Dealing with flight problems can be really frustrating. However, the positive thing is that the European Union has laws to help travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to know about these protections. They can help you out if your flight gets messed up.
Being aware of your options can make dealing with travel issues a lot simpler. While it won’t speed up your journey, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s assistance available in the case of a flight disruption. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Don’t forget to inquire with airline staff about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
Azores Airlines Flight Delay Compensation
Delays with flights from Azores Airlines can be really annoying. However there’s a silver lining: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What is important is when you reach your destination, not when you leave. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A short flight won’t yield as much as a long one, even if they’re both delayed equally.
Curious about exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Azores Airlines Flight Cancellation Compensation
The EU has regulations to help you if your flight gets cancelled. Here’s the important information:
In the event of a flight cancellation less than two weeks before your scheduled departure, you might get compensation as much as €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
Your potential compensation depends on two factors:
- The length of your flight
- How late you arrive
Therefore, even if you arrive later than planned, you might still get some compensation.
Check out the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Azores Airlines
It’s important to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will make every effort to get you your compensation. You are only charged if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you have a right to compensation.
Which Azores Airlines Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover every flight leaving an airport in an EU member state and every flight landing at an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s good to know about these regulations – they’re in place to support you if something goes wrong with your flight. They make sure you’re not left on your own when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Azores Airlines is not always at fault when flights are delayed or cancelled. Sometimes, situations arise that the airline has no control over, like really bad weather or unforeseen issues.
For instance, if there’s an abrupt major weather event, an airport emergency, or an air traffic control strike, Azores Airlines isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these things happen, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
19.06.202520:15 | Azores Airlines 8486 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
19.06.202518:50 | Azores Airlines 8301 | Dublin (DUB) Lisbon (LIS) | delayed | Claim Refund |
19.06.202517:20 | Azores Airlines 8333 | Berlin (BER) Lisbon (LIS) | delayed | Claim Refund |
19.06.202515:15 | Azores Airlines 8298 | Lisbon (LIS) Dublin (DUB) | delayed | Claim Refund |
19.06.202511:55 | Azores Airlines 8329 | Lisbon (LIS) Berlin (BER) | delayed | Claim Refund |
19.06.202511:50 | Azores Airlines 8481 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
19.06.202506:00 | Azores Airlines 8330 | Berlin (BER) Lisbon (LIS) | delayed | Claim Refund |
19.06.202505:55 | Azores Airlines 8487 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
18.06.202514:20 | Azores Airlines 229 | Rome (MXP) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202514:10 | Azores Airlines 125 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202513:25 | Azores Airlines 199 | Faro (FAO) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202512:35 | Azores Airlines 277 | Porto (OPO) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202512:35 | Azores Airlines 123 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202511:50 | Azores Airlines 8271 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202508:30 | Azores Airlines 8336 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202508:15 | Azores Airlines 8273 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202507:15 | Azores Airlines 8480 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
17.06.202520:55 | Azores Airlines 8485 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
17.06.202514:25 | Azores Airlines 513 | Paris (CDG) Ponta Delgada (PDL) | delayed | Claim Refund |
17.06.202512:35 | Azores Airlines 123 | Lisbon (LIS) Ponta Delgada (PDL) | cancelled | Claim Refund |
17.06.202512:05 | Azores Airlines 163 | Funchal (FNC) Ponta Delgada (PDL) | delayed | Claim Refund |
17.06.202512:00 | Azores Airlines 8271 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
17.06.202511:20 | Azores Airlines 8482 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
17.06.202507:15 | Azores Airlines 8480 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
17.06.202505:55 | Azores Airlines 8487 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
16.06.202515:55 | Azores Airlines 8483 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
16.06.202513:00 | Azores Airlines 8340 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Claim Refund |
16.06.202511:50 | Azores Airlines 8481 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
16.06.202511:20 | Azores Airlines 8482 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
16.06.202509:15 | Azores Airlines 3178 | Ponta Delgada (PDL) Porto (OPO) | delayed | Claim Refund |
16.06.202507:35 | Azores Airlines 512 | Ponta Delgada (PDL) Paris (CDG) | cancelled | Claim Refund |
16.06.202507:15 | Azores Airlines 8480 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
15.06.202515:25 | Azores Airlines 8270 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
15.06.202515:20 | Azores Airlines 174 | Ponta Delgada (PDL) Porto (OPO) | cancelled | Claim Refund |
15.06.202508:20 | Azores Airlines 172 | Ponta Delgada (PDL) Porto (OPO) | delayed | Claim Refund |
