Cancelled and delayed flights are the most common issues encountered by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 outlines the conditions in which passengers are eligible for compensation and assistance during flight disruption.
Here, you will find everything you need to know about European Union Regulation 261 and in which situations you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers flying to or from Humberto Delgado Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is necessary, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.
Humberto Delgado Airport Flight Delay Compensation
Passengers encountering flight delays at Humberto Delgado Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances outside their control.
Humberto Delgado Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Humberto Delgado Airport, under EU 261, flyers may get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Humberto Delgado Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and flying with an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Humberto Delgado Airport to anywhere | Yes | Yes |
| Arrivals at Humberto Delgado Airport from inside the EU | Yes | No |
| Arrivals at Humberto Delgado Airport from outside the EU | Yes | No |
How to Claim Compensation from Humberto Delgado Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Humberto Delgado Airport, you may be entitled to compensation under European Union Regulation 261/2004.
To initiate a compensation claim, follow these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
22.06.202514:10 | Air France 9612 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | cancelled | Claim Refund |
22.06.202514:10 | Azores Airlines 125 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | cancelled | Claim Refund |
22.06.202514:10 | TAP Air Portugal 6621 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | cancelled | Claim Refund |
22.06.202513:15 | Azul 7471 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
22.06.202513:15 | Azores Airlines 8271 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
22.06.202513:15 | Lufthansa 6996 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
22.06.202513:15 | TAP Air Portugal 1861 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
22.06.202513:15 | LATAM Airlines 6945 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
22.06.202513:15 | JetBlue Airways 6794 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
22.06.202510:50 | Ryanair 2623 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202519:55 | TAP Air Portugal 6766 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202519:55 | Etihad Airways 7196 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202519:55 | Brussels Airlines 3820 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202516:20 | Brussels Airlines 6404 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202516:20 | TAP Air Portugal 644 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202516:20 | Ethiopian Airlines 1733 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202516:20 | Azores Airlines 8484 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202513:35 | easyJet 6711 | Lisbon Portela (LIS) Bristol (BRS) | delayed | Claim Refund |
21.06.202513:30 | Lufthansa 6996 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202513:30 | Azores Airlines 8271 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202513:30 | TAP Air Portugal 1861 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202513:30 | Azul 7471 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202513:30 | JetBlue Airways 6794 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202513:00 | Azores Airlines 123 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202513:00 | TAP Air Portugal 6619 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202513:00 | Air France 9614 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202509:40 | Beijing Capital Airlines 5431 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
21.06.202509:40 | Emirates 4802 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
21.06.202509:40 | TAP Air Portugal 57 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
21.06.202509:40 | Azul 7110 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
21.06.202508:15 | Azores Airlines 8273 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202508:15 | TAP Air Portugal 1859 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202508:15 | Azul 7487 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202506:40 | Ryanair 2625 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202506:00 | TAP Air Portugal 6617 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
21.06.202506:00 | Azores Airlines 121 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
20.06.202516:25 | World2Fly 3161 | Lisbon Portela (LIS) () | delayed | Claim Refund |
20.06.202510:05 | easyJet 2868 | Lisbon Portela (LIS) Bristol (BRS) | delayed | Claim Refund |
20.06.202509:15 | Ryanair 1143 | Lisbon Portela (LIS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202520:55 | TAP Air Portugal 1483 | Lisbon Portela (LIS) Blaise Diagne International Airport () | delayed | Claim Refund |
