Handling flight disruptions can be quite upsetting. However, the bright side is that the European Union has laws to support travelers when things get messed up. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can come in handy if your flight is disrupted.
These protections are known as air passenger rights, which are legal entitlements under EU regulation that safeguard travelers in cases of flight delays, cancellations, and overbookings.
Knowing what you’re entitled to can make handling travel issues much easier. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks;
- A hotel room if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund;
- An alternative flight;
- Compensation to make up for the trouble.
Remember to ask airline representatives about these entitlements if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
ASL Airlines Flight Delay Compensation
Delays with flights from ASL Airlines can be really annoying. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A short flight won’t yield as much as a long one, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Check out the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for ASL Airlines delay compensation, simply enter your flight details into the our claim checker to verify your rights.
ASL Airlines Flight Cancellation Compensation
The EU has regulations to protect you if your flight is cancelled. Here’s what you should know:
If your flight is cancelled less than two weeks before your planned travel date, you could be eligible for compensation as much as €600. But keep in mind – the airline can avoid paying if they rebook you on a different flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still get compensation. The key factor is when you reach your final destination.
Your potential compensation depends on a couple of points:
- The length of your flight
- The delay in your arrival
So, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Check out the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from ASL Airlines
It’s crucial to understand how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will do our best to get you your compensation. You are only charged if we win your case.
Remember that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational reasons or technical issues, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you have a right to compensation.
Which ASL Airlines Flights are Covered by EU261?
The European Union’s laws for protecting air passengers have a wide-ranging scope. They cover any flight taking off from an airport within an EU country and to all flights arriving at an airport within an EU country when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s important to be aware of these regulations – they’re there to help you if something goes wrong with your flight. They guarantee you’re not abandoned when your trip arrangements go awry.
When You Are Not Entitled to Compensation
ASL Airlines is not always at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like severe weather conditions or unforeseen issues.
For instance, if there’s unexpected severe weather, an urgent situation at the airport, or a strike by air traffic controllers, ASL Airlines isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these events take place, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties come up. However, ASL Airlines must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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