Ljubljana Jože Pučnik Airport Flight Delay and Cancellation Compensation

Flight delays and cancellations are the most frequent issues encountered by travelers. Fortunately, the European Union has EU Regulation 261, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions in which passengers are eligible for compensation and assistance during flight disruption.

Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, travelers flying to or from Ljubljana Jože Pučnik Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: According to the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.

Ljubljana Jože Pučnik Airport Flight Delay Compensation

Travelers encountering flight delays at Ljubljana Jože Pučnik Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances beyond their control.

Ljubljana Jože Pučnik Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Ljubljana Jože Pučnik Airport, according to EU Regulation 261, travelers may get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation might still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the length of the delay. You can check the table below to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t provide compensation for cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.

Which Ljubljana Jože Pučnik Airport Flights are Covered by EU261?

If you are departing from an airport within the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Ljubljana Jože Pučnik Airport to anywhere	Yes	Yes
Arrivals at Ljubljana Jože Pučnik Airport from inside the EU	Yes	No
Arrivals at Ljubljana Jože Pučnik Airport from outside the EU	Yes	No

How to Claim Compensation from Ljubljana Jože Pučnik Airport

Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Ljubljana Jože Pučnik Airport, you could be eligible for compensation under EU Regulation 261/2004.

To initiate your compensation claim, take the following steps:

1. Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will do our best to secure your compensation. You only pay us if we win your case.

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