Dealing with flight problems can be very annoying. However, the bright side is that the European Union has regulations to assist travelers when things get messed up. If you’re taking a plane in the EU, it’s a good idea to understand these regulations. They can help you out if your flight is disrupted.
Knowing what you’re entitled to can make managing travel complications less stressful. While it won’t get you to your destination quicker, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to ask airline staff about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Hahn Air Flight Delay Compensation
Delays with flights from Hahn Air can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What matters is when you reach your destination, not when you leave. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed equally.
Curious about exactly how much you could get? Check out the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Hahn Air Flight Cancellation Compensation
The EU has regulations to assist you if your flight gets cancelled. Here’s what you need to know:
In the event of a flight cancellation within two weeks of you’re supposed to leave, you may be entitled to compensation of up to €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that aligns closely with your original schedule.
The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board an alternative flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
The amount you could receive is based on two factors:
- The distance of your flight
- The delay in your arrival
Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Look at the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Hahn Air
It’s essential to understand the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will strive to secure your compensation. You are only charged if we win your case.
Don’t forget that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed because of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you have a right to compensation.
Which Hahn Air Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover any flight taking off from an airport in an EU member state and to all flights arriving at an airport in an EU member state when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, from, or within Europe, you probably have these rights. It’s good to understand these laws – they’re there to assist you if issues arise with your flight. They make sure you’re not left on your own when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Hahn Air isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like really bad weather or unexpected problems.
For example, if there’s a sudden storm, an urgent situation at the airport, or air traffic controllers go on strike, Hahn Air isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues come up.