenger with beverages, some food, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Right to Care
Right to Care relates to a specific aspect of European Union Regulation 261/2004, which sets out standard rules on compensation and assistance to passengers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261/2004 requires airlines to provide certain assistance and services to passengers affected by significant delays or cancellations. These include:
- Snacks and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
When a passenger receives an alternative flight, it is helpful to understand upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for example, you booked Economy but were upgraded to Business class), you will not have to pay extra for this upgrade.
Regarding downgrading in class (if you had a Business class ticket, but were downgraded to Economy), you are entitled to get reimbursement. Here, it is worth mentioning that the amount of compensation fully depends on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Consider that these rights apply to every flight within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for delayed or cancelled flights. Specifically, we talk about extraordinary circumstances that are outside of the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline potentially could have done something to avoid issues regarding the flight and failed to handle the situation, you may be eligible for compensation.
Which Flights are Covered by EU 261/2004?
EU Regulation 261 covers all flights departing from EU airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Tianjin Airlines isn’t a European airline. Consequently, they are not obliged to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Tianjin Airlines Compensation
Flight delay or cancellation is an unpleasant situation that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight delay or cancellation should know exactly how to seek compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202521:35 | Tianjin Airlines 7860 | Mian Yang (MIG) Tianjin (TSN) | cancelled | Claim Refund |
20.06.202515:40 | Tianjin Airlines 6623 | Hohhot (HET) Ulanhot (HLH) | cancelled | Claim Refund |
20.06.202515:35 | Tianjin Airlines 7916 | Chifeng (CIF) Tianjin (TSN) | delayed | Claim Refund |
20.06.202515:35 | Tianjin Airlines 7812 | Rio Alzucar (RIZ) Tianjin (TSN) | delayed | Claim Refund |
20.06.202515:35 | Tianjin Airlines 6698 | Guangzhou (CAN) Tianjin (TSN) | delayed | Claim Refund |
20.06.202514:00 | Tianjin Airlines 7901 | Tianjin (TSN) Shanghai (XIY) | delayed | Claim Refund |
20.06.202513:30 | Tianjin Airlines 7859 | Tianjin (TSN) Mian Yang (MIG) | cancelled | Claim Refund |
20.06.202513:10 | Tianjin Airlines 7978 | Tokyo (KIX) Tianjin (TSN) | delayed | Claim Refund |
20.06.202513:05 | Tianjin Airlines 7994 | Seoul (ICN) Tianjin (TSN) | delayed | Claim Refund |
20.06.202512:40 | Tianjin Airlines 7890 | Xiamen (XMN) Tianjin (TSN) | delayed | Claim Refund |
20.06.202512:00 | Tianjin Airlines 6585 | Tianjin (TSN) Yanji (YNJ) | delayed | Claim Refund |
20.06.202510:50 | Tianjin Airlines 7820 | Changsha (CSX) Tianjin (TSN) | cancelled | Claim Refund |
20.06.202510:40 | Tianjin Airlines 7858 | Wuhan (WUH) Tianjin (TSN) | delayed | Claim Refund |
20.06.202509:35 | Tianjin Airlines 7577 | Urumqi (URC) Tianjin (TSN) | delayed | Claim Refund |
20.06.202509:25 | Tianjin Airlines 6559 | Shantou (SWA) Tianjin (TSN) | delayed | Claim Refund |
20.06.202501:30 | Tianjin Airlines 7990 | Tokyo (HND) Tianjin (TSN) | delayed | Claim Refund |
19.06.202520:00 | Tianjin Airlines 6698 | Tianjin (TSN) Hailar (HLD) | delayed | Claim Refund |
19.06.202519:00 | Tianjin Airlines 7919 | Tianjin (TSN) Harbin (HRB) | cancelled | Claim Refund |
19.06.202518:40 | Tianjin Airlines 7471 | Korla (KRL) (RQA) | delayed | Claim Refund |