15.06.202506:00 | Azores Airlines 177 | Porto (OPO) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202521:15 | Azores Airlines 224 | Boston (BOS) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202520:55 | Azores Airlines 246 | New York (JFK) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202520:45 | Azores Airlines 322 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202519:40 | Azores Airlines 8003 | Frankfurt (FRA) Lisbon (LIS) | delayed | Claim Refund |
14.06.202514:10 | Azores Airlines 505 | Bilbao (BIO) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202514:05 | Azores Airlines 513 | Paris (CDG) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202513:30 | Azores Airlines 8271 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202513:25 | Azores Airlines 163 | Funchal (FNC) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202512:35 | Azores Airlines 271 | Porto (OPO) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202510:20 | Azores Airlines 7821 | Ponta Delgada (PDL) Las Palmas (LPA) | delayed | Claim Refund |
14.06.202508:25 | Azores Airlines 120 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
14.06.202508:20 | Azores Airlines 272 | Ponta Delgada (PDL) Porto (OPO) | delayed | Claim Refund |
14.06.202508:15 | Azores Airlines 8273 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
14.06.202508:10 | Azores Airlines 504 | Ponta Delgada (PDL) Bilbao (BIO) | delayed | Claim Refund |
14.06.202505:55 | Azores Airlines 9003 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
13.06.202514:25 | Azores Airlines 8270 | Ponta Delgada (PDL) Lisbon (LIS) | cancelled | Claim Refund |
13.06.202508:20 | Azores Airlines 172 | Ponta Delgada (PDL) Porto (OPO) | delayed | Claim Refund |
13.06.202507:25 | Azores Airlines 228 | Ponta Delgada (PDL) Rome (MXP) | delayed | Claim Refund |
13.06.202506:30 | Azores Airlines 8278 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
12.06.202514:05 | Azores Airlines 513 | Paris (CDG) Ponta Delgada (PDL) | delayed | Claim Refund |
12.06.202513:00 | Azores Airlines 8340 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Claim Refund |
12.06.202509:45 | Azores Airlines 360 | Ponta Delgada (PDL) Funchal (FNC) | delayed | Claim Refund |
12.06.202506:10 | Azores Airlines 565 | Frankfurt (FRA) Ponta Delgada (PDL) | delayed | Claim Refund |
11.06.202521:15 | Azores Airlines 224 | Boston (BOS) Ponta Delgada (PDL) | delayed | Claim Refund |
11.06.202515:55 | Azores Airlines 8483 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
11.06.202513:25 | Azores Airlines 8332 | Berlin (BER) Lisbon (LIS) | delayed | Claim Refund |
10.06.202511:20 | Azores Airlines 8482 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
10.06.202507:15 | Azores Airlines 8480 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
10.06.202507:00 | Azores Airlines 8389 | Lisbon (LIS) Berlin (BER) | delayed | Claim Refund |
10.06.202505:55 | Azores Airlines 8487 | Brussels (BRU) Lisbon (LIS) | delayed | Claim Refund |
09.06.202516:20 | Azores Airlines 8484 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
09.06.202514:20 | Azores Airlines 229 | Rome (MXP) Ponta Delgada (PDL) | delayed | Claim Refund |
09.06.202514:10 | Azores Airlines 125 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
09.06.202514:05 | Azores Airlines 513 | Paris (CDG) Ponta Delgada (PDL) | delayed | Claim Refund |
09.06.202513:35 | Azores Airlines 8271 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
09.06.202513:05 | Azores Airlines 8332 | Berlin (BER) Lisbon (LIS) | delayed | Claim Refund |
09.06.202507:25 | Azores Airlines 228 | Ponta Delgada (PDL) Rome (MXP) | delayed | Claim Refund |
09.06.202506:10 | Azores Airlines 565 | Frankfurt (FRA) Ponta Delgada (PDL) | delayed | Claim Refund |
08.06.202520:55 | Azores Airlines 266 | New York (JFK) Ponta Delgada (PDL) | delayed | Claim Refund |
08.06.202514:10 | Azores Airlines 125 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
08.06.202513:25 | Azores Airlines 199 | Faro (FAO) Ponta Delgada (PDL) | delayed | Claim Refund |
08.06.202513:15 | Azores Airlines 8271 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
08.06.202506:30 | Azores Airlines 8278 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
07.06.202510:45 | Azores Airlines 8272 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
07.06.202510:20 | Azores Airlines 7821 | Ponta Delgada (PDL) Las Palmas (LPA) | delayed | Claim Refund |
07.06.202509:50 | Azores Airlines 122 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
07.06.202507:35 | Azores Airlines 512 | Ponta Delgada (PDL) Paris (CDG) | delayed | Claim Refund |
07.06.202506:10 | Azores Airlines 565 | Frankfurt (FRA) Ponta Delgada (PDL) | delayed | Claim Refund |
07.06.202506:00 | Azores Airlines 121 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
06.06.202521:30 | Azores Airlines 3328 | Montreal (YUL) Ponta Delgada (PDL) | delayed | Claim Refund |
06.06.202520:45 | Azores Airlines 322 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Claim Refund |
06.06.202520:10 | Azores Airlines 8486 | Lisbon (LIS) Brussels (BRU) | delayed | Claim Refund |
06.06.202518:00 | Azores Airlines 178 | Ponta Delgada (PDL) Porto (OPO) | cancelled | Claim Refund |
06.06.202517:45 | Azores Airlines 8339 | Dusseldorf (DUS) Lisbon (LIS) | delayed | Claim Refund |
06.06.202506:05 | Azores Airlines 8765 | Frankfurt (FRA) Lisbon (LIS) | delayed | Claim Refund |
05.06.202522:15 | Azores Airlines 8279 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
05.06.202520:55 | Azores Airlines 246 | New York (JFK) Ponta Delgada (PDL) | delayed | Claim Refund |
05.06.202520:45 | Azores Airlines 322 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Claim Refund |
05.06.202512:35 | Azores Airlines 171 | Porto (OPO) Ponta Delgada (PDL) | delayed | Claim Refund |
05.06.202508:15 | Azores Airlines 8273 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
05.06.202507:50 | Azores Airlines 506 | Ponta Delgada (PDL) Barcelona (BCN) | delayed | Claim Refund |
04.06.202521:15 | Azores Airlines 224 | Boston (BOS) Ponta Delgada (PDL) | delayed | Claim Refund |
04.06.202520:55 | Azores Airlines 246 | New York (JFK) Ponta Delgada (PDL) | delayed | Claim Refund |
04.06.202520:45 | Azores Airlines 360 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Claim Refund |
