Whenever flights get cancelled or delayed, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in these situations. According to EU261/2004, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance. This article will focus on UPS Airlines flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the regulation that deals with air passengers’ rights. In particular, this legislation covers diverse cases, such as flight cancellations, delays, rebooking, etc., and requires airlines to handle individual cases with fairness and care. If the situation occurs due to the airline’s fault, any passenger who underwent certain inconveniences is entitled to get compensation. In addition, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 contains regulations concerning the process of compensation, including assistance to travelers who suffered from flight problems. Specifically, the amount of compensation you can potentially get is up to 600 euros per person. This sum ranges, based on your specific case.
UPS Airlines Flight Cancellation Compensation
First and foremost, travelers should be aware that the airline must inform them about the cancellation of their flight. In case the airline informs you under fourteen days before your scheduled departure and does not provide any alternative flight, the airline, according to the EU 261 regulation, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is offered an alternative flight but reaches his destination later than the original flight was supposed to, the passenger could be eligible for compensation. The table below shows the airline’s obligations according to the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
UPS Airlines Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is required to provide compensation. If the flight is delayed for five or more hours, the passenger can expect a ticket refund or an alternative flight to the final destination.
Furthermore, in such situations, the airline is also required to provide a passenger with beverages, some food, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care pertains to a specific aspect of EU Regulation 261/2004, which establishes common rules on assistance and compensation for travelers in cases of flight cancellations, long delays, or denied boarding.
The “Right to Care” under EU261/2004 obliges airlines to provide certain services and assistance to passengers facing significant delays or cancellations. These include:
- Snacks and beverages appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
In situations where a passenger receives an alternative flight, it is good to know about upgrading and downgrading the flight’s class.
In cases, when the airline provides you with a higher class (for example, you booked Economy but were upgraded to Business class), you won’t have to pay additional fees for this upgrade.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you can receive reimbursement. Here, you should be aware that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Keep in mind that these rights cover all flights within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers won’t get compensation for delayed or cancelled flights. Specifically, we refer to extraordinary circumstances that are not within the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline might have been able to do something to avoid problems with the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 applies to all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, UPS Airlines isn’t a European airline. Therefore, they don’t have to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim UPS Airlines Compensation
Flight delay or cancellation can be a frustrating experience that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight delay or cancellation should be aware of the process to claim compensation. To apply for compensation, follow these steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202611:10 | UPS Airlines 2068 | (ONT) (BDL) | Delayed | Claim Refund |
