Dealing with flight issues can be really frustrating. However, the positive thing is that the European Union has laws to support travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to know about these protections. They can come in handy if your flight goes off course.
Being aware of your options can make handling travel complications less stressful. While it won’t speed up your journey, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Remember to ask airline representatives about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Discover Airlines Flight Delay Compensation
Delays with flights from Discover Airlines can be very frustrating. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you arrive, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A brief trip won’t yield as much as a long one, even if they’re both delayed equally.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Discover Airlines Flight Cancellation Compensation
The EU has laws to protect you if your flight is cancelled. Here’s the important information:
If your flight gets cancelled less than two weeks before your planned travel date, you may be entitled to compensation up to €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
Your potential compensation depends on two things:
- How far you’re flying
- The time difference between the scheduled and actual arrival
So, even if the alternative flight is delayed, you could still be eligible for compensation.
Check out the table below to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Discover Airlines
It’s important to be aware of how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to get you your compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you are entitled to compensation.
Which Discover Airlines Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving a European Union member state airport and every flight landing at a European Union member state airport when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s important to know about these regulations – they’re in place to assist you if problems occur with your flight. They ensure you’re not stranded when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Discover Airlines isn’t always responsible when flights are delayed or cancelled. Sometimes, things happen that the airline has no control over, like extreme weather or unexpected problems.
For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or air traffic controllers go on strike, Discover Airlines cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
29.05.202515:35 | Eurowings 9733 | Krakow (KRK) Dusseldorf (DUS) | delayed | Claim Refund |
29.05.202513:20 | Eurowings 2279 | Erbil (EBL) Stuttgart (STR) | delayed | Claim Refund |
29.05.202506:50 | Eurowings 2278 | Stuttgart (STR) Erbil (EBL) | delayed | Claim Refund |
29.05.202506:40 | Eurowings 9782 | Dusseldorf (DUS) Budapest (BUD) | delayed | Claim Refund |
29.05.202506:20 | Eurowings 8996 | Berlin (BER) Erbil (EBL) | delayed | Claim Refund |
28.05.202523:25 | Eurowings 6862 | Palma Mallorca (PMI) Erfurt (ERF) | delayed | Claim Refund |
28.05.202518:15 | Eurowings 7782 | Hamburg (HAM) Budapest (BUD) | delayed | Claim Refund |
28.05.202518:10 | Eurowings 788 | Cologne (CGN) Budapest (BUD) | delayed | Claim Refund |
28.05.202514:00 | Eurowings 9733 | Krakow (KRK) Dusseldorf (DUS) | delayed | Claim Refund |
28.05.202511:35 | Eurowings 9732 | Dusseldorf (DUS) Krakow (KRK) | delayed | Claim Refund |
28.05.202507:10 | Eurowings 950 | Cologne (CGN) Erbil (EBL) | delayed | Claim Refund |
28.05.202506:40 | Eurowings 9782 | Dusseldorf (DUS) Budapest (BUD) | delayed | Claim Refund |
27.05.202511:00 | Eurowings 6829 | Bremen (BRE) Palma Mallorca (PMI) | delayed | Claim Refund |
27.05.202509:20 | Eurowings 7871 | Bari (BRI) Hamburg (HAM) | delayed | Claim Refund |
27.05.202507:35 | Eurowings 6828 | Palma Mallorca (PMI) Bremen (BRE) | delayed | Claim Refund |
27.05.202507:20 | Eurowings 9978 | Dusseldorf (DUS) Erbil (EBL) | delayed | Claim Refund |
27.05.202507:05 | Eurowings 7976 | Hamburg (HAM) Erbil (EBL) | delayed | Claim Refund |
27.05.202507:00 | Eurowings 2278 | Stuttgart (STR) Erbil (EBL) | delayed | Claim Refund |
27.05.202507:00 | Eurowings 2030 | Stuttgart (STR) Bremen (BRE) | delayed | Claim Refund |
26.05.202521:15 | Eurowings 8671 | Kos (KGS) Berlin (BER) | delayed | Claim Refund |
26.05.202520:50 | Eurowings 4339 | Dusseldorf (DUS) Salzburg (SZG) | delayed | Claim Refund |
26.05.202519:55 | Eurowings 8537 | Malaga (AGP) Berlin (BER) | delayed | Claim Refund |
26.05.202519:55 | Eurowings 9 | Berlin (BER) Cologne (CGN) | delayed | Claim Refund |
26.05.202519:45 | Eurowings 9049 | Berlin (BER) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202518:45 | Eurowings 9092 | Dusseldorf (DUS) Munich (MUC) | delayed | Claim Refund |
26.05.202518:45 | Eurowings 9244 | Dusseldorf (DUS) Copenhagen (CPH) | delayed | Claim Refund |
26.05.202518:40 | Eurowings 8004 | Berlin (BER) Stuttgart (STR) | delayed | Claim Refund |
26.05.202518:35 | Eurowings 9344 | Dusseldorf (DUS) Manchester (MAN) | delayed | Claim Refund |
26.05.202518:10 | Eurowings 2590 | Stuttgart (STR) Palma Mallorca (PMI) | delayed | Claim Refund |
26.05.202518:00 | Eurowings 8 | Cologne (CGN) Berlin (BER) | delayed | Claim Refund |
26.05.202518:00 | Eurowings 8762 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
26.05.202517:55 | Eurowings 2586 | Stuttgart (STR) Palma Mallorca (PMI) | delayed | Claim Refund |
26.05.202517:55 | Eurowings 8584 | Berlin (BER) Palma Mallorca (PMI) | delayed | Claim Refund |
26.05.202517:50 | Eurowings 2682 | Stuttgart (STR) Thessaloniki (SKG) | delayed | Claim Refund |
26.05.202517:30 | Eurowings 9222 | Dusseldorf (DUS) Gothenburg (GOT) | delayed | Claim Refund |
