Handling flight problems can be very annoying. However, the positive thing is that the European Union has laws to support travelers when things get messed up. If you’re taking a plane in the EU, it’s a good idea to understand these regulations. They can come in handy if your flight gets messed up.
Knowing what you’re entitled to can make dealing with travel problems less stressful. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to inquire with airline representatives about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Discover Airlines Flight Delay Compensation
Travel setbacks from Discover Airlines can be really annoying. However there’s a silver lining: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What counts is when you land, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A short flight won’t yield as much as a long one, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Check out the table below to see what compensation you could receive:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Discover Airlines Flight Cancellation Compensation
Europe has regulations to assist you if your flight is cancelled. Here’s what you should know:
If your flight is cancelled less than two weeks before your planned travel date, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
How much money you might get is based on a couple of points:
- The distance of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the alternative flight is delayed, you could still be eligible for compensation.
Refer to the following table to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Discover Airlines
It’s essential to know how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you qualify for compensation.
Which Discover Airlines Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They apply to all flights departing from a European Union member state airport and to all flights arriving at a European Union member state airport if the flight is operated by an EU airline.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you most likely have these rights. It’s good to know about these regulations – they exist to assist you if something goes wrong with your flight. They ensure you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
Discover Airlines is not always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like severe weather conditions or unexpected problems.
For instance, if there’s unexpected severe weather, an emergency at the airport, or a strike by air traffic controllers, Discover Airlines cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
19.06.202520:35 | Eurowings 8585 | Palma Mallorca (PMI) Berlin (BER) | delayed | Claim Refund |
19.06.202520:20 | Eurowings 7783 | Budapest (BUD) Hamburg (HAM) | delayed | Claim Refund |
19.06.202518:05 | Eurowings 2774 | Stuttgart (STR) Dublin (DUB) | delayed | Claim Refund |
19.06.202518:00 | Eurowings 7782 | Hamburg (HAM) Budapest (BUD) | delayed | Claim Refund |
19.06.202517:50 | Eurowings 8584 | Berlin (BER) Palma Mallorca (PMI) | delayed | Claim Refund |
19.06.202517:05 | Eurowings 8582 | Berlin (BER) Palma Mallorca (PMI) | delayed | Claim Refund |
19.06.202515:30 | Eurowings 8581 | Palma Mallorca (PMI) Berlin (BER) | delayed | Claim Refund |
19.06.202514:55 | Eurowings 9636 | Dusseldorf (DUS) Kos (KGS) | delayed | Claim Refund |
19.06.202514:40 | Eurowings 9332 | Dusseldorf (DUS) Birmingham (BHX) | delayed | Claim Refund |
19.06.202514:20 | Eurowings 8583 | Palma Mallorca (PMI) Berlin (BER) | delayed | Claim Refund |
19.06.202514:15 | Eurowings 9088 | Dusseldorf (DUS) Munich (MUC) | delayed | Claim Refund |
19.06.202513:35 | Eurowings 4609 | Berlin (BER) Stockholm (ARN) | delayed | Claim Refund |
19.06.202513:05 | Eurowings 8043 | Dusseldorf (DUS) Berlin (BER) | delayed | Claim Refund |
19.06.202510:05 | Eurowings 9535 | Malaga (AGP) Dusseldorf (DUS) | delayed | Claim Refund |
19.06.202501:40 | Eurowings 383 | Tunis (TUN) Cologne (CGN) | delayed | Claim Refund |
18.06.202523:00 | Eurowings 382 | Cologne (CGN) Tunis (TUN) | delayed | Claim Refund |
18.06.202513:45 | Eurowings 951 | Erbil (EBL) Cologne (CGN) | cancelled | Claim Refund |
18.06.202513:20 | Eurowings 9903 | Larnaca (LCA) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202512:50 | Eurowings 3068 | Dusseldorf (DUS) Athens (ATH) | delayed | Claim Refund |
18.06.202512:30 | Eurowings 9922 | Dusseldorf (DUS) Belgrade (BEG) | delayed | Claim Refund |
18.06.202512:05 | Eurowings 8981 | Beirut (BEY) Berlin (BER) | cancelled | Claim Refund |
18.06.202512:05 | Eurowings 9637 | Kos (KGS) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202511:45 | Eurowings 9442 | Dusseldorf (DUS) Barcelona (BCN) | delayed | Claim Refund |
18.06.202511:35 | Eurowings 9084 | Dusseldorf (DUS) Munich (MUC) | delayed | Claim Refund |
18.06.202511:10 | Eurowings 9911 | Bourgas (BOJ) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202511:05 | Eurowings 9424 | Dusseldorf (DUS) Marseille (MRS) | delayed | Claim Refund |
18.06.202511:00 | Eurowings 9543 | Las Palmas (LPA) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202511:00 | Eurowings 9612 | Dusseldorf (DUS) Kerkyra (CFU) | delayed | Claim Refund |
18.06.202510:55 | Eurowings 8679 | Heraklion (HER) Berlin (BER) | delayed | Claim Refund |
18.06.202510:45 | Eurowings 9539 | Manises (VLC) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:35 | Eurowings 9579 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:25 | Eurowings 9571 | Jerez De La Frontera (XRY) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:15 | Eurowings 8537 | Malaga (AGP) Berlin (BER) | delayed | Claim Refund |
