Handling flight disruptions can be quite upsetting. However, the positive thing is that the European Union has laws to help travelers when things go wrong. If you’re traveling by air in the EU, it’s smart to know about these regulations. They can help you out if your flight is disrupted.
Understanding your rights can make dealing with travel issues much easier. While it won’t speed up your journey, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the EU, you’ll get aid. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the trouble
Don’t forget to ask airline representatives about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Marabu Flight Delay Compensation
Delays with flights from Marabu can be very frustrating. However there’s a bright side: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What matters is when you reach your destination, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Marabu Flight Cancellation Compensation
The European Union has regulations to help you in case of flight cancellation. Here’s what you should know:
If your flight is cancelled within two weeks of your planned travel date, you could be eligible for compensation as much as €600. But there’s a catch – the airline can avoid paying if they can get you on another flight that doesn’t mess up your plans too much.
The airline can avoid paying you if they offer you a new flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you’re still eligible for compensation. What matters most is your arrival time at your destination.
How much money you might get is based on two things:
- How far you’re flying
- The time difference between the scheduled and actual arrival
As a result, even if you arrive later than planned, you might still get some compensation.
Look at the following table to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Marabu
It’s crucial to be aware of how to request the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to secure your compensation. You only incur a fee if we win your case.
Don’t forget that it is your right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or mechanical problems, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you have a right to compensation.
Which Marabu Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They cover any flight taking off from an airport in an EU member state and any flight coming into an airport in an EU member state when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s good to know about these laws – they’re there to support you if something goes wrong with your flight. They guarantee you’re not abandoned when your travel plans go awry.
When You Are Not Entitled to Compensation
Marabu is not always at fault when flights are delayed or cancelled. At times, events occur that the airline is powerless against, like severe weather conditions or unforeseen issues.
For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, Marabu isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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