Handling flight issues can be quite upsetting. However, the bright side is that the European Union has regulations to help travelers when things get messed up. If you’re taking a plane in the EU, it’s wise to be aware of these protections. They can come in handy if your flight goes off course.
Understanding your rights can make managing travel issues much easier. While it won’t make your flight go any faster, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Remember to inquire with airline staff about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Ewa Air Flight Delay Compensation
Travel setbacks from Ewa Air can be really annoying. However there’s a bright side: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could get up to €600 per person. What matters is when you land, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A brief trip won’t yield as much as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Ewa Air Flight Cancellation Compensation
The EU has regulations to assist you in case of flight cancellation. Here’s what you should know:
If your flight is cancelled within two weeks of your planned travel date, you might get compensation up to €600. But there’s a catch – the airline can avoid paying if they offer you an alternative flight that aligns closely with your original schedule.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
The amount you could receive depends on two things:
- The length of your flight
- The delay in your arrival
So, even if the alternative flight is delayed, you could still be eligible for compensation.
Check out the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Ewa Air
It’s essential to understand how to claim the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:
- Complete our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will do our best to obtain your rightful compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Ewa Air Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They cover any flight taking off from an airport in an EU member state and to all flights arriving at an airport in an EU member state when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s important to be aware of these laws – they’re there to assist you if issues arise with your flight. They ensure you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
Ewa Air is not always at fault when flights are delayed or cancelled. At times, things happen that the airline is powerless against, like severe weather conditions or unexpected problems.
For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, Ewa Air is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.