Compensation and Reimbursement for Sansa Airlines Strike

Yurii Semikopenko
04.09.2024

Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are covered under EU261/2004 regulation. This regulation outlines the rules for compensation and assistance to passengers in cases of airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline.

When Are You Entitled to Sansa Airlines Strike Compensation?

European Union Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to pay compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, as a result, the airline is responsible for them.

It is essential to understand that the situation with compensation is complex. Some strikes may qualify for the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground staff, etc. In the event of disruptions caused by these ground crew members, the chances of receiving compensation may be significantly reduced. It is crucial to determine exactly which staff is involved in the strike. This directly affects your eligibility for compensation.

Flight Cancellation Compensation

In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.

It is important to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

According to the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than planned, you are entitled to compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Sansa Airlines Strike Compensation

When a travel disruption occurs, passengers may be entitled to compensation, but specific criteria must be met. It is important to understand these requirements to effectively manage the compensation process:

  • Your flight must be covered by the EU261/2004 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when handled by an EU-based airline.
  • A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
  • You must have a confirmed reservation and be prepared to travel. This includes having a valid booking and all necessary travel documents prepared (passport, visas).
  • You need to get to the airport on time. Complete check-in by the time specified by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

In case you believe you meet these requirements following a Sansa Airlines strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially receiving compensation for an airline strike.

How to Claim Sansa Airlines Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:

  1. Complete this form. You’ll need to provide details including your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws thoroughly and will do our best to get you your compensation. You only incur a fee if we win your case.

By following these steps, you’ll obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below fall under the airline company’s duty to care for every passenger.

Right to Care

If the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. In addition to this, the affected passengers have a right to make 2 phone calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by more than five hours, you have the right to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

18.04.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

18.04.202512:20

SANSA Regional

5796

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

17.04.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

15.04.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

15.04.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

14.04.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

13.04.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

11.04.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

10.04.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

10.04.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

09.04.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

05.04.202517:00

SANSA Regional

1099

Puerto Jimenez (PJM)

San Jose (SJO)

delayed

Refunds

05.04.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

05.04.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

05.04.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

05.04.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

04.04.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

03.04.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

02.04.202508:40

SANSA Regional

6719

Fortuna (FON)

San Jose (SJO)

delayed

Refunds

31.03.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

31.03.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

31.03.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

30.03.202515:40

SANSA Regional

1002

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

29.03.202516:00

SANSA Regional

5780

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

29.03.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

26.03.202511:40

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

26.03.202510:20

SANSA Regional

6742

San Jose (SJO)

Fortuna (FON)

delayed

Refunds

25.03.202517:00

SANSA Regional

1099

Puerto Jimenez (PJM)

San Jose (SJO)

delayed

Refunds

25.03.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

25.03.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

25.03.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

24.03.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

24.03.202512:20

SANSA Regional

5796

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

22.03.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

22.03.202511:10

SANSA Regional

5772

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

21.03.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

21.03.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

20.03.202517:00

SANSA Regional

1099

Puerto Jimenez (PJM)

San Jose (SJO)

delayed

Refunds

20.03.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

19.03.202517:00

SANSA Regional

1099

Puerto Jimenez (PJM)

San Jose (SJO)

delayed

Refunds

19.03.202510:20

SANSA Regional

6746

San Jose (SJO)

Fortuna (FON)

delayed

Refunds

19.03.202507:35

SANSA Regional

6750

San Jose (SJO)

Fortuna (FON)

delayed

Refunds

17.03.202512:30

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

16.03.202517:20

SANSA Regional

1099

Puerto Jimenez (PJM)

San Jose (SJO)

delayed

Refunds

16.03.202516:20

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

16.03.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

15.03.202513:20

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

15.03.202512:20

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

14.03.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

13.03.202517:00

SANSA Regional

1099

Puerto Jimenez (PJM)

San Jose (SJO)

delayed

Refunds

13.03.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

13.03.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

12.03.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

10.03.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

09.03.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

09.03.202513:00

SANSA Regional

1067

Drake Bay (DRK)

San Jose (SJO)

delayed

Refunds

09.03.202512:00

SANSA Regional

1066

San Jose (SJO)

Drake Bay (DRK)

delayed

Refunds

02.03.202516:20

SANSA Regional

1012

San Jose (SJO)

Pavones (XQP)

delayed

Refunds

02.03.202516:00

SANSA Regional

1098

San Jose (SJO)

Puerto Jimenez (PJM)

delayed

Refunds

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