Flight cancellations or delays due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation establishes the rules for assistance and compensation for travelers during airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline.
When Are You Entitled to China Eastern Airlines Strike Compensation?
EU Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to pay compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.
It is essential to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions caused by these ground crew members, the chances of obtaining compensation may be significantly reduced. It is crucial to identify exactly which staff is involved in the strike. This directly affects your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is important to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the following table:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for China Eastern Airlines Strike Compensation
When a travel disruption occurs, passengers may be entitled to compensation, but certain criteria must be met. It is crucial to understand these requirements to effectively manage the compensation process:
- Your flight must be covered by the EU261 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when handled by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by 3 hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
- You must have a confirmed reservation and be prepared to travel. This includes having a valid booking and all necessary travel documents ready (passport, visas).
- You need to get to the airport on time. Check-in within the specified time by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
In case you believe you meet these criteria following a China Eastern Airlines strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step to potentially obtaining compensation for an airline strike.
How to Claim China Eastern Airlines Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:
- Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Following these steps, obtain the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. In addition to this, the affected passengers have a right to make 2 calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by 5+ hours, you can request a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
20.06.202514:00 | China Eastern Airlines 5714 | (PKX) Jinghong (JHG) | cancelled | Claim Refund |
20.06.202509:20 | China Eastern Airlines 858 | Kunming (KMG) Lanzhou (LHW) | delayed | Claim Refund |
20.06.202509:00 | China Eastern Airlines 5703 | Kunming (KMG) (PKX) | cancelled | Claim Refund |
20.06.202508:10 | China Eastern Airlines 3173 | Chongqing (TFU) Lanzhou (LHW) | delayed | Claim Refund |
20.06.202507:40 | China Eastern Airlines 2284 | Changchun (CGQ) (PKX) | cancelled | Claim Refund |
20.06.202506:55 | China Eastern Airlines 6662 | Shenzhen (SZX) (PKX) | cancelled | Claim Refund |
20.06.202506:45 | China Eastern Airlines 4331 | Hangzhou (HGH) Zunyi (ZYI) | delayed | Claim Refund |
19.06.202523:10 | China Eastern Airlines 2348 | Hohhot (HET) Lanzhou (LHW) | cancelled | Claim Refund |
19.06.202522:30 | China Eastern Airlines 5140 | Hangzhou (HGH) (PKX) | cancelled | Claim Refund |
19.06.202522:15 | China Eastern Airlines 6690 | Chongqing (CKG) (PKX) | cancelled | Claim Refund |
19.06.202522:10 | China Eastern Airlines 3542 | Qingdao (TAO) Chengdu (CTU) | delayed | Claim Refund |
19.06.202522:00 | China Eastern Airlines 6360 | Yinchuan (INC) Jinan (TNA) | delayed | Claim Refund |
19.06.202521:55 | China Eastern Airlines 1741 | Paris (CDG) Dublin (DUB) | delayed | Claim Refund |
19.06.202521:55 | China Eastern Airlines 6488 | (PKX) Ningbo (NGB) | cancelled | Claim Refund |
19.06.202521:45 | China Eastern Airlines 5186 | Shanghai (PVG) (PKX) | delayed | Claim Refund |
19.06.202521:45 | China Eastern Airlines 6860 | Guangzhou (CAN) (PKX) | delayed | Claim Refund |
19.06.202521:45 | China Eastern Airlines 1899 | Amsterdam (AMS) Dublin (DUB) | delayed | Claim Refund |