07.01.202608:00 | UPS Airlines 4 | (CDG) (HKG) | Delayed | Claim Refund |
07.01.202606:20 | UPS Airlines 2873 | (ABQ) (SDF) | Delayed | Claim Refund |
07.01.202606:20 | UPS Airlines 1052 | (MHT) (BGR) | Delayed | Claim Refund |
07.01.202606:10 | UPS Airlines 242 | (BCN) (VLC) | Delayed | Claim Refund |
07.01.202606:06 | UPS Airlines 1270 | (GSO) (ROA) | Delayed | Claim Refund |
07.01.202606:00 | UPS Airlines 2989 | (BFI) (SDF) | Delayed | Claim Refund |
07.01.202604:50 | UPS Airlines 618 | (SDF) (RFD) | Delayed | Claim Refund |
07.01.202604:50 | UPS Airlines 798 | (SDF) (ELP) | Delayed | Claim Refund |
07.01.202604:48 | UPS Airlines 1392 | (SDF) (JAN) | Delayed | Claim Refund |
07.01.202604:45 | UPS Airlines 734 | (SDF) (OKC) | Delayed | Claim Refund |
07.01.202604:40 | UPS Airlines 652 | (SDF) (SGF) | Delayed | Claim Refund |
07.01.202604:38 | UPS Airlines 108 | (SDF) (NRT) | Delayed | Claim Refund |
07.01.202604:37 | UPS Airlines 213 | (SDF) (CGN) | Delayed | Claim Refund |
07.01.202604:35 | UPS Airlines 742 | (SDF) (TUL) | Delayed | Claim Refund |
07.01.202604:34 | UPS Airlines 1468 | (SDF) (FWA) | Delayed | Claim Refund |
07.01.202604:32 | UPS Airlines 320 | (SDF) (NLU) | Delayed | Claim Refund |
07.01.202604:32 | UPS Airlines 1376 | (SDF) (TYS) | Delayed | Claim Refund |
07.01.202604:29 | UPS Airlines 560 | (SDF) (MSP) | Delayed | Claim Refund |
07.01.202604:29 | UPS Airlines 620 | (SDF) (PIA) | Delayed | Claim Refund |
07.01.202604:27 | UPS Airlines 219 | (SDF) (PHL) | Delayed | Claim Refund |
07.01.202604:26 | UPS Airlines 668 | (SDF) (MCI) | Delayed | Claim Refund |
07.01.202604:26 | UPS Airlines 636 | (SDF) (STL) | Delayed | Claim Refund |
07.01.202604:25 | UPS Airlines 606 | (SDF) (ORD) | Delayed | Claim Refund |
07.01.202604:24 | UPS Airlines 1322 | (SDF) (JAX) | Delayed | Claim Refund |
07.01.202604:23 | UPS Airlines 1286 | (SDF) (CLT) | Delayed | Claim Refund |
07.01.202604:23 | UPS Airlines 684 | (SDF) (OMA) | Delayed | Claim Refund |
07.01.202604:23 | UPS Airlines 76 | (SDF) (DWC) | Delayed | Claim Refund |
07.01.202604:21 | UPS Airlines 712 | (SDF) (LIT) | Delayed | Claim Refund |
07.01.202604:17 | UPS Airlines 340 | (SDF) (SJU) | Delayed | Claim Refund |
07.01.202604:14 | UPS Airlines 312 | (SDF) (SAT) | Delayed | Claim Refund |
07.01.202604:12 | UPS Airlines 1270 | (SDF) (GSO) | Delayed | Claim Refund |
07.01.202604:12 | UPS Airlines 1172 | (SDF) (MDT) | Delayed | Claim Refund |
07.01.202604:12 | UPS Airlines 492 | (SDF) (FSD) | Delayed | Claim Refund |
07.01.202604:06 | UPS Airlines 1084 | (SDF) (EWR) | Delayed | Claim Refund |
07.01.202604:06 | UPS Airlines 1088 | (SDF) (SWF) | Delayed | Claim Refund |
07.01.202604:04 | UPS Airlines 1214 | (SDF) (BWI) | Delayed | Claim Refund |
07.01.202604:03 | UPS Airlines 1276 | (SDF) (RDU) | Delayed | Claim Refund |
07.01.202604:02 | UPS Airlines 1152 | (SDF) (PIT) | Delayed | Claim Refund |
07.01.202604:01 | UPS Airlines 1478 | (SDF) (LAN) | Delayed | Claim Refund |
07.01.202604:00 | UPS Airlines 1304 | (SDF) (ATL) | Delayed | Claim Refund |
07.01.202603:59 | UPS Airlines 1142 | (SDF) (BUF) | Delayed | Claim Refund |
07.01.202603:58 | UPS Airlines 1326 | (SDF) (MCO) | Delayed | Claim Refund |
07.01.202603:57 | UPS Airlines 1232 | (SDF) (RIC) | Delayed | Claim Refund |
07.01.202603:56 | UPS Airlines 1334 | (SDF) (PBI) | Delayed | Claim Refund |
07.01.202603:55 | UPS Airlines 1292 | (SDF) (CAE) | Delayed | Claim Refund |
07.01.202603:54 | UPS Airlines 1014 | (SDF) (BOS) | Delayed | Claim Refund |
07.01.202603:52 | UPS Airlines 474 | (SDF) (YMX) | Delayed | Claim Refund |
07.01.202603:51 | UPS Airlines 1066 | (SDF) (BDL) | Delayed | Claim Refund |