26.05.202517:25 | Eurowings 9764 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
26.05.202517:10 | Eurowings 7045 | Stuttgart (STR) Hamburg (HAM) | delayed | Claim Refund |
26.05.202517:10 | Eurowings 9443 | Barcelona (BCN) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202516:40 | Eurowings 2648 | Stuttgart (STR) Faro (FAO) | delayed | Claim Refund |
26.05.202516:25 | Eurowings 9586 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Claim Refund |
26.05.202515:40 | Eurowings 9763 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:35 | Eurowings 4336 | Salzburg (SZG) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:30 | Eurowings 9917 | Tirana (TIA) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:20 | Eurowings 9343 | Manchester (MAN) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:20 | Eurowings 9583 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:15 | Eurowings 8583 | Palma Mallorca (PMI) Berlin (BER) | delayed | Claim Refund |
26.05.202515:15 | Eurowings 9214 | Dusseldorf (DUS) Stockholm (ARN) | delayed | Claim Refund |
26.05.202515:15 | Eurowings | Vienna (VIE) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:05 | Eurowings 9365 | Edinburgh (EDI) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:05 | Eurowings 6901 | Graz (GRZ) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202515:00 | Eurowings 2604 | Stuttgart (STR) Lisbon (LIS) | delayed | Claim Refund |
26.05.202514:35 | Eurowings 9613 | Kerkyra (CFU) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202514:25 | Eurowings 8585 | Palma Mallorca (PMI) Berlin (BER) | delayed | Claim Refund |
26.05.202514:25 | Eurowings 9501 | Ibiza (IBZ) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202514:25 | Eurowings 9923 | Belgrade (BEG) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202514:10 | Eurowings 9979 | Erbil (EBL) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202513:45 | Eurowings 9581 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202513:30 | Eurowings 9425 | Marseille (MRS) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202513:25 | Eurowings 9579 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202513:25 | Eurowings 8427 | Nice (NCE) Berlin (BER) | delayed | Claim Refund |
26.05.202513:20 | Eurowings 9603 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202513:05 | Eurowings 9959 | Split (SPU) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202512:45 | Eurowings 9395 | Dublin (DUB) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202512:30 | Eurowings 2735 | Krakow (KRK) Stuttgart (STR) | delayed | Claim Refund |
26.05.202510:15 | Eurowings 2734 | Stuttgart (STR) Krakow (KRK) | delayed | Claim Refund |
26.05.202506:30 | Eurowings 3984 | Hanover (HAJ) Erbil (EBL) | delayed | Claim Refund |
25.05.202521:55 | Eurowings | Budapest (BUD) Stuttgart (STR) | delayed | Claim Refund |
25.05.202520:40 | Eurowings 7783 | Budapest (BUD) Hamburg (HAM) | delayed | Claim Refund |
25.05.202519:40 | Eurowings 2784 | Stuttgart (STR) Budapest (BUD) | delayed | Claim Refund |
25.05.202518:30 | Eurowings 6803 | Dresden (DRS) Palma Mallorca (PMI) | delayed | Claim Refund |
25.05.202515:10 | Eurowings 2781 | Budapest (BUD) Stuttgart (STR) | delayed | Claim Refund |
25.05.202514:45 | Eurowings 6802 | Palma Mallorca (PMI) Dresden (DRS) | delayed | Claim Refund |
25.05.202513:05 | Eurowings 2780 | Stuttgart (STR) Budapest (BUD) | delayed | Claim Refund |
25.05.202511:20 | Eurowings 2962 | Stuttgart (STR) Rijeka (RJK) | delayed | Claim Refund |
25.05.202507:10 | Eurowings 9978 | Dusseldorf (DUS) Erbil (EBL) | delayed | Claim Refund |
24.05.202520:20 | Eurowings 9869 | Cagliari (CAG) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202520:15 | Eurowings 9593 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202520:10 | Eurowings 9971 | Zadar (ZAD) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202520:05 | Eurowings 9591 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202520:00 | Eurowings 9963 | Rijeka (RJK) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202519:50 | Eurowings 9671 | Heraklion (HER) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202519:40 | Eurowings 9151 | Tbilisi (TBS) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202519:30 | Eurowings 9631 | Rhodes (RHO) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202519:05 | Eurowings 9989 | Cairo (CAI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202519:00 | Eurowings 9365 | Edinburgh (EDI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:55 | Eurowings 9537 | Malaga (AGP) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:55 | Eurowings 9589 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:50 | Eurowings 9669 | Kalamata (KLX) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:50 | Eurowings 9641 | Porto (OPO) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:45 | Eurowings 5499 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:35 | Eurowings 9585 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:25 | Eurowings 9577 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:20 | Eurowings 9961 | Split (SPU) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202518:15 | Eurowings 9983 | Hurghada (HRG) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202517:35 | Eurowings 9997 | Marsa Alam (RMF) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202517:30 | Eurowings 9583 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202517:10 | Eurowings 9592 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Claim Refund |
24.05.202517:05 | Eurowings 9601 | Funchal (FNC) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202516:45 | Eurowings 9590 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Claim Refund |
24.05.202516:40 | Eurowings 9645 | Faro (FAO) Dusseldorf (DUS) | delayed | Claim Refund |