19.06.202517:00 | Tianjin Airlines 7490 | Yinchuan (INC) Hami (HMI) | delayed | Claim Refund |
19.06.202516:15 | Tianjin Airlines 5746 | Hohhot (HET) Xuzhou (XUZ) | delayed | Claim Refund |
19.06.202516:00 | Tianjin Airlines 7438 | Zunyi (ZYI) Haikou (HAK) | cancelled | Claim Refund |
19.06.202514:05 | Tianjin Airlines 7678 | Xiamen (XMN) Zunyi (ZYI) | delayed | Claim Refund |
19.06.202513:30 | Tianjin Airlines 7837 | Tianjin (TSN) Jiujiang (JIU) | cancelled | Claim Refund |
19.06.202513:15 | Tianjin Airlines 7910 | Shenzhen (SZX) Tianjin (TSN) | delayed | Claim Refund |
19.06.202513:10 | Tianjin Airlines 7978 | Tokyo (KIX) Tianjin (TSN) | delayed | Claim Refund |
19.06.202513:10 | Tianjin Airlines 7438 | Zhengzhou (CGO) Zunyi (ZYI) | delayed | Claim Refund |
19.06.202513:05 | Tianjin Airlines 7856 | Kunming (KMG) Tianjin (TSN) | cancelled | Claim Refund |
19.06.202511:55 | Tianjin Airlines 7887 | Tianjin (TSN) Chongqing (TFU) | delayed | Claim Refund |
19.06.202510:40 | Tianjin Airlines 7858 | Wuhan (WUH) Tianjin (TSN) | delayed | Claim Refund |
19.06.202510:25 | Tianjin Airlines 7928 | Taizhou (HYN) Tianjin (TSN) | cancelled | Claim Refund |
19.06.202510:10 | Tianjin Airlines 5745 | Shenzhen (SZX) Xuzhou (XUZ) | delayed | Claim Refund |
19.06.202509:35 | Tianjin Airlines 7577 | Urumqi (URC) Tianjin (TSN) | delayed | Claim Refund |
19.06.202508:20 | Tianjin Airlines 7855 | Tianjin (TSN) Kunming (KMG) | cancelled | Claim Refund |
18.06.202521:35 | Tianjin Airlines 7686 | (WDS) Shanghai (XIY) | cancelled | Claim Refund |
18.06.202519:15 | Tianjin Airlines 7458 | Dalian (DLC) Tianjin (TSN) | delayed | Claim Refund |
18.06.202518:50 | Tianjin Airlines 6439 | Dalian (DLC) Qingdao (TAO) | delayed | Claim Refund |
18.06.202518:40 | Tianjin Airlines 7471 | Korla (KRL) (RQA) | delayed | Claim Refund |
18.06.202517:10 | Tianjin Airlines 7686 | Shantou (SWA) (WDS) | cancelled | Claim Refund |
18.06.202517:00 | Tianjin Airlines 7490 | Yinchuan (INC) Hami (HMI) | delayed | Claim Refund |
18.06.202516:55 | Tianjin Airlines 7435 | Chongqing (CKG) Tangshan (TVS) | delayed | Claim Refund |
18.06.202514:00 | Tianjin Airlines 7901 | Tianjin (TSN) Shanghai (XIY) | delayed | Claim Refund |
18.06.202513:45 | Tianjin Airlines 7685 | (WDS) Shantou (SWA) | cancelled | Claim Refund |
18.06.202513:30 | Tianjin Airlines 7859 | Tianjin (TSN) Mian Yang (MIG) | cancelled | Claim Refund |
18.06.202513:20 | Tianjin Airlines 7752 | Xining (XNN) Tianjin (TSN) | delayed | Claim Refund |
18.06.202513:10 | Tianjin Airlines 7978 | Tokyo (KIX) Tianjin (TSN) | delayed | Claim Refund |
18.06.202513:05 | Tianjin Airlines 7856 | Kunming (KMG) Tianjin (TSN) | delayed | Claim Refund |
18.06.202513:05 | Tianjin Airlines 7994 | Seoul (ICN) Tianjin (TSN) | delayed | Claim Refund |
18.06.202511:55 | Tianjin Airlines 7887 | Tianjin (TSN) Chongqing (TFU) | delayed | Claim Refund |
18.06.202511:50 | Tianjin Airlines 7685 | Shanghai (XIY) (WDS) | cancelled | Claim Refund |
18.06.202511:35 | Tianjin Airlines 7820 | Changsha (CSX) Tianjin (TSN) | cancelled | Claim Refund |
18.06.202511:00 | Tianjin Airlines 7924 | Changchun (CGQ) Tianjin (TSN) | delayed | Claim Refund |
18.06.202510:40 | Tianjin Airlines 7858 | Wuhan (WUH) Tianjin (TSN) | cancelled | Claim Refund |
18.06.202509:55 | Tianjin Airlines 7688 | Haikou (HAK) Long Point (YLX) | delayed | Claim Refund |
18.06.202509:25 | Tianjin Airlines 6559 | Shantou (SWA) Tianjin (TSN) | delayed | Claim Refund |
18.06.202508:25 | Tianjin Airlines 6585 | Chongqing (CKG) Tianjin (TSN) | delayed | Claim Refund |
18.06.202507:10 | Tianjin Airlines 6559 | Haikou (HAK) Shantou (SWA) | delayed | Claim Refund |
18.06.202501:30 | Tianjin Airlines 7990 | Tokyo (HND) Tianjin (TSN) | delayed | Claim Refund |
17.06.202522:55 | Tianjin Airlines 7838 | Jiujiang (JIU) Tianjin (TSN) | cancelled | Claim Refund |
