Neos Flight Delay and Cancellation Compensation

Coping with flight issues can be really frustrating. However, the bright side is that the European Union has regulations to help travelers when things go wrong. If you’re taking a plane in the EU, it’s smart to know about these protections. They can come in handy if your flight goes off course.

Being aware of your options can make dealing with travel issues a lot simpler. While it won’t speed up your journey, it can help you feel less stressed when things don’t go as planned.

Passenger Rights under EU Regulation 261/2004

When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws guarantee airlines take care of their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

• Meals and beverages
• A hotel room if you’re stuck overnight
• Transportation to and from the hotel
• Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:

• A refund
• An alternative flight
• Compensation to make up for the trouble

Remember to ask airline representatives about these entitlements if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.

Neos Flight Delay Compensation

Flight delays from Neos can be really annoying. However there’s a bright side: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you land, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.

How much you get depends on the length of your journey. A short flight won’t get you as much money as a longer flight, even if they’re both delayed equally.

Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Neos Flight Cancellation Compensation

The EU has laws to protect you in case of flight cancellation. Here’s what you need to know:

If your flight is cancelled less than two weeks before your scheduled departure, you could be eligible for compensation as much as €600. But there’s a catch – the airline can avoid paying if they rebook you on a different flight that doesn’t mess up your plans too much.

The airline can avoid paying you if they offer you a new flight that meets the following conditions:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept an alternative flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.

The amount you could receive is based on a couple of points:

1. The distance of your flight
2. The time difference between the scheduled and actual arrival

Therefore, even if the alternative flight is delayed, you could still be eligible for compensation.

Look at the following table to understand better:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from Neos

It’s crucial to understand how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:

• Complete this form. You’ll need to provide details like your flight number, date, and the problem you faced.
• Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.

Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational reasons or technical issues, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you have a right to compensation.

Which Neos Flights are Covered by EU261?

The EU’s air passenger protection laws are comprehensive in scope. They cover every flight leaving an airport within an EU country and any flight coming into an airport in an EU member state when an EU-based airline operates the flight.

Itinerary	Covered by EU 261
Flights departing EU airports	✅ Covered
Flights arriving at EU airports	✅ Covered

These regulations also apply to airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, within, or from Europe, you probably have these rights. It’s important to understand these laws – they exist to assist you if something goes wrong with your flight. They ensure you’re not stranded when your travel plans fall through.

When You Are Not Entitled to Compensation

Neos is not always at fault when flights are delayed or cancelled. At times, situations arise that the airline is powerless against, like really bad weather or unforeseen issues.

For example, if there’s an abrupt major weather event, an emergency at the airport, or a strike by air traffic controllers, Neos cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these situations occur, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties come up.

Recent Flight Delays and Cancellations