Coping with flight problems can be really frustrating. However, the bright side is that the European Union has regulations to support travelers when things get messed up. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can be useful if your flight gets messed up.
Knowing what you’re entitled to can make dealing with travel complications less stressful. While it won’t make your flight go any faster, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Air France Flight Delay Compensation
Delays with flights from Air France can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you reach your destination, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A short flight won’t get you as much money as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air France Flight Cancellation Compensation
The European Union has laws to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.
How much money you might get depends on two factors:
- How far you’re flying
- The delay in your arrival
Therefore, even if the new flight doesn’t get there on time, you might still get some compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air France
It’s important to know the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which Air France Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover any flight taking off from an airport in an EU member state and to all flights arriving at a European Union member state airport when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s good to understand these regulations – they’re there to assist you if issues arise with your flight. They ensure you’re not abandoned when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Air France isn’t necessarily at fault when flights are delayed or cancelled. Sometimes, situations arise that the airline has no control over, like extreme weather or unforeseen issues.
For instance, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Air France cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
17.07.202522:20 | Air France 6627 | Bucharest (OTP) Timisoara (TSR) | Delayed | Claim Refund |
17.07.202520:55 | Air France 8015 | Nagoya (NGO) Tokyo (HND) | Delayed | Claim Refund |
17.07.202520:30 | Air France 8026 | Komatsu (KMQ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202520:30 | Air France 5482 | Hiroshima (HIJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202520:10 | Air France 3377 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202520:00 | Air France 5480 | Fukuoka (FUK) Tokyo (HND) | Delayed | Claim Refund |
17.07.202519:10 | Air France 8023 | Tokyo (CTS) Tokyo (HND) | Delayed | Claim Refund |
17.07.202519:00 | Air France 3383 | Kagoshima (KOJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202518:55 | Air France 8197 | Matsuyama (MYJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202518:55 | Air France 8197 | Matsuyama (MYJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202518:45 | Air France 8019 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
17.07.202518:35 | Air France 8025 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
17.07.202518:35 | Air France 8025 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
17.07.202517:05 | Air France 1834 | Paris (CDG) Berlin (BER) | Delayed | Claim Refund |
17.07.202517:00 | Air France 8255 | Amsterdam (AMS) Krakow (KRK) | Delayed | Claim Refund |
17.07.202517:00 | Air France 718 | Paris (CDG) (DSS) | Delayed | Claim Refund |
17.07.202516:55 | Air France 8018 | Tokyo (HND) Okinawa (OKA) | Delayed | Claim Refund |
17.07.202516:35 | Air France 4623 | Tallinn (TLL) Helsinki (HEL) | Delayed | Claim Refund |
17.07.202516:20 | Air France 8414 | Taipei (TPE) Manila (MNL) | Delayed | Claim Refund |
