Dealing with flight disruptions can be really frustrating. However, the bright side is that the European Union has regulations to help travelers when things go wrong. If you’re taking a plane in the EU, it’s wise to be aware of these protections. They can be useful if your flight goes off course.
Being aware of your options can make handling travel complications a lot simpler. While it won’t make your flight go any faster, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Don’t forget to ask airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Stobart Air Flight Delay Compensation
Travel setbacks from Stobart Air can be really annoying. However there’s some good news: if you’re delayed for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you land, not when you leave. So keep an eye on your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A short flight won’t get you as much money as a longer flight, even if they’re both delayed equally.
Curious about exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Stobart Air Flight Cancellation Compensation
Europe has regulations to help you in case of flight cancellation. Here’s what you should know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they rebook you on a different flight that aligns closely with your original schedule.
The airline can avoid paying you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.
How much money you might get is determined by a couple of points:
- The length of your flight
- The time difference between the scheduled and actual arrival
So, even if you arrive later than planned, you might still get some compensation.
Refer to the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Stobart Air
It’s important to understand the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed because of operational issues or technical issues, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you qualify for compensation.
Which Stobart Air Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover all flights departing from an airport within an EU country and any flight coming into an airport in an EU member state provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, within, or from Europe, you likely have these rights. It’s good to know about these laws – they’re there to support you if issues arise with your flight. They guarantee you’re not stranded when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Stobart Air isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, events occur that the airline is powerless against, like really bad weather or unexpected problems.
For example, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, Stobart Air cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
01.06.202511:45 | RED Air 301 | Santo Domingo (SDQ) Curacao (CUR) | delayed | Claim Refund |
25.05.202511:45 | RED Air 301 | Santo Domingo (SDQ) Curacao (CUR) | delayed | Claim Refund |
04.05.202509:20 | RED Air 300 | Curacao (CUR) Santo Domingo (SDQ) | delayed | Claim Refund |
30.04.202511:45 | RED Air 301 | Santo Domingo (SDQ) Curacao (CUR) | delayed | Claim Refund |
