Handling flight issues can be very annoying. However, the bright side is that the European Union has regulations to assist travelers when things get messed up. If you’re taking a plane in the EU, it’s wise to be aware of these protections. They can be useful if your flight goes off course.
Knowing what you’re entitled to can make handling travel complications a lot simpler. While it won’t speed up your journey, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Remember to inquire with airline staff about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
TAROM Flight Delay Compensation
Delays with flights from TAROM can be very frustrating. However there’s a silver lining: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could get up to €600 per person. What matters is when you arrive, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A short flight won’t yield as much as a longer flight, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
TAROM Flight Cancellation Compensation
Europe has laws to protect you if your flight is cancelled. Here’s the important information:
If your flight is cancelled less than two weeks before your planned travel date, you may be entitled to compensation up to €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.
The amount you could receive depends on a couple of points:
- The distance of your flight
- How late you arrive
Therefore, even if the new flight doesn’t get there on time, you may still receive some compensation.
Check out the table below to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from TAROM
It’s crucial to be aware of how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will strive to get you your compensation. You only pay us if we win your case.
Keep in mind that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational issues or mechanical problems, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you are entitled to compensation.
Which TAROM Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They cover all flights departing from an airport within an EU country and every flight landing at a European Union member state airport provided the airline is based in the EU.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline within, to, or from Europe, you most likely have these rights. It’s helpful to understand these regulations – they’re there to help you if problems occur with your flight. They ensure you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
TAROM isn’t necessarily at fault when flights are delayed or cancelled. At times, events occur that the airline has no control over, like extreme weather or unexpected problems.
For example, if there’s an abrupt major weather event, an airport emergency, or air traffic controllers go on strike, TAROM isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
30.03.202511:40 | TAROM 362 | Amsterdam (AMS) Bucharest (OTP) | delayed | Refunds |
30.03.202508:35 | TAROM 361 | Bucharest (OTP) Amsterdam (AMS) | delayed | Refunds |
30.03.202506:00 | TAROM 9311 | Gothenburg (GOT) Amsterdam (AMS) | delayed | Refunds |
30.03.202505:00 | TAROM 9313 | Lisbon (LIS) Amsterdam (AMS) | delayed | Refunds |
28.03.202522:05 | TAROM 209 | Bucharest (OTP) Chisinau (RMO) | delayed | Refunds |
26.03.202513:50 | TAROM 637 | Bucharest (OTP) Satu Mare (SUJ) | delayed | Refunds |
25.03.202506:25 | TAROM 9706 | Reggio Calabria (REG) Rome (FCO) | cancelled | Refunds |
25.03.202506:25 | TAROM 9634 | Bologna (BLQ) Rome (FCO) | delayed | Refunds |
22.03.202518:20 | TAROM 9224 | Belgrade (BEG) Podgorica (TGD) | delayed | Refunds |
22.03.202515:10 | TAROM 9423 | Madrid (MAD) Alicante (ALC) | delayed | Refunds |
22.03.202515:10 | TAROM 9417 | Madrid (MAD) La Coruna (LCG) | delayed | Refunds |
14.03.202515:15 | TAROM 9427 | Madrid (MAD) Manises (VLC) | delayed | Refunds |
14.03.202515:10 | TAROM 9417 | Madrid (MAD) La Coruna (LCG) | delayed | Refunds |
14.03.202515:00 | TAROM 9455 | Madrid (MAD) Porto (OPO) | delayed | Refunds |
14.03.202515:00 | TAROM 9449 | Madrid (MAD) Canary (TFN) | delayed | Refunds |
14.03.202515:00 | TAROM 9419 | Madrid (MAD) Malaga (AGP) | delayed | Refunds |
14.03.202514:55 | TAROM 9445 | Madrid (MAD) Lisbon (LIS) | delayed | Refunds |
14.03.202514:45 | TAROM 9421 | Madrid (MAD) Vigo (VGO) | delayed | Refunds |
14.03.202514:45 | TAROM 9415 | Madrid (MAD) Arrecife (ACE) | delayed | Refunds |
14.03.202508:20 | TAROM 415 | Bucharest (OTP) Madrid (MAD) | delayed | Refunds |
09.03.202520:50 | TAROM 9607 | Miami (MIA) Rome (FCO) | delayed | Refunds |
09.03.202515:25 | TAROM 9432 | Madrid (MAD) Miami (MIA) | delayed | Refunds |