Dealing with flight issues can be really frustrating. However, the positive thing is that the European Union has laws to support travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to know about these protections. They can come in handy if your flight goes off course.
Being aware of your options can make handling travel complications less stressful. While it won’t speed up your journey, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Remember to ask airline representatives about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Discover Airlines Flight Delay Compensation
Delays with flights from Discover Airlines can be very frustrating. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you arrive, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A brief trip won’t yield as much as a long one, even if they’re both delayed equally.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Discover Airlines Flight Cancellation Compensation
The EU has laws to protect you if your flight is cancelled. Here’s the important information:
If your flight gets cancelled less than two weeks before your planned travel date, you may be entitled to compensation up to €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
Your potential compensation depends on two things:
- How far you’re flying
- The time difference between the scheduled and actual arrival
So, even if the alternative flight is delayed, you could still be eligible for compensation.
Check out the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Discover Airlines
It’s important to be aware of how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to get you your compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you are entitled to compensation.
Which Discover Airlines Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving a European Union member state airport and every flight landing at a European Union member state airport when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s important to know about these regulations – they’re in place to assist you if problems occur with your flight. They ensure you’re not stranded when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Discover Airlines isn’t always responsible when flights are delayed or cancelled. Sometimes, things happen that the airline has no control over, like extreme weather or unexpected problems.
For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or air traffic controllers go on strike, Discover Airlines cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202518:05 | Eurowings 7464 | Hamburg (HAM) London (LHR) | delayed | Refunds |
08.05.202516:30 | Eurowings 7588 | Hamburg (HAM) Palma Mallorca (PMI) | delayed | Refunds |
08.05.202515:20 | Eurowings 7586 | Hamburg (HAM) Palma Mallorca (PMI) | delayed | Refunds |
08.05.202514:30 | Eurowings 7172 | Hamburg (HAM) Munich (MUC) | delayed | Refunds |
08.05.202506:20 | Eurowings 8996 | Berlin (BER) Erbil (EBL) | delayed | Refunds |
07.05.202506:00 | Eurowings 5704 | Hamburg (HAM) Pristina (PRN) | delayed | Refunds |
07.05.202505:35 | Eurowings 3011 | Tel Aviv Yafo (TLV) Prague (PRG) | delayed | Refunds |
06.05.202514:30 | Eurowings 2666 | Stuttgart (STR) Larnaca (LCA) | delayed | Refunds |
06.05.202513:50 | Eurowings 7977 | Erbil (EBL) Hamburg (HAM) | delayed | Refunds |
06.05.202512:45 | Eurowings 8005 | Stuttgart (STR) Berlin (BER) | delayed | Refunds |
05.05.202518:00 | Eurowings 8 | Cologne (CGN) Berlin (BER) | delayed | Refunds |
05.05.202517:55 | Eurowings 8584 | Berlin (BER) Palma Mallorca (PMI) | delayed | Refunds |
05.05.202517:05 | Eurowings 9047 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202517:00 | Eurowings 6904 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202516:25 | Eurowings 8670 | Berlin (BER) Kos (KGS) | delayed | Refunds |