19.06.202521:35 | China Eastern Airlines 6114 | Nanchang (KHN) (PKX) | cancelled | Claim Refund |
19.06.202521:20 | China Eastern Airlines 2283 | (PKX) Changchun (CGQ) | cancelled | Claim Refund |
19.06.202521:20 | China Eastern Airlines 9723 | Dali City (DLU) (PKX) | delayed | Claim Refund |
19.06.202521:15 | China Eastern Airlines 4393 | Abu Dhabi (AUH) (PKX) | delayed | Claim Refund |
19.06.202521:10 | China Eastern Airlines 4739 | Guangzhou (CAN) (PKX) | delayed | Claim Refund |
19.06.202521:00 | China Eastern Airlines 2198 | Changsha (CSX) Lanzhou (LHW) | delayed | Claim Refund |
19.06.202521:00 | China Eastern Airlines 4620 | Xiamen (XMN) (PKX) | delayed | Claim Refund |
19.06.202520:50 | China Eastern Airlines 9688 | Hangzhou (HGH) (PKX) | delayed | Claim Refund |
19.06.202520:50 | China Eastern Airlines 6184 | Guangzhou (CAN) (PKX) | delayed | Claim Refund |
19.06.202520:50 | China Eastern Airlines 6669 | (PKX) Shenzhen (SZX) | cancelled | Claim Refund |
19.06.202520:45 | China Eastern Airlines 4859 | Shanghai (PVG) (PKX) | delayed | Claim Refund |
19.06.202520:45 | China Eastern Airlines 8179 | Jinjiang (JJN) (PKX) | delayed | Claim Refund |
19.06.202520:40 | China Eastern Airlines 8203 | Tongren (TEN) (PKX) | delayed | Claim Refund |
19.06.202520:40 | China Eastern Airlines 8199 | Shantou (SWA) (PKX) | delayed | Claim Refund |
19.06.202520:40 | China Eastern Airlines 4745 | Shenzhen (SZX) (PKX) | delayed | Claim Refund |
19.06.202520:40 | China Eastern Airlines 8245 | Chizhou (JUH) (PKX) | delayed | Claim Refund |
19.06.202520:35 | China Eastern Airlines 8209 | Shanghai (SHA) (PKX) | delayed | Claim Refund |
19.06.202520:35 | China Eastern Airlines 5179 | Ningbo (NGB) (PKX) | delayed | Claim Refund |
19.06.202520:30 | China Eastern Airlines 8259 | Xingyi (ACX) (PKX) | delayed | Claim Refund |
19.06.202520:30 | China Eastern Airlines 8113 | Hanzhong (HZG) (PKX) | delayed | Claim Refund |
19.06.202520:30 | China Eastern Airlines 8193 | Luzhou (LZO) (PKX) | delayed | Claim Refund |
19.06.202520:25 | China Eastern Airlines 4626 | Fuzhou (FOC) (PKX) | delayed | Claim Refund |
19.06.202520:25 | China Eastern Airlines 3510 | Tianjin (TSN) Chengdu (CTU) | delayed | Claim Refund |
19.06.202520:20 | China Eastern Airlines 6648 | Chengdu (CTU) (PKX) | delayed | Claim Refund |
19.06.202520:10 | China Eastern Airlines 2662 | Zhuhai (ZUH) (PKX) | delayed | Claim Refund |
19.06.202520:10 | China Eastern Airlines 2949 | Wuxi (WUX) (PKX) | delayed | Claim Refund |
19.06.202520:00 | China Eastern Airlines 8095 | Huizhou (HUZ) (PKX) | delayed | Claim Refund |
19.06.202519:55 | China Eastern Airlines 9852 | Urumqi (URC) (PKX) | delayed | Claim Refund |
19.06.202519:50 | China Eastern Airlines 6550 | Shenzhen (SZX) (PKX) | delayed | Claim Refund |
19.06.202519:50 | China Eastern Airlines 8080 | Yulin (UYN) (PKX) | delayed | Claim Refund |
19.06.202519:45 | China Eastern Airlines 2852 | (PKX) Changzhou (CZX) | delayed | Claim Refund |
19.06.202519:40 | China Eastern Airlines 6310 | Guangzhou (CAN) (PKX) | cancelled | Claim Refund |
19.06.202519:35 | China Eastern Airlines 8064 | (PKX) Chongqing (TFU) | delayed | Claim Refund |
19.06.202519:30 | China Eastern Airlines 6298 | Dunhuang (DNH) (PKX) | delayed | Claim Refund |
19.06.202519:30 | China Eastern Airlines 4477 | Kashi (KHG) (QSZ) | delayed | Claim Refund |
19.06.202519:05 | China Eastern Airlines 2459 | Wuhan (WUH) (PKX) | delayed | Claim Refund |
19.06.202519:00 | China Eastern Airlines 4300 | Yinchuan (INC) Hangzhou (HGH) | delayed | Claim Refund |
19.06.202518:45 | China Eastern Airlines 6870 | Shenzhen (SZX) (PKX) | delayed | Claim Refund |
19.06.202518:45 | China Eastern Airlines 8269 | Yiwu (YIW) (PKX) | delayed | Claim Refund |
19.06.202518:40 | China Eastern Airlines 4642 | Hangzhou (HGH) (PKX) | delayed | Claim Refund |
19.06.202518:30 | China Eastern Airlines 8071 | Hailar (HLD) (PKX) | delayed | Claim Refund |
19.06.202518:30 | China Eastern Airlines 6487 | Ningbo (NGB) (PKX) | cancelled | Claim Refund |
