Coping with flight disruptions can be quite upsetting. However, the positive thing is that the European Union has laws to support travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s smart to know about these regulations. They can be useful if your flight goes off course.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight delays, cancellations, and overbookings.
Knowing what you’re entitled to can make managing travel issues much easier. While it won’t get you to your destination quicker, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s assistance available in the case of a flight disruption. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Refreshments and snacks;
- Accommodation if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund;
- An alternative flight;
- Compensation to make up for the inconvenience.
Remember to ask airline workers about these things if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Twin Jet Flight Delay Compensation
Travel setbacks from Twin Jet can be really annoying. However there’s some good news: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A short flight won’t get you as much money as a longer flight, even if they’re both delayed equally.
Want to know exactly how much you could get? Check out the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Twin Jet delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Twin Jet Flight Cancellation Compensation
The European Union has laws to help you if your flight gets cancelled. Here’s the important information:
In the event of a flight cancellation less than two weeks before your planned travel date, you may be entitled to compensation of up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
The amount you could receive is determined by a couple of points:
- The distance of your flight
- The delay in your arrival
So, even if you arrive later than planned, you might still get some compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Twin Jet
It’s essential to understand how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will strive to secure your compensation. You only incur a fee if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you are entitled to compensation.
Which Twin Jet Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They cover all flights departing from an airport in an EU member state and any flight coming into an airport in an EU member state provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s good to know about these laws – they’re there to support you if problems occur with your flight. They ensure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Twin Jet isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like extreme weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, Twin Jet is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues arise. However, Twin Jet must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202520:05 | Twin Jet 9016 | Rome (MXP) Marseille (MRS) | Delayed | Claim Refund |
07.11.202518:25 | Twin Jet 5417 | Lyon (LYS) Rome (MXP) | Delayed | Claim Refund |
07.11.202518:10 | Twin Jet 9015 | Marseille (MRS) Rome (MXP) | Delayed | Claim Refund |
06.11.202518:00 | Twin Jet 1519 | Marseille (MRS) Toulouse (TLS) | Delayed | Claim Refund |
06.11.202517:50 | Twin Jet 3618 | Nice (NCE) Toulouse (TLS) | Delayed | Claim Refund |
06.11.202514:25 | Twin Jet | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
05.11.202508:35 | Twin Jet | Nantes (NTE) Toulouse (TLS) | Delayed | Claim Refund |
05.11.202506:45 | Twin Jet | Toulouse (TLS) Nantes (NTE) | Delayed | Claim Refund |
05.11.202506:15 | Twin Jet | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
04.11.202514:00 | Twin Jet | Marseille (MRS) Chateauroux (CHR) | Delayed | Claim Refund |
04.11.202508:40 | Twin Jet 5412 | Rome (MXP) Lyon (LYS) | Delayed | Claim Refund |