05.05.202515:15 | Eurowings 8583 | Palma Mallorca (PMI) Berlin (BER) | delayed | Refunds |
05.05.202514:20 | Eurowings 2782 | Stuttgart (STR) Budapest (BUD) | delayed | Refunds |
05.05.202513:35 | Eurowings 6001 | Gothenburg (GOT) Berlin (BER) | delayed | Refunds |
05.05.202513:30 | Eurowings 9425 | Marseille (MRS) Dusseldorf (DUS) | delayed | Refunds |
05.05.202513:25 | Eurowings 8427 | Nice (NCE) Berlin (BER) | delayed | Refunds |
05.05.202513:05 | Eurowings 9959 | Split (SPU) Dusseldorf (DUS) | delayed | Refunds |
05.05.202513:00 | Eurowings 9672 | Dusseldorf (DUS) Heraklion (HER) | delayed | Refunds |
05.05.202513:00 | Eurowings 9801 | Rome (BGY) Dusseldorf (DUS) | delayed | Refunds |
05.05.202513:00 | Eurowings 9085 | Munich (MUC) Dusseldorf (DUS) | delayed | Refunds |
05.05.202512:50 | Eurowings 3068 | Dusseldorf (DUS) Athens (ATH) | delayed | Refunds |
05.05.202512:45 | Eurowings 9395 | Dublin (DUB) Dusseldorf (DUS) | delayed | Refunds |
05.05.202512:30 | Eurowings 9916 | Dusseldorf (DUS) Tirana (TIA) | delayed | Refunds |
05.05.202512:10 | Eurowings 9465 | London (LHR) Dusseldorf (DUS) | delayed | Refunds |
05.05.202511:25 | Eurowings 9671 | Heraklion (HER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202511:05 | Eurowings 9464 | Dusseldorf (DUS) London (LHR) | delayed | Refunds |
05.05.202510:45 | Eurowings 9883 | Rome (FCO) Dusseldorf (DUS) | delayed | Refunds |
05.05.202510:20 | Eurowings 9793 | Bucharest (OTP) Dusseldorf (DUS) | delayed | Refunds |
05.05.202510:15 | Eurowings 2734 | Stuttgart (STR) Krakow (KRK) | delayed | Refunds |
05.05.202510:05 | Eurowings 9535 | Malaga (AGP) Dusseldorf (DUS) | delayed | Refunds |
05.05.202509:55 | Eurowings 9421 | Nice (NCE) Dusseldorf (DUS) | delayed | Refunds |
05.05.202509:30 | Eurowings 789 | Budapest (BUD) Cologne (CGN) | delayed | Refunds |
05.05.202509:20 | Eurowings 9772 | Dusseldorf (DUS) Prague (PRG) | delayed | Refunds |
05.05.202509:10 | Eurowings 2781 | Budapest (BUD) Stuttgart (STR) | delayed | Refunds |
05.05.202508:50 | Eurowings 9413 | Lyon (LYS) Dusseldorf (DUS) | delayed | Refunds |
05.05.202508:45 | Eurowings 9083 | Munich (MUC) Dusseldorf (DUS) | delayed | Refunds |
05.05.202508:40 | Eurowings 9725 | Graz (GRZ) Dusseldorf (DUS) | delayed | Refunds |
05.05.202508:35 | Eurowings 8041 | Dusseldorf (DUS) Berlin (BER) | delayed | Refunds |
05.05.202508:25 | Eurowings 9041 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202507:45 | Eurowings 9331 | Birmingham (BHX) Dusseldorf (DUS) | delayed | Refunds |
05.05.202507:25 | Eurowings 9773 | Prague (PRG) Dusseldorf (DUS) | delayed | Refunds |
05.05.202506:30 | Eurowings 3984 | Hanover (HAJ) Erbil (EBL) | delayed | Refunds |
04.05.202519:50 | Eurowings 9 | Berlin (BER) Cologne (CGN) | delayed | Refunds |
04.05.202518:55 | Eurowings 2005 | Berlin (BER) Stuttgart (STR) | delayed | Refunds |
04.05.202518:30 | Eurowings 8584 | Berlin (BER) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202518:00 | Eurowings 8762 | Berlin (BER) Zurich (ZRH) | delayed | Refunds |
04.05.202516:15 | Eurowings 8343 | Salzburg (SZG) Berlin (BER) | delayed | Refunds |
04.05.202515:55 | Eurowings 6 | Cologne (CGN) Berlin (BER) | delayed | Refunds |
04.05.202515:50 | Eurowings 9588 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202515:40 | Eurowings 9763 | Zurich (ZRH) Dusseldorf (DUS) | cancelled | Refunds |
04.05.202515:35 | Eurowings 9536 | Dusseldorf (DUS) Malaga (AGP) | delayed | Refunds |
04.05.202515:15 | Eurowings 9047 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
04.05.202515:15 | Eurowings 9753 | Vienna (VIE) Dusseldorf (DUS) | delayed | Refunds |
04.05.202515:10 | Eurowings 8692 | Berlin (BER) Faro (FAO) | delayed | Refunds |
