Coping with flight problems can be really frustrating. However, the bright side is that the European Union has regulations to support travelers when things get messed up. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can be useful if your flight gets messed up.
Knowing what you’re entitled to can make dealing with travel complications less stressful. While it won’t make your flight go any faster, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Air France Flight Delay Compensation
Delays with flights from Air France can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you reach your destination, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A short flight won’t get you as much money as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air France Flight Cancellation Compensation
The European Union has laws to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.
How much money you might get depends on two factors:
- How far you’re flying
- The delay in your arrival
Therefore, even if the new flight doesn’t get there on time, you might still get some compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air France
It’s important to know the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which Air France Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover any flight taking off from an airport in an EU member state and to all flights arriving at a European Union member state airport when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s good to understand these regulations – they’re there to assist you if issues arise with your flight. They ensure you’re not abandoned when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Air France isn’t necessarily at fault when flights are delayed or cancelled. Sometimes, situations arise that the airline has no control over, like extreme weather or unforeseen issues.
For instance, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Air France cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
03.07.202517:45 | Air France 7906 | Seoul (ICN) Denpasar (DPS) | Delayed | Claim Refund |
03.07.202515:15 | Air France 3930 | Denpasar (DPS) Singapore (SIN) | Delayed | Claim Refund |
03.07.202515:05 | Air France 7245 | Phuket (HKT) Singapore (SIN) | Delayed | Claim Refund |
03.07.202514:50 | Air France 1513 | Bordeaux (BOD) Lyon (LYS) | Cancelled | Claim Refund |
03.07.202514:15 | Air France 9588 | Singapore (SIN) Phuket (HKT) | Delayed | Claim Refund |
03.07.202513:40 | Air France 4555 | Bodo (BOO) Oslo (OSL) | Cancelled | Claim Refund |
03.07.202513:40 | Air France 4557 | Bodo (BOO) Oslo (OSL) | Cancelled | Claim Refund |
03.07.202513:15 | Air France 7241 | Singapore (SIN) Phuket (HKT) | Delayed | Claim Refund |
03.07.202513:00 | Air France 1607 | Dusseldorf (DUS) Paris (CDG) | Cancelled | Claim Refund |
03.07.202511:00 | Air France 1606 | Paris (CDG) Dusseldorf (DUS) | Cancelled | Claim Refund |
03.07.202509:50 | Air France 1435 | Berlin (BER) Paris (CDG) | Cancelled | Claim Refund |
03.07.202509:35 | Air France 5267 | Shanghai (PVG) Ganzhou (KOW) | Delayed | Claim Refund |
03.07.202509:15 | Air France 8397 | Amsterdam (AMS) Teesside (MME) | Delayed | Claim Refund |
03.07.202509:10 | Air France 1617 | Dublin (DUB) Paris (CDG) | Cancelled | Claim Refund |
03.07.202508:50 | Air France 6474 | Mumbai (BOM) Mangalore (IXE) | Delayed | Claim Refund |
03.07.202508:15 | Air France 8287 | Amsterdam (AMS) Bordeaux (BOD) | Delayed | Claim Refund |
03.07.202507:35 | Air France 5484 | Hiroshima (HIJ) Tokyo (HND) | Delayed | Claim Refund |
03.07.202507:20 | Air France 1616 | Paris (CDG) Dublin (DUB) | Cancelled | Claim Refund |
03.07.202507:10 | Air France 1306 | Paris (CDG) Dusseldorf (DUS) | Delayed | Claim Refund |