19.06.202518:30 | China Eastern Airlines 5139 | (PKX) Hangzhou (HGH) | cancelled | Claim Refund |
19.06.202518:20 | China Eastern Airlines 6113 | (PKX) Nanchang (KHN) | cancelled | Claim Refund |
19.06.202518:15 | China Eastern Airlines 6687 | (PKX) Chongqing (CKG) | cancelled | Claim Refund |
19.06.202518:10 | China Eastern Airlines 2667 | Wuxi (WUX) (PKX) | delayed | Claim Refund |
19.06.202518:05 | China Eastern Airlines 9968 | Changsha (CSX) (PKX) | delayed | Claim Refund |
19.06.202518:00 | China Eastern Airlines 8244 | (PKX) Chizhou (JUH) | delayed | Claim Refund |
19.06.202518:00 | China Eastern Airlines 8161 | Zhuhai (ZUH) (PKX) | delayed | Claim Refund |
19.06.202517:30 | China Eastern Airlines 4858 | (PKX) Shanghai (PVG) | delayed | Claim Refund |
19.06.202517:00 | China Eastern Airlines 4656 | Xiamen (XMN) (PKX) | delayed | Claim Refund |
19.06.202517:00 | China Eastern Airlines 6162 | Hangzhou (HGH) (PKX) | cancelled | Claim Refund |
19.06.202516:50 | China Eastern Airlines 8237 | Lingling (LLF) (PKX) | delayed | Claim Refund |
19.06.202516:50 | China Eastern Airlines 8192 | (PKX) Luzhou (LZO) | delayed | Claim Refund |
19.06.202516:50 | China Eastern Airlines 8198 | (PKX) Shantou (SWA) | delayed | Claim Refund |
19.06.202516:45 | China Eastern Airlines 1637 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
19.06.202516:45 | China Eastern Airlines 3644 | Shanghai (SHA) (PKX) | delayed | Claim Refund |
19.06.202516:40 | China Eastern Airlines 2841 | Nanjing (NKG) (PKX) | delayed | Claim Refund |
19.06.202516:30 | China Eastern Airlines 4479 | (SHF) Korla (KRL) | cancelled | Claim Refund |
19.06.202516:20 | China Eastern Airlines 8258 | (PKX) Xingyi (ACX) | delayed | Claim Refund |
19.06.202516:20 | China Eastern Airlines 4332 | Zunyi (ZYI) Hangzhou (HGH) | delayed | Claim Refund |
19.06.202516:15 | China Eastern Airlines 8169 | Xiamen (XMN) (PKX) | delayed | Claim Refund |
19.06.202516:15 | China Eastern Airlines 1668 | Berlin (BER) Paris (CDG) | delayed | Claim Refund |
19.06.202516:05 | China Eastern Airlines 8223 | Ningbo (NGB) (PKX) | delayed | Claim Refund |
19.06.202516:05 | China Eastern Airlines 2453 | Enshi (ENH) (PKX) | delayed | Claim Refund |
19.06.202516:05 | China Eastern Airlines 5148 | Hangzhou (HGH) (PKX) | delayed | Claim Refund |
19.06.202515:55 | China Eastern Airlines 9891 | Lanzhou (LHW) Zhuhai (ZUH) | delayed | Claim Refund |
19.06.202515:55 | China Eastern Airlines 526 | Tokyo (KIX) (PKX) | delayed | Claim Refund |
19.06.202515:50 | China Eastern Airlines 6270 | Korla (KRL) (PKX) | delayed | Claim Refund |
19.06.202515:25 | China Eastern Airlines 8086 | (PKX) Ordos (Dongsheng) (DSN) | delayed | Claim Refund |
19.06.202515:15 | China Eastern Airlines 6308 | Guangzhou (CAN) (PKX) | delayed | Claim Refund |
19.06.202515:15 | China Eastern Airlines 4433 | Trieste (TRS) Rome (FCO) | delayed | Claim Refund |
19.06.202515:00 | China Eastern Airlines 4622 | Xiamen (XMN) (PKX) | delayed | Claim Refund |
19.06.202514:40 | China Eastern Airlines 2555 | (WDS) Xiamen (XMN) | delayed | Claim Refund |
19.06.202514:40 | China Eastern Airlines 2360 | Nanjing (NKG) Lanzhou (LHW) | delayed | Claim Refund |
19.06.202514:40 | China Eastern Airlines 6305 | (PKX) Guangzhou (CAN) | cancelled | Claim Refund |
19.06.202514:35 | China Eastern Airlines 2560 | (PKX) Wuhan (WUH) | delayed | Claim Refund |
19.06.202514:30 | China Eastern Airlines 2412 | Lanzhou (LHW) Jiayuguan (JGN) | delayed | Claim Refund |
19.06.202514:30 | China Eastern Airlines 5457 | Hangzhou (HGH) (PKX) | delayed | Claim Refund |
19.06.202514:25 | China Eastern Airlines 8361 | Shanghai (PVG) Lanzhou (LHW) | delayed | Claim Refund |
19.06.202514:25 | China Eastern Airlines 2347 | Lanzhou (LHW) Hohhot (HET) | cancelled | Claim Refund |
19.06.202514:05 | China Eastern Airlines 5198 | Jiagedaqi (JGD) Harbin (HRB) | delayed | Claim Refund |
19.06.202514:05 | China Eastern Airlines 8083 | Urumqi (URC) (PKX) | delayed | Claim Refund |