Cancelled and delayed flights are the most frequent problems encountered by travelers. Luckily, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the conditions in which passengers are eligible for compensation and assistance in the event of flight disruption.
In this article, you will find everything you need to know about Regulation EU261 and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers arriving at Philadelphia International Airport from EU countries or departing from Philadelphia International Airport to anywhere on flights operated by airlines from the EU have specific rights. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
Philadelphia International Airport Flight Delay Compensation
Passengers facing flight delays at Philadelphia International Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances outside their control.
Philadelphia International Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Philadelphia International Airport, according to EU 261/2004, travelers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to this table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which Philadelphia International Airport Flights are Covered by EU261?
While Philadelphia International Airport is not within the EU, EU Regulation 261/2004 may still apply to some flights. Travelers arriving at Philadelphia International Airport from EU countries or departing from Philadelphia International Airport to anywhere on flights operated by EU-based airlines are covered by EU 261.
Thus, despite their geographic location outside the EU, certain flights departing from Philadelphia International Airport may be subject to European regulations if they are operated by European airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Philadelphia International Airport to anywhere | Yes | No |
| Arrivals at Philadelphia International Airport from inside the EU | Yes | No |
| Arrivals at Philadelphia International Airport from outside the EU | No | No |
How to Claim Compensation from Philadelphia International Airport
Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Philadelphia International Airport, you may be entitled to compensation under EU 261/2004.
To initiate a compensation claim, follow these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202514:00 | empty | Philadelphia International (PHL) Cambria County (JST) | delayed | Claim Refund |
20.06.202509:50 | American Airlines 6011 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
20.06.202509:50 | AlphaSky 4705 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
20.06.202506:45 | Air Tahiti Nui 2533 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202506:45 | Hawaiian Airlines 6353 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202523:40 | UPS Airlines 1415 | Philadelphia International (PHL) () | delayed | Claim Refund |
19.06.202521:30 | American Airlines 5911 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | cancelled | Claim Refund |
19.06.202521:20 | British Airways 6811 | Philadelphia International (PHL) Burlington International (BTV) | cancelled | Claim Refund |
19.06.202521:20 | AlphaSky 4723 | Philadelphia International (PHL) Burlington International (BTV) | cancelled | Claim Refund |
19.06.202521:20 | American Airlines 5043 | Philadelphia International (PHL) Burlington International (BTV) | cancelled | Claim Refund |
19.06.202519:10 | Qatar Airways 7681 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202519:10 | British Airways 5437 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202519:10 | American Airlines 2001 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202518:52 | Air Tahiti Nui 2770 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202518:52 | Hawaiian Airlines 6429 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202510:40 | American Airlines 2134 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
19.06.202510:40 | Qatar Airways 2276 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
19.06.202510:40 | Qatar Airways 7913 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
19.06.202510:40 | AlphaSky 4350 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
19.06.202507:00 | Frontier Airlines 181 | Philadelphia International (PHL) () | delayed | Claim Refund |
19.06.202503:25 | UPS Airlines 1018 | Philadelphia International (PHL) () | delayed | Claim Refund |
19.06.202503:11 | UPS Airlines 1344 | Philadelphia International (PHL) Palm Beach International Airport (PBI) | delayed | Claim Refund |
19.06.202500:30 | UPS Airlines 9814 | Philadelphia International (PHL) () | delayed | Claim Refund |
18.06.202522:15 | UPS Airlines 1189 | Philadelphia International (PHL) () | delayed | Claim Refund |
18.06.202521:30 | American Airlines 5911 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
18.06.202521:20 | AlphaSky 4723 | Philadelphia International (PHL) Burlington International (BTV) | cancelled | Claim Refund |
18.06.202521:20 | British Airways 6811 | Philadelphia International (PHL) Burlington International (BTV) | cancelled | Claim Refund |
18.06.202521:20 | American Airlines 5043 | Philadelphia International (PHL) Burlington International (BTV) | cancelled | Claim Refund |
18.06.202520:48 | UPS Airlines 1193 | Philadelphia International (PHL) () | delayed | Claim Refund |
18.06.202519:15 | UPS Airlines 9815 | Philadelphia International (PHL) () | delayed | Claim Refund |
18.06.202519:09 | American Airlines 4466 | Philadelphia International (PHL) () | cancelled | Claim Refund |
18.06.202519:09 | Qatar Airways 9031 | Philadelphia International (PHL) () | cancelled | Claim Refund |
18.06.202519:09 | AlphaSky 6748 | Philadelphia International (PHL) () | cancelled | Claim Refund |
18.06.202518:55 | American Airlines 5119 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
18.06.202518:55 | British Airways 6814 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
18.06.202518:55 | AlphaSky 4523 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
18.06.202518:52 | Alaska Airlines 443 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202518:52 | Hawaiian Airlines 6429 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202518:52 | Air Tahiti Nui 2770 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202517:30 | empty | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
