Whenever flights are delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261/2004 that helps protect passengers in these situations. According to EU261/2004, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance.
Passenger Rights Under EU 261/2004
The EU 261 is the regulation that deals with the rights of air passengers. More precisely, this legislation covers different situations, including delays, flight cancellations, rebooking, etc., and requires airlines to handle individual cases with care and fairness. If the incident happens because of the airline’s fault, any traveler who experienced certain inconveniences is entitled to get compensation. Moreover, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 contains rules regarding the process of compensation, including aid to people who suffered from flight problems. In particular, the amount of compensation you can potentially get is up to 600 euros per person. This sum varies, based on your specific case.
Compensation for MIAT Mongolian Airlines Flight Cancellation
First and foremost, travelers should be aware that the airline must inform them about the flight cancellation. In case the airline informs you under fourteen days before the date of your flight and does not offer any alternative flight, the airline, according to the EU 261/2004, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is offered an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger could be entitled to compensation. The table below shows the airline’s obligations according to the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Compensation for MIAT Mongolian Airlines Flight Delay
When a flight is delayed for 3+ hours, the airline is required to pay compensation. If the flight is delayed for five or more hours, the passenger may receive a ticket refund or another flight to the final destination.
Furthermore, in such situations, the airline is also required to provide a passenger with refreshments, meals, and accommodation. See essential details about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Right to Care
Right to Care relates to a specific aspect of EU Regulation 261/2004, which establishes regulations on assistance and compensation for travelers in cases of denied boarding, flight cancellations, or long delays.
The “Right to Care” under EU261 requires airlines to provide certain assistance and services to passengers affected by significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger receives an alternative flight, it is good to know about upgrading and downgrading the flight’s class.
In cases, when the airline provides you with a higher class (for instance, you booked Economy but were upgraded to Business class), you will not be charged extra for this upgrade.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you have a right to get reimbursement. Here, it’s important to note that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to all flights within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers won’t get compensation for cancelled or delayed flights. Specifically, we refer to extraordinary circumstances that are not within the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Moreover, if the airline potentially could have done something to avoid issues regarding the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
EU Regulation 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, MIAT Mongolian Airlines is not a European airline. Consequently, they are not obliged to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim MIAT Mongolian Airlines Compensation
Flight delay or cancellation is an unpleasant situation that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight cancellation or delay should understand the steps to seek compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
11.07.202512:45 | Miat – Mongolian Airlines 51 | (UBN) Ulaangom (ULO) | Delayed | Claim Refund |
11.07.202506:50 | Miat – Mongolian Airlines 31 | (UBN) Khovd (HVD) | Delayed | Claim Refund |
09.07.202519:10 | Miat – Mongolian Airlines 6521 | Seoul (ICN) Sydney (SYD) | Delayed | Claim Refund |
09.07.202510:45 | Miat – Mongolian Airlines 303 | (UBN) Seoul (ICN) | Delayed | Claim Refund |
09.07.202509:25 | Miat – Mongolian Airlines 5657 | Hong Kong (HKG) Bangkok (BKK) | Delayed | Claim Refund |
09.07.202501:50 | Miat – Mongolian Airlines 5732 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202522:40 | Miat – Mongolian Airlines 5752 | New Delhi (DEL) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202519:10 | Miat – Mongolian Airlines 5617 | Hong Kong (HKG) Sydney (SYD) | Delayed | Claim Refund |
