Norwegian Air Flight Delay and Cancellation Compensation

Coping with flight problems can be quite upsetting. However, the positive thing is that the European Union has laws to assist travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to be aware of these regulations. They can come in handy if your flight goes off course.

Being aware of your options can make dealing with travel problems much easier. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.

Passenger Rights under EU Regulation 261/2004

When you’re flying in the European Union, rest assured that there’s aid available in the case of a flight disruption. EU laws guarantee airlines take care of their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

• Refreshments and snacks
• Accommodation if you’re stuck overnight
• Transportation to and from the hotel
• Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:

• A refund
• An alternative flight
• Compensation to make up for the inconvenience

Don’t forget to ask airline workers about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.

Norwegian Air Flight Delay Compensation

Delays with flights from Norwegian Air can be very frustrating. However there’s a silver lining: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you arrive, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.

The amount you receive depends on your flight distance. A short flight won’t get you as much money as a long one, even if they’re both delayed for the same duration.

Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Norwegian Air Flight Cancellation Compensation

The EU has laws to assist you in case of flight cancellation. Here’s the important information:

If your flight gets cancelled less than two weeks before your planned travel date, you could be eligible for compensation up to €600. But keep in mind – the airline can avoid paying if they can get you on another flight that aligns closely with your original schedule.

The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board another flight from the airline, you’re still eligible for compensation. The key factor is your arrival time at your destination.

The amount you could receive is determined by two factors:

1. The distance of your flight
2. The time difference between the scheduled and actual arrival

So, even if the new flight doesn’t get there on time, you might still get some compensation.

Refer to the table below to see more details:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.

How to Claim Compensation from Norwegian Air

It’s important to be aware of how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:

• Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
• Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will make every effort to obtain your rightful compensation. You are only charged if we win your case.

Don’t forget that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you are entitled to compensation.

Which Norwegian Air Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are comprehensive in scope. They apply to every flight leaving an airport in an EU member state and every flight landing at a European Union member state airport if the flight is operated by an EU airline.

Itinerary	Covered by EU 261
Flights departing EU airports	✅ Covered
Flights arriving at EU airports	✅ Covered

These regulations also apply to airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, from, or within Europe, you most likely have these rights. It’s important to understand these laws – they exist to help you if issues arise with your flight. They ensure you’re not left on your own when your trip arrangements go awry.

When You Are Not Entitled to Compensation

Norwegian Air is not always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline can’t control, like severe weather conditions or unforeseen issues.

For example, if there’s unexpected severe weather, an urgent situation at the airport, or air traffic controllers go on strike, Norwegian Air cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.

When these things happen, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.

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