17.07.202516:15 | Air France 1235 | Berlin (BER) Paris (CDG) | Delayed | Claim Refund |
17.07.202516:10 | Air France 8027 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
17.07.202515:40 | Air France 3123 | Amsterdam (AMS) Riyadh (RUH) | Delayed | Claim Refund |
17.07.202515:35 | Air France 3835 | Aalborg (AAL) Copenhagen (CPH) | Delayed | Claim Refund |
17.07.202515:30 | Air France 3320 | Hanoi (HAN) Phnom Penh (SAI) | Delayed | Claim Refund |
17.07.202514:55 | Air France 4623 | Tallinn (TLL) Helsinki (HEL) | Delayed | Claim Refund |
17.07.202514:50 | Air France 5230 | Shanghai (PVG) Xining (XNN) | Delayed | Claim Refund |
17.07.202514:35 | Air France 4953 | Turku (TKU) Stockholm (ARN) | Delayed | Claim Refund |
17.07.202514:15 | Air France 4633 | Rovaniemi (RVN) Helsinki (HEL) | Delayed | Claim Refund |
17.07.202514:10 | Air France 7073 | Tel Aviv Yafo (TLV) Paris (CDG) | Delayed | Claim Refund |
17.07.202514:05 | Air France 4567 | Copenhagen (CPH) Aalborg (AAL) | Delayed | Claim Refund |
17.07.202513:40 | Air France 1234 | Paris (CDG) Berlin (BER) | Delayed | Claim Refund |
17.07.202513:00 | Air France 6108 | Paris (ORY) Toulouse (TLS) | Delayed | Claim Refund |
17.07.202512:35 | Air France 6175 | Paris (CDG) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
17.07.202512:35 | Air France 4160 | Seoul (ICN) Taipei (TPE) | Delayed | Claim Refund |
17.07.202512:30 | Air France 7050 | Plaisance (MRU) Rodrigues Island (RRG) | Delayed | Claim Refund |
17.07.202512:05 | Air France 5481 | Tokyo (HND) Hiroshima (HIJ) | Delayed | Claim Refund |
17.07.202511:45 | Air France 3387 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
17.07.202511:40 | Air France 7046 | Plaisance (MRU) Rodrigues Island (RRG) | Delayed | Claim Refund |
17.07.202511:30 | Air France 5486 | Tokyo (HND) Tokyo (ITM) | Delayed | Claim Refund |
17.07.202511:15 | Air France 9859 | Trieste (TRS) Rome (FCO) | Delayed | Claim Refund |
17.07.202511:15 | Air France 4595 | Copenhagen (CPH) Oslo (TRF) | Delayed | Claim Refund |
17.07.202511:15 | Air France 4570 | Copenhagen (CPH) Oslo (TRF) | Delayed | Claim Refund |
17.07.202511:10 | Air France 7068 | Paris (CDG) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
17.07.202511:05 | Air France 9687 | Sydney (SYD) Tokyo (HND) | Delayed | Claim Refund |
17.07.202511:05 | Air France 9687 | Sydney (SYD) Tokyo (HND) | Delayed | Claim Refund |
17.07.202511:00 | Air France 6174 | Nice (NCE) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
17.07.202510:45 | Air France 7403 | Toulouse (TLS) Paris (CDG) | Delayed | Claim Refund |
17.07.202510:45 | Air France 4420 | Riyadh (RUH) Abu Dhabi (AUH) | Delayed | Claim Refund |
17.07.202510:30 | Air France 3958 | Johannesburg (JNB) Bulawayo (BUQ) | Delayed | Claim Refund |
17.07.202510:30 | Air France 934 | Paris (CDG) Antananarivo (TNR) | Delayed | Claim Refund |
17.07.202510:25 | Air France 5288 | Yinchuan (INC) Shanghai (PVG) | Delayed | Claim Refund |
17.07.202510:20 | Air France 8020 | Tokyo (HND) Okayama (OKJ) | Delayed | Claim Refund |
17.07.202510:20 | Air France 7972 | Paris (CDG) Tallinn (TLL) | Delayed | Claim Refund |
17.07.202510:05 | Air France 4226 | Kuusamo (KAO) Helsinki (HEL) | Delayed | Claim Refund |
17.07.202510:05 | Air France 7952 | St Denis de la Reunion (RUN) Plaisance (MRU) | Delayed | Claim Refund |
17.07.202510:00 | Air France 6106 | Paris (ORY) Toulouse (TLS) | Delayed | Claim Refund |
17.07.202509:45 | Air France 7414 | Paris (CDG) Toulouse (TLS) | Delayed | Claim Refund |
17.07.202509:30 | Air France 966 | Paris (CDG) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
17.07.202509:25 | Air France 8343 | Amsterdam (AMS) Trondheim (TRD) | Delayed | Claim Refund |