08.07.202519:00 | Miat – Mongolian Airlines 5625 | Bangkok (BKK) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202518:55 | Miat – Mongolian Airlines 1019 | Istanbul (IST) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202516:05 | Miat – Mongolian Airlines 5639 | Hong Kong (HKG) Bangkok (BKK) | Delayed | Claim Refund |
08.07.202515:15 | Miat – Mongolian Airlines 1015 | Istanbul (IST) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:55 | Miat – Mongolian Airlines 1171 | Istanbul (IST) Brussels (BRU) | Delayed | Claim Refund |
08.07.202512:55 | Miat – Mongolian Airlines 2971 | (UBN) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202512:45 | Miat – Mongolian Airlines 51 | (UBN) Ulaangom (ULO) | Delayed | Claim Refund |
08.07.202511:55 | Miat – Mongolian Airlines 5631 | Hong Kong (HKG) Brisbane (BNE) | Delayed | Claim Refund |
08.07.202510:10 | Miat – Mongolian Airlines 5672 | Sydney (SYD) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202509:45 | Miat – Mongolian Airlines 5618 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202506:50 | Miat – Mongolian Airlines 31 | (UBN) Khovd (HVD) | Delayed | Claim Refund |
08.07.202501:25 | Miat – Mongolian Airlines 5624 | Mumbai (BOM) Hong Kong (HKG) | Delayed | Claim Refund |
08.07.202500:10 | Miat – Mongolian Airlines 5622 | Perth (PER) Hong Kong (HKG) | Delayed | Claim Refund |
07.07.202516:30 | Miat – Mongolian Airlines 5227 | (UBN) Beijing (PEK) | Delayed | Claim Refund |
07.07.202515:00 | Miat – Mongolian Airlines 5226 | Beijing (PEK) (UBN) | Delayed | Claim Refund |
07.07.202511:55 | Miat – Mongolian Airlines 5631 | Hong Kong (HKG) Brisbane (BNE) | Delayed | Claim Refund |
07.07.202511:15 | Miat – Mongolian Airlines 1170 | Brussels (BRU) Istanbul (IST) | Delayed | Claim Refund |
06.07.202523:45 | Miat – Mongolian Airlines 5612 | Melbourne (MEL) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202521:35 | Miat – Mongolian Airlines 5619 | Hong Kong (HKG) Sydney (SYD) | Delayed | Claim Refund |
06.07.202520:45 | Miat – Mongolian Airlines 5601 | Hong Kong (HKG) Mumbai (BOM) | Delayed | Claim Refund |
06.07.202520:05 | Miat – Mongolian Airlines 5614 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202518:40 | Miat – Mongolian Airlines 6231 | Seoul (ICN) Singapore (SIN) | Delayed | Claim Refund |
06.07.202518:40 | Miat – Mongolian Airlines 6711 | Seoul (ICN) Fukuoka (FUK) | Delayed | Claim Refund |
06.07.202518:20 | Miat – Mongolian Airlines 5629 | Ho Chi Minh City (SGN) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202517:45 | Miat – Mongolian Airlines 5753 | Hong Kong (HKG) New Delhi (DEL) | Delayed | Claim Refund |
06.07.202508:30 | Miat – Mongolian Airlines 6532 | Brisbane (BNE) Seoul (ICN) | Delayed | Claim Refund |
06.07.202508:20 | Miat – Mongolian Airlines 5644 | Hong Kong (HKG) Ho Chi Minh City (SGN) | Delayed | Claim Refund |
06.07.202508:05 | Miat – Mongolian Airlines 5640 | Bangkok (BKK) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202508:00 | Miat – Mongolian Airlines 5645 | Hong Kong (HKG) Bangkok (BKK) | Delayed | Claim Refund |
06.07.202506:50 | Miat – Mongolian Airlines 31 | (UBN) Khovd (HVD) | Delayed | Claim Refund |
06.07.202504:40 | Miat – Mongolian Airlines 92 | Dalanzadgad (DLZ) (UBN) | Delayed | Claim Refund |
06.07.202503:00 | Miat – Mongolian Airlines 91 | (UBN) Dalanzadgad (DLZ) | Delayed | Claim Refund |
06.07.202501:50 | Miat – Mongolian Airlines 5732 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202501:40 | Miat – Mongolian Airlines 5811 | Boston (BOS) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202501:25 | Miat – Mongolian Airlines 5624 | Mumbai (BOM) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202500:10 | Miat – Mongolian Airlines 5622 | Perth (PER) Hong Kong (HKG) | Delayed | Claim Refund |
06.07.202500:05 | Miat – Mongolian Airlines 5808 | San Francisco (SFO) Hong Kong (HKG) | Delayed | Claim Refund |
05.07.202523:45 | Miat – Mongolian Airlines 5612 | Melbourne (MEL) Hong Kong (HKG) | Delayed | Claim Refund |
05.07.202522:30 | Miat – Mongolian Airlines 5642 | Mumbai (BOM) Hong Kong (HKG) | Delayed | Claim Refund |
05.07.202520:45 | Miat – Mongolian Airlines 5601 | Hong Kong (HKG) Mumbai (BOM) | Delayed | Claim Refund |
05.07.202519:10 | Miat – Mongolian Airlines 5812 | Hong Kong (HKG) Boston (BOS) | Delayed | Claim Refund |
05.07.202516:00 | Miat – Mongolian Airlines 5807 | Chicago (ORD) Hong Kong (HKG) | Delayed | Claim Refund |
05.07.202512:35 | Miat – Mongolian Airlines 5648 | Brisbane (BNE) Hong Kong (HKG) | Delayed | Claim Refund |
05.07.202509:00 | Miat – Mongolian Airlines 5665 | Hong Kong (HKG) Bangkok (BKK) | Delayed | Claim Refund |
05.07.202507:25 | Miat – Mongolian Airlines 67 | (UBN) Ulgit (ULG) | Delayed | Claim Refund |
05.07.202501:55 | Miat – Mongolian Airlines 5843 | New York (JFK) Hong Kong (HKG) | Delayed | Claim Refund |