18.06.202510:15 | Eurowings 5703 | Pristina (PRN) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:05 | Eurowings 9815 | Catania (CTA) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:05 | Eurowings 9535 | Malaga (AGP) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:05 | Eurowings 9641 | Porto (OPO) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:00 | Eurowings 8426 | Berlin (BER) Nice (NCE) | delayed | Claim Refund |
18.06.202509:50 | Eurowings 8433 | Bastia (BIA) Berlin (BER) | delayed | Claim Refund |
18.06.202509:25 | Eurowings 9603 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202509:25 | Eurowings 9811 | Venice (VCE) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202509:25 | Eurowings 9751 | Vienna (VIE) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202509:20 | Eurowings 9883 | Rome (FCO) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202508:45 | Eurowings 9953 | Dubrovnik (DBV) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202508:15 | Eurowings 8581 | Palma Mallorca (PMI) Berlin (BER) | delayed | Claim Refund |
18.06.202508:05 | Eurowings 8001 | Stuttgart (STR) Berlin (BER) | delayed | Claim Refund |
18.06.202507:10 | Eurowings 950 | Cologne (CGN) Erbil (EBL) | cancelled | Claim Refund |
18.06.202506:55 | Eurowings 9844 | Dusseldorf (DUS) Olbia (OLB) | delayed | Claim Refund |
18.06.202506:45 | Eurowings 9814 | Dusseldorf (DUS) Catania (CTA) | delayed | Claim Refund |
18.06.202506:20 | Eurowings 8000 | Berlin (BER) Stuttgart (STR) | delayed | Claim Refund |
18.06.202506:10 | Eurowings 8980 | Berlin (BER) Beirut (BEY) | cancelled | Claim Refund |
18.06.202506:00 | Eurowings 9952 | Dusseldorf (DUS) Dubrovnik (DBV) | delayed | Claim Refund |
17.06.202520:45 | Eurowings 9825 | Rome (MXP) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202520:10 | Eurowings 9579 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202520:00 | Eurowings 9785 | Budapest (BUD) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:50 | Eurowings 9345 | Manchester (MAN) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:50 | Eurowings 9445 | Barcelona (BCN) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:45 | Eurowings 9963 | Rijeka (RJK) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:45 | Eurowings 9047 | Berlin (BER) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:40 | Eurowings 9589 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:35 | Eurowings 9153 | Yerevan (EVN) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:20 | Eurowings 9631 | Rhodes (RHO) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:20 | Eurowings 9571 | Jerez De La Frontera (XRY) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:15 | Eurowings 9765 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:05 | Eurowings 9665 | Preveza (PVK) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202518:25 | Eurowings 9677 | Chania (CHQ) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202518:00 | Eurowings 9603 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202514:10 | Eurowings 9979 | Erbil (EBL) Dusseldorf (DUS) | cancelled | Claim Refund |
17.06.202513:50 | Eurowings 7977 | Erbil (EBL) Hamburg (HAM) | cancelled | Claim Refund |
17.06.202513:35 | Eurowings 2279 | Erbil (EBL) Stuttgart (STR) | cancelled | Claim Refund |
17.06.202507:20 | Eurowings 9978 | Dusseldorf (DUS) Erbil (EBL) | cancelled | Claim Refund |
17.06.202507:05 | Eurowings 7976 | Hamburg (HAM) Erbil (EBL) | cancelled | Claim Refund |
17.06.202507:00 | Eurowings 2278 | Stuttgart (STR) Erbil (EBL) | cancelled | Claim Refund |
17.06.202502:20 | Eurowings 9899 | Tunis (TUN) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202520:00 | Eurowings 9589 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:55 | Eurowings 9887 | Rome (FCO) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:50 | Eurowings 9445 | Barcelona (BCN) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:35 | Eurowings 9587 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:35 | Eurowings 9223 | Gothenburg (GOT) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:30 | Eurowings 9537 | Malaga (AGP) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:25 | Eurowings 9637 | Kos (KGS) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:20 | Eurowings 9503 | Ibiza (IBZ) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202519:00 | Eurowings 9151 | Tbilisi (TBS) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202518:50 | Eurowings 9770 | Dusseldorf (DUS) Prague (PRG) | delayed | Claim Refund |
16.06.202518:10 | Eurowings 9981 | Beirut (BEY) Dusseldorf (DUS) | cancelled | Claim Refund |
16.06.202518:05 | Eurowings 9673 | Heraklion (HER) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202518:05 | Eurowings 9585 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202517:55 | Eurowings 9643 | Faro (FAO) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202517:30 | Eurowings 9036 | Dusseldorf (DUS) Hamburg (HAM) | delayed | Claim Refund |
16.06.202517:10 | Eurowings 9443 | Barcelona (BCN) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202516:50 | Eurowings 9588 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Claim Refund |
16.06.202515:30 | Eurowings 9917 | Tirana (TIA) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202515:20 | Eurowings 9583 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202515:15 | Eurowings 9753 | Vienna (VIE) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202515:15 | Eurowings 9733 | Krakow (KRK) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202514:35 | Eurowings 9613 | Kerkyra (CFU) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202514:25 | Eurowings 9501 | Ibiza (IBZ) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202514:10 | Eurowings 9979 | Erbil (EBL) Dusseldorf (DUS) | cancelled | Claim Refund |
16.06.202513:45 | Eurowings 9581 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202513:20 | Eurowings 9603 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Claim Refund |