Dealing with flight issues can be really frustrating. However, the positive thing is that the European Union has regulations to help travelers when things get messed up. If you’re traveling by air in the EU, it’s a good idea to be aware of these protections. They can help you out if your flight gets messed up.
Being aware of your options can make managing travel problems less stressful. While it won’t speed up your journey, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s assistance available in the case of a flight disruption. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Don’t forget to inquire with airline workers about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Electra Airways Flight Delay Compensation
Travel setbacks from Electra Airways can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
The amount you receive depends on the length of your journey. A short flight won’t yield as much as a longer flight, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Electra Airways Flight Cancellation Compensation
The EU has regulations to protect you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled within two weeks of you’re supposed to leave, you could be eligible for compensation of up to €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
How much money you might get is determined by two things:
- The distance of your flight
- The delay in your arrival
So, even if you arrive later than planned, you may still receive some compensation.
Check out the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Electra Airways
It’s important to be aware of how to claim the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:
- Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will strive to secure your compensation. You are only charged if we win your case.
Keep in mind that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational reasons or technical issues, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you have a right to compensation.
Which Electra Airways Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They apply to any flight taking off from an airport within an EU country and every flight landing at an airport within an EU country provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline to, within, or from Europe, you most likely have these rights. It’s good to know about these laws – they exist to help you if problems occur with your flight. They make sure you’re not left on your own when your travel plans go awry.
When You Are Not Entitled to Compensation
Electra Airways isn’t always at fault when flights are delayed or cancelled. At times, things happen that the airline is powerless against, like really bad weather or unexpected problems.
For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or air traffic controllers go on strike, Electra Airways cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.