05.07.202501:05 | Miat – Mongolian Airlines 5873 | San Francisco (SFO) Hong Kong (HKG) | Delayed | Claim Refund |
05.07.202500:05 | Miat – Mongolian Airlines 5808 | San Francisco (SFO) Hong Kong (HKG) | Delayed | Claim Refund |
04.07.202520:05 | Miat – Mongolian Airlines 6531 | Seoul (ICN) Brisbane (BNE) | Delayed | Claim Refund |
04.07.202516:50 | Miat – Mongolian Airlines 5735 | Hong Kong (HKG) Singapore (SIN) | Delayed | Claim Refund |
04.07.202515:00 | Miat – Mongolian Airlines 1018 | Zurich (ZRH) Istanbul (IST) | Delayed | Claim Refund |
04.07.202513:00 | Miat – Mongolian Airlines 5228 | Beijing (PEK) (UBN) | Delayed | Claim Refund |
04.07.202512:45 | Miat – Mongolian Airlines 51 | (UBN) Ulaangom (ULO) | Delayed | Claim Refund |
04.07.202512:45 | Miat – Mongolian Airlines 5620 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
04.07.202512:05 | Miat – Mongolian Airlines 1017 | Istanbul (IST) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202511:05 | Miat – Mongolian Airlines 5610 | Ho Chi Minh City (SGN) Hong Kong (HKG) | Delayed | Claim Refund |
04.07.202509:35 | Miat – Mongolian Airlines 6703 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
04.07.202507:40 | Miat – Mongolian Airlines 5623 | Sydney (SYD) Hong Kong (HKG) | Delayed | Claim Refund |
04.07.202506:50 | Miat – Mongolian Airlines 31 | (UBN) Khovd (HVD) | Delayed | Claim Refund |
04.07.202501:50 | Miat – Mongolian Airlines 5732 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
04.07.202501:45 | Miat – Mongolian Airlines 5613 | Hong Kong (HKG) Singapore (SIN) | Delayed | Claim Refund |
04.07.202500:05 | Miat – Mongolian Airlines 308 | Seoul (ICN) (UBN) | Delayed | Claim Refund |
03.07.202521:35 | Miat – Mongolian Airlines 5619 | Hong Kong (HKG) Sydney (SYD) | Delayed | Claim Refund |
03.07.202520:05 | Miat – Mongolian Airlines 5614 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202518:50 | Miat – Mongolian Airlines 1173 | Istanbul (IST) Brussels (BRU) | Delayed | Claim Refund |
03.07.202516:50 | Miat – Mongolian Airlines 5735 | Hong Kong (HKG) Singapore (SIN) | Delayed | Claim Refund |
03.07.202516:25 | Miat – Mongolian Airlines 5626 | Bangkok (BKK) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202516:05 | Miat – Mongolian Airlines 5654 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202516:00 | Miat – Mongolian Airlines 5807 | Chicago (ORD) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202515:15 | Miat – Mongolian Airlines 5731 | Hong Kong (HKG) Singapore (SIN) | Delayed | Claim Refund |
03.07.202515:00 | Miat – Mongolian Airlines 5621 | Hong Kong (HKG) Perth (PER) | Delayed | Claim Refund |
03.07.202515:00 | Miat – Mongolian Airlines 5226 | Beijing (PEK) (UBN) | Delayed | Claim Refund |
03.07.202515:00 | Miat – Mongolian Airlines 5634 | Bangkok (BKK) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202514:55 | Miat – Mongolian Airlines 1171 | Istanbul (IST) Brussels (BRU) | Delayed | Claim Refund |
03.07.202514:45 | Miat – Mongolian Airlines 62 | Uliastai (ULZ) (UBN) | Delayed | Claim Refund |
03.07.202514:40 | Miat – Mongolian Airlines 502 | Tokyo (NRT) (UBN) | Delayed | Claim Refund |
03.07.202514:20 | Miat – Mongolian Airlines 138 | Frankfurt (FRA) (UBN) | Delayed | Claim Refund |
03.07.202513:40 | Miat – Mongolian Airlines 5879 | San Francisco (SFO) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202513:25 | Miat – Mongolian Airlines 5674 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202513:20 | Miat – Mongolian Airlines 5667 | Hong Kong (HKG) Bangkok (BKK) | Delayed | Claim Refund |
03.07.202513:05 | Miat – Mongolian Airlines 5227 | (UBN) Beijing (PEK) | Delayed | Claim Refund |
03.07.202512:45 | Miat – Mongolian Airlines 5620 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202512:00 | Miat – Mongolian Airlines 5643 | Hong Kong (HKG) Bangkok (BKK) | Delayed | Claim Refund |
03.07.202511:15 | Miat – Mongolian Airlines 82 | Moron (MXV) (UBN) | Delayed | Claim Refund |
03.07.202510:10 | Miat – Mongolian Airlines 5672 | Sydney (SYD) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202508:50 | Miat – Mongolian Airlines 1161 | (UBN) Istanbul (IST) | Delayed | Claim Refund |
03.07.202508:40 | Miat – Mongolian Airlines 6532 | Brisbane (BNE) Seoul (ICN) | Delayed | Claim Refund |
03.07.202507:40 | Miat – Mongolian Airlines 5623 | Sydney (SYD) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202501:50 | Miat – Mongolian Airlines 5732 | Singapore (SIN) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202501:25 | Miat – Mongolian Airlines 5624 | Mumbai (BOM) Hong Kong (HKG) | Delayed | Claim Refund |
03.07.202500:40 | Miat – Mongolian Airlines 5671 | Hong Kong (HKG) Brisbane (BNE) | Delayed | Claim Refund |
02.07.202521:25 | Miat – Mongolian Airlines 257 | (UBN) Hohhot (HET) | Delayed | Claim Refund |