17.07.202509:25 | Air France 8016 | Tokyo (HND) Matsuyama (MYJ) | Delayed | Claim Refund |
17.07.202509:15 | Air France 5493 | Tokyo (HND) Komatsu (KMQ) | Delayed | Claim Refund |
17.07.202509:10 | Air France 3251 | Dzaoudzi (DZA) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
17.07.202509:00 | Air France 6456 | New Delhi (DEL) Hyderabad (HYD) | Delayed | Claim Refund |
17.07.202508:35 | Air France 7946 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
17.07.202508:35 | Air France 7402 | Paris (CDG) Toulouse (TLS) | Delayed | Claim Refund |
17.07.202508:20 | Air France 8019 | Tokyo (HND) Okayama (OKJ) | Delayed | Claim Refund |
17.07.202508:20 | Air France 9256 | Ponta Delgada (PDL) Porto (OPO) | Delayed | Claim Refund |
17.07.202508:20 | Air France 9256 | Ponta Delgada (PDL) Porto (OPO) | Delayed | Claim Refund |
17.07.202508:07 | Air France 3073 | Anchorage (ANC) Seattle (SEA) | Delayed | Claim Refund |
17.07.202508:00 | Air France 3378 | Tokyo (CTS) Tokyo (HND) | Delayed | Claim Refund |
17.07.202507:35 | Air France 5490 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202507:35 | Air France 5484 | Hiroshima (HIJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202507:35 | Air France 5497 | Kagoshima (KOJ) Tokyo (HND) | Delayed | Claim Refund |
17.07.202507:20 | Air France 1084 | Paris (CDG) Tunis (TUN) | Delayed | Claim Refund |
17.07.202507:15 | Air France 8018 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
17.07.202506:50 | Air France 2187 | Denver (DEN) Seattle (SEA) | Delayed | Claim Refund |
17.07.202506:30 | Air France 2401 | Eugene (EUG) Seattle (SEA) | Delayed | Claim Refund |
17.07.202502:15 | Air France 9601 | Singapore (SIN) Manila (MNL) | Delayed | Claim Refund |
16.07.202521:15 | Air France 8357 | Amsterdam (AMS) Teesside (MME) | Delayed | Claim Refund |
16.07.202521:00 | Air France 1134 | Paris (CDG) Berlin (BER) | Delayed | Claim Refund |
16.07.202520:30 | Air France 5366 | Seoul (ICN) Tokyo (HND) | Delayed | Claim Refund |
16.07.202520:30 | Air France 5482 | Hiroshima (HIJ) Tokyo (HND) | Delayed | Claim Refund |
16.07.202520:27 | Air France 2430 | Detroit (DTW) Tampa (TPA) | Delayed | Claim Refund |
16.07.202520:15 | Air France 2296 | Boston (BOS) Tampa (TPA) | Delayed | Claim Refund |
16.07.202520:15 | Air France 8414 | Amsterdam (AMS) Taipei (TPE) | Delayed | Claim Refund |
16.07.202520:10 | Air France 3377 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
16.07.202520:05 | Air France 3379 | Tokyo (CTS) Tokyo (HND) | Delayed | Claim Refund |
16.07.202520:00 | Air France 8022 | Tokyo (ITM) Tokyo (HND) | Delayed | Claim Refund |
16.07.202519:25 | Air France 7051 | Rodrigues Island (RRG) Plaisance (MRU) | Delayed | Claim Refund |
16.07.202519:15 | Air France 3384 | Okayama (OKJ) Tokyo (HND) | Delayed | Claim Refund |
16.07.202519:10 | Air France 8023 | Tokyo (CTS) Tokyo (HND) | Delayed | Claim Refund |
16.07.202518:55 | Air France 8197 | Matsuyama (MYJ) Tokyo (HND) | Delayed | Claim Refund |
16.07.202518:50 | Air France 2707 | Boston (BOS) Seattle (SEA) | Delayed | Claim Refund |
16.07.202518:35 | Air France 8025 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
16.07.202518:20 | Air France 4722 | Marseille (MRS) Calvi (CLY) | Delayed | Claim Refund |
16.07.202517:55 | Air France 2368 | Seattle (SEA) Chicago (ORD) | Delayed | Claim Refund |
16.07.202517:40 | Air France 1534 | Paris (CDG) Berlin (BER) | Delayed | Claim Refund |
16.07.202517:40 | Air France 5979 | Detroit (DTW) Milwaukee (MKE) | Delayed | Claim Refund |
16.07.202517:20 | Air France 9850 | Rome (FCO) Trieste (TRS) | Delayed | Claim Refund |
16.07.202517:20 | Air France 9783 | Rome (FCO) Turin (TRN) | Delayed | Claim Refund |
