Dealing with flight problems can be very annoying. However, the positive thing is that the European Union has regulations to support travelers when things go wrong. If you’re flying in the EU, it’s a good idea to understand these protections. They can be useful if your flight gets messed up.
Being aware of your options can make managing travel problems much easier. While it won’t speed up your journey, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to ask airline staff about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Carpatair Flight Delay Compensation
Travel setbacks from Carpatair can be really annoying. However there’s some good news: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What matters is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
The amount you receive depends on how far you’re flying. A brief trip won’t get you as much money as a long one, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Carpatair Flight Cancellation Compensation
The EU has regulations to assist you if your flight gets cancelled. Here’s the important information:
If your flight is cancelled less than two weeks before your planned travel date, you might get compensation as much as €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
Your potential compensation is determined by a couple of points:
- The length of your flight
- How late you arrive
Therefore, even if the alternative flight is delayed, you might still get some compensation.
Look at the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Carpatair
It’s crucial to know the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will make every effort to secure your compensation. You only pay us if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational reasons or technical issues, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you have a right to compensation.
Which Carpatair Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover every flight leaving an airport in an EU member state and any flight coming into an airport within an EU country provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, from, or within Europe, you likely have these rights. It’s good to know about these laws – they exist to support you if problems occur with your flight. They ensure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Carpatair isn’t necessarily at fault when flights are delayed or cancelled. Sometimes, events occur that the airline can’t control, like severe weather conditions or unexpected problems.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or air traffic controllers go on strike, Carpatair isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
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