18.06.202507:00 | NetJets Aviation 626 | Philadelphia International (PHL) San Antonio International (SAT) | delayed | Claim Refund |
18.06.202503:30 | UPS Airlines 1144 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
18.06.202503:25 | UPS Airlines 1018 | Philadelphia International (PHL) () | delayed | Claim Refund |
18.06.202500:30 | UPS Airlines 9814 | Philadelphia International (PHL) () | delayed | Claim Refund |
17.06.202522:15 | UPS Airlines 1189 | Philadelphia International (PHL) () | delayed | Claim Refund |
17.06.202521:30 | American Airlines 5934 | Philadelphia International (PHL) University Park Airport (SCE) | delayed | Claim Refund |
17.06.202521:30 | AlphaSky 4400 | Philadelphia International (PHL) University Park Airport (SCE) | delayed | Claim Refund |
17.06.202520:48 | UPS Airlines 1193 | Philadelphia International (PHL) () | delayed | Claim Refund |
17.06.202519:45 | American Airlines 5478 | Philadelphia International (PHL) Des Moines International (DSM) | delayed | Claim Refund |
17.06.202518:52 | Air Tahiti Nui 2770 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
17.06.202518:52 | Hawaiian Airlines 6429 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
17.06.202517:26 | Frontier Airlines 2581 | Philadelphia International (PHL) Palm Beach International Airport (PBI) | delayed | Claim Refund |
17.06.202514:20 | American Airlines 5923 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
17.06.202514:20 | Qatar Airways 7555 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
17.06.202510:54 | NetJets Aviation 645 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
17.06.202510:40 | AlphaSky 4787 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
17.06.202510:40 | Qatar Airways 7913 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
17.06.202510:40 | American Airlines 2134 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
17.06.202510:37 | Qatar Airways 2204 | Philadelphia International (PHL) () | cancelled | Claim Refund |
17.06.202510:37 | American Airlines 1416 | Philadelphia International (PHL) () | cancelled | Claim Refund |
17.06.202510:37 | Jet Linx Aviation 7613 | Philadelphia International (PHL) () | cancelled | Claim Refund |
17.06.202506:30 | American Airlines 9978 | Philadelphia International (PHL) Wicomico Regional (SBY) | delayed | Claim Refund |
17.06.202503:30 | UPS Airlines 1144 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
17.06.202503:11 | UPS Airlines 1344 | Philadelphia International (PHL) Palm Beach International Airport (PBI) | delayed | Claim Refund |
16.06.202522:15 | UPS Airlines 1189 | Philadelphia International (PHL) () | delayed | Claim Refund |
16.06.202519:09 | Qatar Airways 9031 | Philadelphia International (PHL) () | delayed | Claim Refund |
16.06.202519:09 | AlphaSky 6748 | Philadelphia International (PHL) () | delayed | Claim Refund |
16.06.202519:09 | American Airlines 4466 | Philadelphia International (PHL) () | delayed | Claim Refund |
16.06.202518:52 | Hawaiian Airlines 6429 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.06.202518:52 | Air Tahiti Nui 2770 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.06.202518:52 | Alaska Airlines 443 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.06.202514:20 | Qatar Airways 7555 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
16.06.202514:20 | American Airlines 5923 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
16.06.202509:50 | AlphaSky 4705 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
16.06.202509:50 | American Airlines 6011 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
16.06.202508:24 | American Airlines 5423 | Philadelphia International (PHL) Cherry Capital Airport (TVC) | delayed | Claim Refund |
15.06.202521:30 | American Airlines 5911 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
15.06.202521:20 | British Airways 6811 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
15.06.202521:20 | AlphaSky 4723 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
15.06.202521:20 | American Airlines 5043 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
15.06.202521:15 | empty | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
15.06.202518:55 | British Airways 6814 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
15.06.202518:55 | AlphaSky 4523 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
15.06.202518:55 | American Airlines 5119 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
15.06.202517:06 | Wheels Up 465 | Philadelphia International (PHL) () | delayed | Claim Refund |
15.06.202506:45 | Finnair 4574 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.06.202506:45 | Air Tahiti Nui 2360 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.06.202506:45 | Hawaiian Airlines 6428 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.06.202506:45 | Alaska Airlines 446 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
14.06.202521:30 | American Airlines 5911 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
14.06.202519:10 | British Airways 5437 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
14.06.202519:10 | Qatar Airways 7681 | Philadelphia International (PHL) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
14.06.202510:40 | AlphaSky 4709 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
14.06.202510:40 | Qatar Airways 7913 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
14.06.202510:40 | AlphaSky 4350 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
14.06.202510:40 | American Airlines 2134 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
14.06.202508:23 | American Airlines 5423 | Philadelphia International (PHL) Cherry Capital Airport (TVC) | cancelled | Claim Refund |
13.06.202514:20 | Qatar Airways 7555 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
13.06.202514:20 | American Airlines 5923 | Philadelphia International (PHL) Buffalo Niagara International (BUF) | delayed | Claim Refund |
13.06.202510:40 | AlphaSky 4709 | Philadelphia International (PHL) Burlington International (BTV) | delayed | Claim Refund |
