Coping with flight disruptions can be really frustrating. However, the bright side is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s a good idea to understand these protections. They can be useful if your flight goes off course.
Being aware of your options can make handling travel issues less stressful. While it won’t speed up your journey, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight encounters issues in the EU, you’ll get help. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to ask airline staff about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Nordica Flight Delay Compensation
Flight delays from Nordica can be really annoying. However there’s some good news: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you arrive, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed for the same duration.
Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Nordica Flight Cancellation Compensation
Europe has regulations to assist you in case of flight cancellation. Here’s what you should know:
If your flight is cancelled within two weeks of you’re supposed to leave, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
How much money you might get depends on two things:
- The length of your flight
- The time difference between the scheduled and actual arrival
As a result, even if the alternative flight is delayed, you could still be eligible for compensation.
Look at the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Nordica
It’s important to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:
- Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed because of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Nordica Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They apply to all flights departing from an airport in an EU member state and every flight landing at an airport in an EU member state if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline within, to, or from Europe, you likely have these rights. It’s helpful to understand these laws – they’re in place to support you if problems occur with your flight. They guarantee you’re not abandoned when your travel plans go awry.
When You Are Not Entitled to Compensation
Nordica is not always responsible when flights are delayed or cancelled. At times, events occur that the airline has no control over, like extreme weather or unforeseen issues.
For example, if there’s a sudden storm, an urgent situation at the airport, or air traffic controllers go on strike, Nordica isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues arise.