Airblue Compensation for Flight Delays and Cancellations

Passengers of Airblue who have experienced a delayed or cancelled flight are legally entitled to compensation. Under EU Regulation 261/2004, an airline is obliged to compensate passengers when there is a significant disruption. Here, we’ll examine your rights and the actions you need to take to obtain the compensation you deserve from the airline.

Airblue Flight Delay or Cancellation Compensation

Before claiming the Airblue compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of delay or flight cancellation.

Airblue Compensation for Flight Delay

According to UK and EU laws, passengers are eligible for up to €600 in compensation per person if their flight is delayed. It’s crucial to note that this flight delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you arrive at your destination airport.

Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation varies based on several factors, including the duration of the delay and the route length of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Remember you may not be compensated for every flight delay. Airblue is not obliged to provide compensation when extraordinary circumstances beyond their control arise. This covers severe weather conditions, airport issues, or air traffic controller strikes. In such situations, you will generally not be given compensation as it is not the airline’s fault.

Airblue Compensation for Flight Cancellation

EU 261 states that airlines must inform passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you could qualify for flight cancellation compensation ranging from €250 to €600 per passenger, depending on the flight distance. However, if the airline provides you with an alternate flight, it could potentially avoid compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting an alternative flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated based on two criteria: the distance of the flight and the length of the delay, in line with the table below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Airblue is not obliged to compensate you if they provide an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.

Are Airblue Flights Covered By EU 261/2004?

EU 261 applies to all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.

Nevertheless, Airblue is not a European airline. Consequently, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Airblue

If your travel plans have been affected by a flight delay or cancellation with Airblue, it’s important to understand that you might be entitled to compensation under EU regulations. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Complete our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
• Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will do our best to get you your compensation. You are only charged if we win your case.

These steps will help you file your claim quickly and improve your chances of obtaining the compensation you’re entitled to. You might have plenty of time after your flight to make a claim, but it’s best to file it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Airblue goes the additional mile to support passengers during travel disruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions occur, Airblue is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, becomes applicable when flight delays exceed two hours. The services provided include:

• Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Airblue offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Airblue provides hotel room accommodation. This includes transportation between the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airline staff at the airport for instant assistance.

Rebooking and Refunds

When Airblue cancels a flight, passengers have the option to receive a full refund or rebook on an alternative flight. This option is essential for minimizing travel inconveniences and assisting passengers to manage unforeseen circumstances successfully.

• Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your journey, Airblue shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Airblue shall arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Furthermore, if your booking includes connecting flights, Airblue shall help in rebooking your entire journey, not just the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations