Handling flight issues can be really frustrating. However, the positive thing is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to know about these protections. They can be useful if your flight goes off course.
Understanding your rights can make managing travel complications much easier. While it won’t get you to your destination quicker, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get aid. EU laws ensure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Don’t forget to ask airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Electra Airways Flight Delay Compensation
Travel setbacks from Electra Airways can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What matters is when you arrive, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed the same amount of time.
Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Electra Airways Flight Cancellation Compensation
The EU has laws to protect you if your flight is cancelled. Here’s what you should know:
In the event of a flight cancellation within two weeks of your planned travel date, you might get compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they rebook you on a different flight that aligns closely with your original schedule.
The airline can avoid paying you if they offer you a new flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board an alternative flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
Your potential compensation depends on two factors:
- The distance of your flight
- The delay in your arrival
As a result, even if you arrive later than planned, you may still receive some compensation.
Refer to the table below to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Electra Airways
It’s crucial to know the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to get you your compensation. You are only charged if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed because of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.
Which Electra Airways Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They cover every flight leaving an airport in an EU member state and any flight coming into an airport in an EU member state when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s good to be aware of these regulations – they exist to help you if issues arise with your flight. They ensure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Electra Airways isn’t always at fault when flights are delayed or cancelled. Sometimes, things happen that the airline can’t control, like extreme weather or unexpected problems.
For example, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, Electra Airways cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these events take place, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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