Compensation and Reimbursement for Lion Air Strike

Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are covered under EU261 regulation. This regulation outlines the rules for assistance and compensation to passengers in cases of airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline.

When Are You Entitled to Lion Air Strike Compensation?

EU Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to pay compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, as a result, the airline is responsible for them.

It is crucial to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions resulting from these ground crew members, the chances of receiving compensation may be significantly reduced. It is essential to determine exactly which personnel is involved in the strike. This directly influences your eligibility for compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must notify passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Requirements for Lion Air Strike Compensation

When a flight disruption occurs, passengers could be eligible for compensation, but specific requirements must be met. It’s important to understand these criteria to properly navigate the compensation process:

• Your flight must be covered by the EU261/2004 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
• A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
• You must have a valid reservation and be prepared to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
• You need to get to the airport on time. Complete check-in by the specified time by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

In case you believe you meet these requirements following a Lion Air strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.

How to Claim Lion Air Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. It can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:

1. Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
2. Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will strive to obtain your rightful compensation. You are only charged if we win your case.

Following these steps, receive the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below fall under the airline company’s duty to care for each passenger.

Right to Care

When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by more than five hours, you have the right to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.

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