La Compagnie Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Coping with flight issues can be really frustrating. However, the good news is that the European Union has laws to help travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to know about these regulations. They can help you out if your flight is disrupted.

Understanding your rights can make handling travel complications less stressful. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.

Passenger Rights under EU Regulation 261/2004

When you’re flying in the EU, rest assured that there’s assistance available in the case of a flight disruption. EU laws make sure airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Food and drinks
  • A hotel room if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Don’t forget to inquire with airline staff about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.

La Compagnie Flight Delay Compensation

Travel setbacks from La Compagnie can be very frustrating. However there’s a silver lining: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you reach your destination, not when you depart. So monitor your arrival time if you want to seek compensation.

How much you get depends on your flight distance. A brief trip won’t yield as much as a longer flight, even if they’re both delayed for the same duration.

Curious about exactly how much you could get? Check out the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

La Compagnie Flight Cancellation Compensation

The European Union has laws to help you if your flight gets cancelled. Here’s the important information:

In the event of a flight cancellation within two weeks of your scheduled departure, you may be entitled to compensation as much as €600. But keep in mind – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule.

The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board a different flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.

The amount you could receive is based on two factors:

  1. How far you’re flying
  2. How late you arrive

As a result, even if the alternative flight is delayed, you may still receive some compensation.

Refer to the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to compensation.

How to Claim Compensation from La Compagnie

It’s important to know how to claim the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  • Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will make every effort to secure your compensation. You are only charged if we win your case.

Keep in mind that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you are entitled to compensation.

Which La Compagnie Flights are Covered by EU261?

The air passenger protection regulations of the European Union are far-reaching. They cover all flights departing from a European Union member state airport and any flight coming into an airport within an EU country if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also include airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s helpful to understand these regulations – they’re there to help you if something goes wrong with your flight. They ensure you’re not stranded when your travel plans go awry.

When You Are Not Entitled to Compensation

La Compagnie is not always at fault when flights are delayed or cancelled. At times, events occur that the airline has no control over, like severe weather conditions or unforeseen issues.

For example, if there’s a sudden storm, an airport emergency, or a strike by air traffic controllers, La Compagnie isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.

When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues arise.

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