19.06.202520:15 | Azores Airlines 8486 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202520:15 | Air Canada 2663 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202520:15 | Brussels Airlines 6406 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202520:15 | TAP Air Portugal 646 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202518:15 | Ryanair 651 | Lisbon Portela (LIS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202515:15 | Azores Airlines 8298 | Lisbon Portela (LIS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202515:15 | TAP Air Portugal 1324 | Lisbon Portela (LIS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202511:55 | Air Baltic 5254 | Lisbon Portela (LIS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202511:55 | El Al 9032 | Lisbon Portela (LIS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202511:55 | Azul 7201 | Lisbon Portela (LIS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202511:55 | TAP Air Portugal 532 | Lisbon Portela (LIS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202511:55 | Azores Airlines 8329 | Lisbon Portela (LIS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202511:55 | Finnair 6798 | Lisbon Portela (LIS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202509:40 | TAP Air Portugal 57 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
19.06.202509:40 | Beijing Capital Airlines 5431 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
19.06.202509:40 | Emirates 4802 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
19.06.202509:40 | Azul 7110 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
19.06.202509:40 | Etihad Airways 2709 | Lisbon Portela (LIS) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
18.06.202520:55 | JSC Avion Express 1483 | Lisbon Portela (LIS) Blaise Diagne International Airport () | delayed | Claim Refund |
18.06.202520:55 | Air Canada 2637 | Lisbon Portela (LIS) Blaise Diagne International Airport () | delayed | Claim Refund |
18.06.202520:30 | Wizz Air 2394 | Lisbon Portela (LIS) Liszt Ferenc International (BUD) | delayed | Claim Refund |
18.06.202515:15 | Evelop Airlines 835 | Lisbon Portela (LIS) () | delayed | Claim Refund |
18.06.202514:10 | Azores Airlines 125 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202514:10 | TAP Air Portugal 6621 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202514:10 | Air France 9612 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202512:35 | TAP Air Portugal 6619 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202512:35 | Air France 9614 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202512:35 | Azores Airlines 123 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202511:50 | TAP Air Portugal 1861 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202511:50 | Azores Airlines 8271 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202511:50 | Azul 7471 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202511:50 | JetBlue Airways 6794 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202511:50 | Lufthansa 6996 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202511:30 | Ryanair 2623 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202509:25 | Eurowings 9603 | Lisbon Portela (LIS) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
18.06.202508:30 | TAP Air Portugal 540 | Lisbon Portela (LIS) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
18.06.202508:30 | Azul 7208 | Lisbon Portela (LIS) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
18.06.202508:30 | Azores Airlines 8336 | Lisbon Portela (LIS) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
18.06.202508:15 | TAP Air Portugal 1859 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202508:15 | Azores Airlines 8273 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202508:15 | Azul 7487 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
18.06.202507:15 | Brussels Airlines 6402 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
18.06.202507:15 | Azores Airlines 8480 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
18.06.202507:15 | Thai Airways International 7300 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
18.06.202507:15 | Icelandair 6406 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
17.06.202520:55 | Air Canada 2637 | Lisbon Portela (LIS) Blaise Diagne International Airport () | delayed | Claim Refund |
17.06.202520:55 | JSC Avion Express 1483 | Lisbon Portela (LIS) Blaise Diagne International Airport () | delayed | Claim Refund |
17.06.202518:00 | Eurowings 9603 | Lisbon Portela (LIS) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
17.06.202514:15 | Emirates 192 | Lisbon Portela (LIS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
17.06.202514:15 | TAP Air Portugal 6731 | Lisbon Portela (LIS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
17.06.202512:35 | Air France 9614 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | cancelled | Claim Refund |
17.06.202512:35 | TAP Air Portugal 6619 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | cancelled | Claim Refund |
17.06.202512:35 | Azores Airlines 123 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | cancelled | Claim Refund |
17.06.202512:00 | TAP Air Portugal 1861 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
17.06.202512:00 | Azores Airlines 8271 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
17.06.202512:00 | JetBlue Airways 6794 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
17.06.202512:00 | Lufthansa 6996 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
17.06.202512:00 | Azul 7471 | Lisbon Portela (LIS) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
17.06.202511:20 | Azores Airlines 8482 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
17.06.202511:20 | Ethiopian Airlines 1730 | Lisbon Portela (LIS) Brussels Airport (BRU) | delayed | Claim Refund |