04.05.202515:00 | Eurowings 9595 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Refunds |
04.05.202514:55 | Eurowings 9586 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202514:55 | Eurowings 8585 | Palma Mallorca (PMI) Berlin (BER) | delayed | Refunds |
04.05.202514:10 | Eurowings 9613 | Kerkyra (CFU) Dusseldorf (DUS) | delayed | Refunds |
04.05.202513:45 | Eurowings 8671 | Kos (KGS) Berlin (BER) | delayed | Refunds |
04.05.202513:45 | Eurowings 9677 | Chania (CHQ) Dusseldorf (DUS) | delayed | Refunds |
04.05.202513:30 | Eurowings 9801 | Rome (BGY) Dusseldorf (DUS) | delayed | Refunds |
04.05.202513:30 | Eurowings 9220 | Dusseldorf (DUS) Gothenburg (GOT) | delayed | Refunds |
04.05.202513:25 | Eurowings 9500 | Dusseldorf (DUS) Ibiza (IBZ) | delayed | Refunds |
04.05.202513:15 | Eurowings 3055 | Thessaloniki (SKG) Berlin (BER) | delayed | Refunds |
04.05.202513:10 | Eurowings 5209 | Sevilla (SVQ) Dusseldorf (DUS) | delayed | Refunds |
04.05.202512:50 | Eurowings 3068 | Dusseldorf (DUS) Athens (ATH) | delayed | Refunds |
04.05.202512:35 | Eurowings 9844 | Dusseldorf (DUS) Olbia (OLB) | delayed | Refunds |
04.05.202512:20 | Eurowings 9660 | Dusseldorf (DUS) Mikonos (JMK) | delayed | Refunds |
04.05.202512:05 | Eurowings 9671 | Heraklion (HER) Dusseldorf (DUS) | delayed | Refunds |
04.05.202512:05 | Eurowings 9636 | Dusseldorf (DUS) Kos (KGS) | delayed | Refunds |
04.05.202512:05 | Eurowings 9088 | Dusseldorf (DUS) Munich (MUC) | delayed | Refunds |
04.05.202511:50 | Eurowings 9663 | Santorini (Thira) (JTR) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:45 | Eurowings 9594 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202511:45 | Eurowings 9681 | Athens (ATH) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:35 | Eurowings 9627 | Zakinthos (ZTH) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:20 | Eurowings 9553 | Puerto del Rosario (FUE) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:20 | Eurowings 9655 | Thessaloniki (SKG) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:20 | Eurowings 9543 | Las Palmas (LPA) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:10 | Eurowings 9535 | Malaga (AGP) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:05 | Eurowings 8905 | Larnaca (LCA) Berlin (BER) | delayed | Refunds |
04.05.202511:00 | Eurowings 9793 | Bucharest (OTP) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:50 | Eurowings 9571 | Jerez De La Frontera (XRY) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:35 | Eurowings 9685 | Kavala (KVA) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:30 | Eurowings 9953 | Dubrovnik (DBV) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:25 | Eurowings 9441 | Barcelona (BCN) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:15 | Eurowings 9861 | Napoli (NAP) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:10 | Eurowings 9883 | Rome (FCO) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:50 | Eurowings 9641 | Porto (OPO) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:35 | Eurowings 9577 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:15 | Eurowings 9917 | Tirana (TIA) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:10 | Eurowings 9575 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Refunds |
04.05.202508:45 | Eurowings 9959 | Split (SPU) Dusseldorf (DUS) | delayed | Refunds |
04.05.202507:20 | Eurowings 9882 | Dusseldorf (DUS) Rome (FCO) | delayed | Refunds |
04.05.202507:15 | Eurowings 9860 | Dusseldorf (DUS) Napoli (NAP) | delayed | Refunds |
04.05.202507:05 | Eurowings 9670 | Dusseldorf (DUS) Heraklion (HER) | delayed | Refunds |
03.05.202517:45 | Eurowings 2588 | Stuttgart (STR) Palma Mallorca (PMI) | delayed | Refunds |
