Coping with flight problems can be really frustrating. However, the good news is that the European Union has regulations to support travelers when things go wrong. If you’re taking a plane in the EU, it’s wise to know about these regulations. They can help you out if your flight gets messed up.
Knowing what you’re entitled to can make managing travel issues much easier. While it won’t get you to your destination quicker, it can make you more relaxed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get support. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to inquire with airline representatives about these entitlements if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Air Tahiti Flight Delay Compensation
Flight delays from Air Tahiti can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you reach your destination, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed equally.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air Tahiti Flight Cancellation Compensation
Europe has laws to help you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled less than two weeks before you’re supposed to leave, you could be eligible for compensation of up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you can still receive compensation. The key factor is when you reach your final destination.
How much money you might get depends on a couple of points:
- The distance of your flight
- How late you arrive
So, even if the alternative flight is delayed, you could still be eligible for compensation.
Check out the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Air Tahiti
It’s crucial to be aware of how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will strive to secure your compensation. You only pay us if we win your case.
Keep in mind that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Air Tahiti Flights are Covered by EU261?
The European Union’s laws for protecting air passengers have a wide-ranging scope. They cover every flight leaving an airport within an EU country and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, within, or from Europe, you likely have these rights. It’s helpful to understand these laws – they’re in place to support you if problems occur with your flight. They guarantee you’re not abandoned when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Air Tahiti isn’t always at fault when flights are delayed or cancelled. Occasionally, events occur that the airline has no control over, like extreme weather or unforeseen issues.
For instance, if there’s unexpected severe weather, an urgent situation at the airport, or an air traffic control strike, Air Tahiti isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties come up.