03.07.202507:10 | Air France 1434 | Paris (CDG) Berlin (BER) | Cancelled | Claim Refund |
03.07.202506:35 | Air France 1499 | Bordeaux (BOD) Lyon (LYS) | Delayed | Claim Refund |
03.07.202506:20 | Air France 1135 | Berlin (BER) Paris (CDG) | Cancelled | Claim Refund |
03.07.202504:50 | Air France 6052 | Mumbai (BOM) Goa (GOI) | Delayed | Claim Refund |
02.07.202522:00 | Air France 4624 | Riga (RIX) Helsinki (HEL) | Cancelled | Claim Refund |
02.07.202521:55 | Air France 7440 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
02.07.202521:50 | Air France 3089 | Minneapolis (MSP) Boise (BOI) | Delayed | Claim Refund |
02.07.202521:25 | Air France 4220 | Rovaniemi (RVN) Helsinki (HEL) | Cancelled | Claim Refund |
02.07.202521:23 | Air France 3547 | Detroit (DTW) Nashville (BNA) | Delayed | Claim Refund |
02.07.202521:15 | Air France 8357 | Amsterdam (AMS) Teesside (MME) | Delayed | Claim Refund |
02.07.202520:50 | Air France 1694 | Paris (CDG) Budapest (BUD) | Delayed | Claim Refund |
02.07.202520:50 | Air France 1514 | Lyon (LYS) Bordeaux (BOD) | Delayed | Claim Refund |
02.07.202520:45 | Air France 8251 | Kigali (KGL) Entebbe (EBB) | Delayed | Claim Refund |
02.07.202520:30 | Air France 9668 | Singapore (SIN) Brisbane (BNE) | Delayed | Claim Refund |
02.07.202520:20 | Air France 4629 | Helsinki (HEL) Riga (RIX) | Cancelled | Claim Refund |
02.07.202520:15 | Air France 1535 | Berlin (BER) Paris (CDG) | Cancelled | Claim Refund |
02.07.202520:05 | Air France 7880 | Seoul (ICN) Brisbane (BNE) | Delayed | Claim Refund |
02.07.202519:59 | Air France 5678 | New York (RSW) Boston (BOS) | Delayed | Claim Refund |
02.07.202519:59 | Air France 2202 | Atlanta (ATL) Boston (BOS) | Delayed | Claim Refund |
02.07.202519:57 | Air France 2971 | Fort Lauderdale (FLL) Boston (BOS) | Delayed | Claim Refund |
02.07.202519:55 | Air France 2865 | Seattle (SEA) Phoenix (PHX) | Delayed | Claim Refund |
02.07.202519:50 | Air France 7002 | Singapore (SIN) Denpasar (DPS) | Delayed | Claim Refund |
02.07.202519:45 | Air France 2418 | Detroit (DTW) Omaha (OMA) | Delayed | Claim Refund |
02.07.202519:45 | Air France 5841 | Detroit (DTW) Knoxville (TYS) | Delayed | Claim Refund |
02.07.202519:43 | Air France 3696 | Cleveland (CLE) Detroit (DTW) | Delayed | Claim Refund |
02.07.202519:24 | Air France 5622 | Fort Lauderdale (FLL) Detroit (DTW) | Delayed | Claim Refund |
02.07.202519:20 | Air France 9675 | Singapore (SIN) Darwin (DRW) | Delayed | Claim Refund |
02.07.202519:20 | Air France 1176 | Paris (CDG) Helsinki (HEL) | Delayed | Claim Refund |
02.07.202519:15 | Air France 4628 | Helsinki (HEL) Rovaniemi (RVN) | Cancelled | Claim Refund |
02.07.202519:00 | Air France 3383 | Kagoshima (KOJ) Tokyo (HND) | Cancelled | Claim Refund |
02.07.202518:40 | Air France 7250 | Singapore (SIN) Darwin (DRW) | Delayed | Claim Refund |
02.07.202518:33 | Air France 2961 | Raleigh (RDU) Detroit (DTW) | Delayed | Claim Refund |
02.07.202518:25 | Air France 332 | Paris (CDG) Boston (BOS) | Delayed | Claim Refund |
02.07.202518:21 | Air France 2289 | Detroit (DTW) Atlanta (ATL) | Delayed | Claim Refund |
02.07.202518:00 | Air France 8750 | Tampa (TPA) Detroit (DTW) | Delayed | Claim Refund |
02.07.202518:00 | Air France 3288 | Philipsburg (SXM) St Eustatius (EUX) | Delayed | Claim Refund |
02.07.202517:51 | Air France 8783 | New York (MCO) Detroit (DTW) | Delayed | Claim Refund |
02.07.202517:40 | Air France 1534 | Paris (CDG) Berlin (BER) | Cancelled | Claim Refund |
02.07.202517:00 | Air France 8659 | Providence (PVD) Detroit (DTW) | Delayed | Claim Refund |
02.07.202517:00 | Air France 718 | Paris (CDG) (DSS) | Delayed | Claim Refund |
02.07.202516:59 | Air France 5661 | Newark (EWR) Detroit (DTW) | Delayed | Claim Refund |