04.11.202508:15 | Twin Jet 7212 | Pau (PUF) Lyon (LYS) | Delayed | Claim Refund |
04.11.202507:00 | Twin Jet 5411 | Lyon (LYS) Rome (MXP) | Delayed | Claim Refund |
04.11.202506:30 | Twin Jet 7211 | Lyon (LYS) Pau (PUF) | Delayed | Claim Refund |
04.11.202506:15 | Twin Jet 2911 | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
30.10.202507:00 | Twin Jet 3711 | Toulouse (TLS) Rennes (RNS) | Delayed | Claim Refund |
27.10.202508:20 | Twin Jet 3612 | Nice (NCE) Toulouse (TLS) | Delayed | Claim Refund |
24.10.202520:05 | Twin Jet 9016 | Rome (MXP) Marseille (MRS) | Delayed | Claim Refund |
24.10.202518:40 | Twin Jet 3616 | Nice (NCE) Toulouse (TLS) | Delayed | Claim Refund |
24.10.202517:15 | Twin Jet 1517 | Marseille (MRS) Toulouse (TLS) | Delayed | Claim Refund |
24.10.202517:00 | Twin Jet | Marseille (MRS) Nice (NCE) | Delayed | Claim Refund |
09.10.202512:30 | Twin Jet 3715 | Toulouse (TLS) Rennes (RNS) | Delayed | Claim Refund |
09.10.202508:20 | Twin Jet 82 | Paris (ORY) Le Puy (LPY) | Delayed | Claim Refund |
09.10.202506:50 | Twin Jet 81 | Le Puy (LPY) Paris (ORY) | Delayed | Claim Refund |
08.10.202518:10 | Twin Jet 9015 | Marseille (MRS) Rome (MXP) | Delayed | Claim Refund |
08.10.202516:50 | Twin Jet 2914 | Lyon (LYS) Strasbourg (SXB) | Delayed | Claim Refund |
08.10.202508:50 | Twin Jet 3612 | Nice (NCE) Toulouse (TLS) | Delayed | Claim Refund |
08.10.202507:00 | Twin Jet 3611 | Toulouse (TLS) Nice (NCE) | Delayed | Claim Refund |
07.10.202519:35 | Twin Jet 3618 | Nice (NCE) Toulouse (TLS) | Delayed | Claim Refund |
07.10.202518:00 | Twin Jet 1519 | Marseille (MRS) Toulouse (TLS) | Delayed | Claim Refund |
07.10.202508:20 | Twin Jet 82 | Paris (ORY) Le Puy (LPY) | Delayed | Claim Refund |
07.10.202506:50 | Twin Jet 81 | Le Puy (LPY) Paris (ORY) | Delayed | Claim Refund |
06.10.202520:40 | Twin Jet 2916 | Lyon (LYS) Strasbourg (SXB) | Delayed | Claim Refund |
06.10.202520:05 | Twin Jet 5418 | Rome (MXP) Lyon (LYS) | Delayed | Claim Refund |
06.10.202518:25 | Twin Jet 5417 | Lyon (LYS) Rome (MXP) | Delayed | Claim Refund |
06.10.202518:20 | Twin Jet | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
06.10.202518:20 | Twin Jet 2915 | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
06.10.202516:50 | Twin Jet | Lyon (LYS) Strasbourg (SXB) | Delayed | Claim Refund |
06.10.202516:50 | Twin Jet 2914 | Lyon (LYS) Strasbourg (SXB) | Delayed | Claim Refund |
06.10.202516:10 | Twin Jet 6616 | Bologna (BLQ) Lyon (LYS) | Delayed | Claim Refund |
06.10.202515:30 | Twin Jet | Lyon (LYS) Le Puy (LPY) | Delayed | Claim Refund |
06.10.202514:30 | Twin Jet | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
06.10.202514:30 | Twin Jet 2913 | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
06.10.202510:15 | Twin Jet | Le Puy (LPY) Lyon (LYS) | Delayed | Claim Refund |
03.10.202520:40 | Twin Jet 2916 | Lyon (LYS) Strasbourg (SXB) | Delayed | Claim Refund |
03.10.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | Delayed | Claim Refund |
03.10.202518:20 | Twin Jet | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
03.10.202516:50 | Twin Jet 2914 | Lyon (LYS) Strasbourg (SXB) | Delayed | Claim Refund |
03.10.202516:10 | Twin Jet 6616 | Bologna (BLQ) Lyon (LYS) | Delayed | Claim Refund |
01.10.202518:20 | Twin Jet 2915 | Strasbourg (SXB) Lyon (LYS) | Delayed | Claim Refund |
01.10.202516:50 | Twin Jet 2914 | Lyon (LYS) Strasbourg (SXB) | Delayed | Claim Refund |
01.10.202516:30 | Twin Jet 7217 | Lyon (LYS) Pau (PUF) | Delayed | Claim Refund |
01.10.202516:10 | Twin Jet 6616 | Bologna (BLQ) Lyon (LYS) | Delayed | Claim Refund |
29.09.202508:20 | Twin Jet 82 | Paris (ORY) Le Puy (LPY) | Delayed | Claim Refund |
25.09.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | Delayed | Claim Refund |
25.09.202508:50 | Twin Jet 3612 | Nice (NCE) Toulouse (TLS) | Delayed | Claim Refund |
