Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are protected by EU261 regulation. This regulation establishes the rules for assistance and compensation for travelers when facing airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.
When Are You Entitled to Jambojet Strike Compensation?
European Union Regulation 261/2004 protects travelers affected by airline strikes. This legislation obliges the airline to pay compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Certain strikes may be classified as the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground personnel, etc. In the event of disruptions caused by these ground staff, the chances of obtaining compensation may be significantly reduced. It is crucial to identify exactly which staff is involved in the strike. This directly affects your right to compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must notify travelers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the table:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane took off.
The amount of compensation is based on the distance of the flight and the duration of the delay:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Jambojet Strike Compensation
When a travel disruption occurs, passengers may be entitled to compensation, but specific criteria must be met. It is crucial to understand these criteria to properly navigate the compensation process:
- Your flight must be covered by the EU261 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when handled by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with less than fourteen days’ notice before the scheduled departure.
- You are required to have a confirmed reservation and be prepared to travel. This includes having a confirmed booking and all necessary travel documents prepared (passport, visas).
- You need to get to the airport on time. Check-in within the specified time by your airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
Should you believe you meet these conditions following a Jambojet strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.
How to Claim Jambojet Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:
- Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will make every effort to get you your compensation. You are only charged if we win your case.
Following these steps, you will get the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Moreover, the affected passengers have a right to make two phone calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by over five hours, you are entitled to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
17.04.202514:10 | Jambojet 8694 | Nairobi (NBO) Ukunda (UKA) | delayed | Refunds |
29.03.202515:10 | Jambojet 8694 | Nairobi (NBO) Ukunda (UKA) | delayed | Refunds |
24.03.202516:20 | Jambojet 8695 | Ukunda (UKA) Nairobi (NBO) | delayed | Refunds |
23.03.202514:50 | Jambojet 8696 | Nairobi (NBO) Ukunda (UKA) | delayed | Refunds |
22.03.202515:10 | Jambojet 8694 | Nairobi (NBO) Ukunda (UKA) | delayed | Refunds |
17.03.202514:35 | Jambojet 8694 | Nairobi (NBO) Ukunda (UKA) | delayed | Refunds |
15.03.202515:10 | Jambojet 8694 | Nairobi (NBO) Ukunda (UKA) | delayed | Refunds |
26.02.202517:10 | Jambojet 8555 | Zanzibar (ZNZ) Mombasa (MBA) | delayed | Refunds |