02.07.202516:50 | Air France 8220 | Singapore (SIN) Denpasar (DPS) | Delayed | Claim Refund |
02.07.202516:45 | Air France 2076 | Fort Lauderdale (FLL) Detroit (DTW) | Delayed | Claim Refund |
02.07.202516:45 | Air France 8126 | Mexico City (MEX) Manzanillo (ZLO) | Delayed | Claim Refund |
02.07.202516:35 | Air France 4623 | Tallinn (TLL) Helsinki (HEL) | Delayed | Claim Refund |
02.07.202516:35 | Air France 5606 | Detroit (DTW) Amsterdam (AMS) | Delayed | Claim Refund |
02.07.202516:30 | Air France 2669 | Detroit (DTW) Las Vegas (LAS) | Delayed | Claim Refund |
02.07.202516:00 | Air France 3278 | Philipsburg (SXM) Saba Island (SAB) | Delayed | Claim Refund |
02.07.202516:00 | Air France 7115 | Johannesburg (JNB) Richards Bay (RCB) | Delayed | Claim Refund |
02.07.202515:50 | Air France 3262 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | Delayed | Claim Refund |
02.07.202515:50 | Air France 1505 | Rome (FCO) Paris (CDG) | Delayed | Claim Refund |
02.07.202515:50 | Air France 5942 | Atlanta (ATL) Nashville (BNA) | Delayed | Claim Refund |
02.07.202515:45 | Air France 1958 | Sao Paulo (GRU) Ilheus (IOS) | Delayed | Claim Refund |
02.07.202515:45 | Air France 4222 | Oulu (OUL) Helsinki (HEL) | Cancelled | Claim Refund |
02.07.202515:35 | Air France 1834 | Paris (CDG) Berlin (BER) | Delayed | Claim Refund |
02.07.202515:25 | Air France 436 | Paris (CDG) Bogota (BOG) | Delayed | Claim Refund |
02.07.202515:20 | Air France 9803 | Bari (BRI) Rome (FCO) | Delayed | Claim Refund |
02.07.202515:15 | Air France 4589 | Stockholm (ARN) Ronneby (RNB) | Delayed | Claim Refund |
02.07.202514:35 | Air France 5212 | Shanghai (XIY) Karamay (KRY) | Delayed | Claim Refund |
02.07.202514:30 | Air France 7142 | Hoedspruit (HDS) Johannesburg (JNB) | Delayed | Claim Refund |
02.07.202514:25 | Air France 3187 | Zurich (BSL) Amsterdam (AMS) | Delayed | Claim Refund |
02.07.202514:20 | Air France 8423 | Amsterdam (AMS) Dubai (DXB) | Delayed | Claim Refund |
02.07.202514:20 | Air France 3242 | Amsterdam (AMS) Helsinki (HEL) | Delayed | Claim Refund |
02.07.202514:15 | Air France 4633 | Rovaniemi (RVN) Helsinki (HEL) | Cancelled | Claim Refund |
02.07.202514:10 | Air France 1816 | Paris (CDG) Dublin (DUB) | Delayed | Claim Refund |
02.07.202514:08 | Air France 3081 | Indianapolis (IND) Detroit (DTW) | Delayed | Claim Refund |
02.07.202514:05 | Air France 3314 | Can Tho (VCA) Hanoi (HAN) | Delayed | Claim Refund |
02.07.202514:03 | Air France 8768 | Omaha (OMA) Detroit (DTW) | Delayed | Claim Refund |
02.07.202514:00 | Air France 3543 | New York (MCO) Detroit (DTW) | Delayed | Claim Refund |
02.07.202513:59 | Air France 8789 | New York (JFK) Santo Domingo (SDQ) | Delayed | Claim Refund |
02.07.202513:45 | Air France 2837 | Tampa (TPA) Detroit (DTW) | Delayed | Claim Refund |
02.07.202513:40 | Air France 662 | Paris (CDG) Dubai (DXB) | Delayed | Claim Refund |
02.07.202513:30 | Air France 9197 | Qui Nhon (UIH) Hanoi (HAN) | Delayed | Claim Refund |
02.07.202513:30 | Air France 9768 | Rome (FCO) Bari (BRI) | Delayed | Claim Refund |
02.07.202513:29 | Air France 8503 | New York (JFK) Buffalo (BUF) | Delayed | Claim Refund |
02.07.202513:20 | Air France 9790 | Rome (FCO) Brindisi (BDS) | Delayed | Claim Refund |
02.07.202513:20 | Air France 9769 | Rome (FCO) Venice (VCE) | Delayed | Claim Refund |
02.07.202513:20 | Air France 9873 | Rome (FCO) Catania (CTA) | Delayed | Claim Refund |
02.07.202513:15 | Air France 9875 | Rome (FCO) Napoli (NAP) | Delayed | Claim Refund |
02.07.202513:07 | Air France 2853 | Norfolk (ORF) Detroit (DTW) | Delayed | Claim Refund |
02.07.202513:00 | Air France 5950 | Raleigh (RDU) Detroit (DTW) | Delayed | Claim Refund |