07.01.202603:49 | UPS Airlines 1128 | (SDF) (PVD) | Delayed | Claim Refund |
07.01.202603:49 | UPS Airlines 104 | (SDF) (ANC) | Delayed | Claim Refund |
07.01.202603:49 | UPS Airlines 1112 | (SDF) (JFK) | Delayed | Claim Refund |
07.01.202603:45 | UPS Airlines 896 | (SDF) (RNO) | Delayed | Claim Refund |
07.01.202603:45 | UPS Airlines 1346 | (SDF) (FLL) | Delayed | Claim Refund |
07.01.202603:44 | UPS Airlines 892 | (SDF) (LAS) | Delayed | Claim Refund |
07.01.202603:39 | UPS Airlines 64 | (SDF) (ANC) | Delayed | Claim Refund |
07.01.202603:35 | UPS Airlines 32 | (SDF) (HNL) | Delayed | Claim Refund |
07.01.202603:35 | UPS Airlines 872 | (SDF) (ABQ) | Delayed | Claim Refund |
07.01.202603:35 | UPS Airlines 904 | (SDF) (LAX) | Delayed | Claim Refund |
07.01.202603:33 | UPS Airlines 938 | (SDF) (FAT) | Delayed | Claim Refund |
07.01.202603:33 | UPS Airlines 592 | (SDF) (BIL) | Delayed | Claim Refund |
07.01.202603:31 | UPS Airlines 918 | (SDF) (ONT) | Delayed | Claim Refund |
07.01.202603:30 | UPS Airlines 62 | (SDF) (ANC) | Delayed | Claim Refund |
07.01.202603:30 | UPS Airlines 922 | (SDF) (SAN) | Delayed | Claim Refund |
07.01.202603:29 | UPS Airlines 1190 | (SDF) (PHL) | Delayed | Claim Refund |
07.01.202603:29 | UPS Airlines 956 | (SDF) (MHR) | Delayed | Claim Refund |
07.01.202603:28 | UPS Airlines 974 | (SDF) (PDX) | Delayed | Claim Refund |
07.01.202603:26 | UPS Airlines 858 | (SDF) (PHX) | Delayed | Claim Refund |
07.01.202603:23 | UPS Airlines 946 | (SDF) (OAK) | Delayed | Claim Refund |
07.01.202603:23 | UPS Airlines 982 | (SDF) (BFI) | Delayed | Claim Refund |
07.01.202603:20 | UPS Airlines 994 | (SDF) (GEG) | Delayed | Claim Refund |
07.01.202603:20 | UPS Airlines 844 | (SDF) (SLC) | Delayed | Claim Refund |
07.01.202603:17 | UPS Airlines 838 | (SDF) (BOI) | Delayed | Claim Refund |
07.01.202603:16 | UPS Airlines 223 | (SDF) (CGN) | Delayed | Claim Refund |
07.01.202602:40 | UPS Airlines 916 | (SDF) (ONT) | Delayed | Claim Refund |
07.01.202602:31 | UPS Airlines 988 | (RFD) (BFI) | Delayed | Claim Refund |
07.01.202602:30 | UPS Airlines 888 | (ONT) (ABQ) | Delayed | Claim Refund |
07.01.202602:20 | UPS Airlines 1380 | (SDF) (MEM) | Delayed | Claim Refund |
07.01.202601:50 | UPS Airlines 984 | (ONT) (BFI) | Delayed | Claim Refund |
07.01.202601:44 | UPS Airlines 846 | (SDF) (SLC) | Delayed | Claim Refund |
06.01.202621:27 | UPS Airlines 68 | (HNL) (SGN) | Delayed | Claim Refund |
06.01.202621:13 | UPS Airlines 5967 | (HNL) (ONT) | Delayed | Claim Refund |
06.01.202620:20 | UPS Airlines 63 | (HKG) (ANC) | Delayed | Claim Refund |
06.01.202620:10 | UPS Airlines 59 | (HKG) (ANC) | Delayed | Claim Refund |
06.01.202619:15 | UPS Airlines 224 | (CGN) (SDF) | Delayed | Claim Refund |
06.01.202614:56 | UPS Airlines 2320 | (SDF) (JAX) | Delayed | Claim Refund |
06.01.202614:44 | UPS Airlines 5938 | (DFW) (LAX) | Delayed | Claim Refund |
06.01.202610:10 | UPS Airlines 4 | (CDG) (HKG) | Delayed | Claim Refund |
06.01.202608:00 | UPS Airlines 2133 | (SYR) (SDF) | Delayed | Claim Refund |
06.01.202608:00 | UPS Airlines 5125 | (JFK) (SDF) | Delayed | Claim Refund |
06.01.202608:00 | UPS Airlines 2013 | (BOS) (SDF) | Delayed | Claim Refund |
06.01.202607:45 | UPS Airlines 2215 | (BWI) (SDF) | Delayed | Claim Refund |
06.01.202607:45 | UPS Airlines 2115 | (JFK) (SDF) | Delayed | Claim Refund |
06.01.202607:45 | UPS Airlines 5151 | (PIT) (SDF) | Delayed | Claim Refund |
06.01.202607:40 | UPS Airlines 5303 | (ATL) (SDF) | Delayed | Claim Refund |
06.01.202607:30 | UPS Airlines 5233 | (RIC) (SDF) | Delayed | Claim Refund |
06.01.202607:15 | UPS Airlines 2259 | (SWF) (SDF) | Delayed | Claim Refund |
06.01.202606:30 | UPS Airlines 2861 | (PHX) (SDF) | Delayed | Claim Refund |
06.01.202606:20 | UPS Airlines 2873 | (ABQ) (SDF) | Delayed | Claim Refund |
06.01.202606:00 | UPS Airlines 2903 | (LAX) (SDF) | Delayed | Claim Refund |