17.06.202521:50 | Tianjin Airlines 7472 | Korla (KRL) Urumqi (URC) | delayed | Claim Refund |
17.06.202519:35 | Tianjin Airlines 7926 | Guangzhou (CAN) Tianjin (TSN) | delayed | Claim Refund |
17.06.202517:00 | Tianjin Airlines 7471 | Urumqi (URC) Korla (KRL) | delayed | Claim Refund |
17.06.202516:55 | Tianjin Airlines 7791 | Tianjin (TSN) Hangzhou (HGH) | delayed | Claim Refund |
17.06.202516:05 | Tianjin Airlines 7826 | Yangzhou (YTY) Tianjin (TSN) | delayed | Claim Refund |
17.06.202515:35 | Tianjin Airlines 7916 | Chifeng (CIF) Tianjin (TSN) | delayed | Claim Refund |
17.06.202515:35 | Tianjin Airlines 6698 | Guangzhou (CAN) Tianjin (TSN) | delayed | Claim Refund |
17.06.202514:05 | Tianjin Airlines 7678 | Xiamen (XMN) Zunyi (ZYI) | delayed | Claim Refund |
17.06.202513:35 | Tianjin Airlines 7698 | Hami (HMI) Shanghai (XIY) | delayed | Claim Refund |
17.06.202513:30 | Tianjin Airlines 7837 | Tianjin (TSN) Jiujiang (JIU) | cancelled | Claim Refund |
17.06.202513:20 | Tianjin Airlines 7752 | Xining (XNN) Tianjin (TSN) | delayed | Claim Refund |
17.06.202513:15 | Tianjin Airlines 6560 | Tianjin (TSN) Shantou (SWA) | delayed | Claim Refund |
17.06.202513:10 | Tianjin Airlines 7890 | Xiamen (XMN) Tianjin (TSN) | delayed | Claim Refund |
17.06.202513:05 | Tianjin Airlines 7856 | Kunming (KMG) Tianjin (TSN) | delayed | Claim Refund |
17.06.202510:55 | Tianjin Airlines 7739 | (WDS) Tianjin (TSN) | delayed | Claim Refund |
17.06.202510:40 | Tianjin Airlines 7858 | Wuhan (WUH) Tianjin (TSN) | delayed | Claim Refund |
17.06.202510:25 | Tianjin Airlines 7928 | Taizhou (HYN) Tianjin (TSN) | cancelled | Claim Refund |
17.06.202509:00 | Tianjin Airlines 7529 | Urumqi (URC) (WDS) | delayed | Claim Refund |
17.06.202507:45 | Tianjin Airlines 7739 | Huizhou (HUZ) (WDS) | delayed | Claim Refund |
16.06.202521:05 | Tianjin Airlines 5756 | Hohhot (HET) Shenzhen (SZX) | cancelled | Claim Refund |
16.06.202520:15 | Tianjin Airlines 7631 | Shanghai (XIY) Tangshan (TVS) | delayed | Claim Refund |
16.06.202515:35 | Tianjin Airlines 6518 | Hefei (Luogang Airport) (HFE) Yulin (UYN) | delayed | Claim Refund |
16.06.202508:35 | Tianjin Airlines 6417 | Dalian (DLC) Tangshan (TVS) | delayed | Claim Refund |
15.06.202521:15 | Tianjin Airlines 7686 | (WDS) Shanghai (XIY) | cancelled | Claim Refund |
15.06.202518:30 | Tianjin Airlines 6556 | Hangzhou (HGH) Meixian (MXZ) | delayed | Claim Refund |
15.06.202517:10 | Tianjin Airlines 7686 | Shantou (SWA) (WDS) | cancelled | Claim Refund |
15.06.202513:45 | Tianjin Airlines 7685 | (WDS) Shantou (SWA) | cancelled | Claim Refund |
15.06.202511:50 | Tianjin Airlines 7685 | Shanghai (XIY) (WDS) | cancelled | Claim Refund |
15.06.202511:10 | Tianjin Airlines 6471 | Yichang (YIH) Xuzhou (XUZ) | delayed | Claim Refund |
14.06.202522:00 | Tianjin Airlines 7702 | Xuzhou (XUZ) Huizhou (HUZ) | cancelled | Claim Refund |
14.06.202521:05 | Tianjin Airlines 6525 | Haikou (HAK) Zhanjiang (ZHA) | cancelled | Claim Refund |
14.06.202516:15 | Tianjin Airlines 5746 | Hohhot (HET) Xuzhou (XUZ) | delayed | Claim Refund |
14.06.202514:00 | Tianjin Airlines 7740 | Tianjin (TSN) (WDS) | delayed | Claim Refund |
14.06.202509:00 | Tianjin Airlines 7529 | Urumqi (URC) (WDS) | delayed | Claim Refund |
14.06.202507:45 | Tianjin Airlines 7739 | Huizhou (HUZ) (WDS) | delayed | Claim Refund |
14.06.202507:45 | Tianjin Airlines 7857 | Tianjin (TSN) Wuhan (WUH) | cancelled | Claim Refund |
13.06.202520:35 | Tianjin Airlines 7661 | Shanghai (XIY) Dayong (DYG) | delayed | Claim Refund |
13.06.202520:15 | Tianjin Airlines 7631 | Shanghai (XIY) Tangshan (TVS) | delayed | Claim Refund |
13.06.202519:50 | Tianjin Airlines 7490 | Hami (HMI) Urumqi (URC) | delayed | Claim Refund |
13.06.202519:50 | Tianjin Airlines 7891 | Tianjin (TSN) Haikou (HAK) | cancelled | Claim Refund |
13.06.202518:30 | Tianjin Airlines 6556 | Hangzhou (HGH) Meixian (MXZ) | cancelled | Claim Refund |
