Handling flight problems can be very annoying. However, the good news is that the European Union has regulations to support travelers when things don’t go as planned. If you’re flying in the EU, it’s a good idea to know about these regulations. They can be useful if your flight gets messed up.
Being aware of your options can make dealing with travel problems a lot simpler. While it won’t make your flight go any faster, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- A different flight option
- Compensation to make up for the trouble
Don’t forget to inquire with airline representatives about these entitlements if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
Air Horizont Flight Delay Compensation
Travel setbacks from Air Horizont can be really annoying. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What is important is when you reach your destination, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A brief trip won’t yield as much as a long one, even if they’re both delayed the same amount of time.
Want to know exactly how much you could get? Check out the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air Horizont Flight Cancellation Compensation
The European Union has laws to protect you if your flight is cancelled. Here’s what you need to know:
In the event of a flight cancellation less than two weeks before you’re supposed to leave, you might get compensation up to €600. But there’s a catch – the airline can avoid paying if they rebook you on a different flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
How much money you might get is based on two things:
- How far you’re flying
- How late you arrive
As a result, even if you arrive later than planned, you might still get some compensation.
Refer to the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air Horizont
It’s crucial to be aware of how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Air Horizont Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving an airport within an EU country and to all flights arriving at an airport in an EU member state when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline within, to, or from Europe, you probably have these rights. It’s helpful to be aware of these laws – they’re in place to assist you if something goes wrong with your flight. They guarantee you’re not left on your own when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Air Horizont isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, things happen that the airline can’t control, like severe weather conditions or unexpected problems.
For example, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, Air Horizont is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202508:00 | Air Horizont 6150 | Bratislava (BTS) Barcelona (BCN) | delayed | Claim Refund |
16.06.202514:20 | Air Horizont 6012 | Bratislava (BTS) Kerkyra (CFU) | delayed | Claim Refund |
15.06.202519:05 | Air Horizont | Paris (CDG) Bratislava (BTS) | delayed | Claim Refund |
15.05.202512:35 | Air Horizont | Rome (FCO) Leon (LEN) | delayed | Claim Refund |
30.04.202510:15 | Air Horizont | London (SEN) Farnborough (FAB) | delayed | Claim Refund |
